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Reviews of Mường Thanh Grand Dien Bien Phu Hotel

3.5 out of 5
Mường Thanh Grand Dien Bien Phu Hotel
514 7/5 Street, Him Lam Ward, Dien Bien Phu, Dien Bien

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 19 reviews" "
Rating 8 - Good. 6 out of 19 reviews" "
Rating 6 - Okay. 7 out of 19 reviews" "
Rating 4 - Poor. 3 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 1 night in May 2024

8/10 Good

jo anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice buffet breakfast included. If you want to have dinner you need to make a reservation and order from the menu in advance. I ordered the carbonara and didn’t realize I had to specify the type of pasta. I was served just the sauce (strange they would think this is what I wanted for dinner). Definitely some language barriers. Room was great, we got a corner room with an abundance of windows. It was a nice surprise.
Stayed 2 nights in Jan 2023

8/10 Good

Peter

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Property was a little far from attraction site for walking.
Stayed 2 nights in Oct 2018

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Large Group Tour Hotel
a hotel with huge groups and very noisy party in forecourt staff speaks no English. Cigarette burns on furniture in the room
Stayed 1 night in Mar 2018

8/10 Good

Melanie, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than Lonely Planet review
One of the only options in DBP, but much better than the LP review - clean, large rooms only slightly rough around the edges. Get there early for the buffet breakfast though, a small selection of european foods.
Stayed 3 nights in Jan 2018

8/10 Good

Richard, singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel
It’s one of the best hotel in Dien Bien, it’s close to any tourist sites. I like my room. It’s very spacious. I booked executive suite with reasonable rate. The staffs are friendly with very limited English.
Stayed 3 nights in Dec 2017

6/10 Okay

Tragg, Hanoi, VN

Liked: Staff & service
Decent
Possibly the nicest hotel in Diện Biên Phủ, but not luxurious by any standard. Nice, fairly clean but a 2 or 3 star hotel at best.

6/10 Okay

Keith, Suffolk

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a lot of choice in Dien.
This is probably the best hotel in Dien Dien Phu! Reception staff were all right but forgot to book my taxi. The service in the restaurant was poor and local lads kept coming in and out of the kitchen. The range of breakfast food was very narrow. The bedroom carpet was very dirty. I imagine that it has seen better days.

6/10 Okay

KWANG CHULL

Travelled with family
Disliked: Property conditions & facilities
Good breakfast but you will be nothing if you late
Not recommendable because bath room condition is poor.
Stayed 1 night in Dec 2019
Response from Muong Thanh Dien Bien Phu Hotel on 2 Jan 2020
Thanks for your comments! We will check and adjust the bathroom. Happy new year!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

HYUNGJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
역시 중간은 했던 선택. 아침 식사만 잘 준비되면 최고일듯합니다.
Stayed 1 night in Dec 2018

10/10 Excellent

Cheol hee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
안락한 숙박, 아쉬운 조식
호텔 내부는 깔끔하였고 객실 내부도 깨끗했다. 다만 복도의 소리가 잘 들린다는 것이 단점이었다. 베트남 아이들이 새벽부터 복도에서 장난을 쳐서 시끄러웠다. 조식도 종류가 많은 편이었는데, 이른 아침 투어를 진행하는 베트남의 특성상 아침 일찍 가지 않으면 먹을 것이 별로 없다.. 리셉션의 직원도 영어를 할줄알았고 호텔 내부에 루프탑바와 수영장, 기념품샵 등 편의 시설이 많다.
Stayed 1 night in May 2018
Response from MN on 7 Jun 2018
Thank you! We would like to acknowledge your contributions. We will overcome the remaining limitations.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
시설이 오래됨
수압도 별로이며, 특히 욕조는 따듯한물이 안나옴. 전기가 자주 끊김. 면적은 넓지만 바닥이 카페트라 청결하지 않음. 욕실 어두움.
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

6/10 Okay

Hyoun Young

그렇게 맘에 들지는 않지만 이 지역에서는 제일좋은곳이에요..

4/10 Poor

Felice, Siracusa

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
It's not a 4 stars hotel
Nobody spoke English!!! It isn't normal in a 4 stars hotel!!! There were people smoking in the hall and the staff didn't help me doing a bus booking, so there wasn't any tourist desk! The pool is in the car parking (in fact nobody used it!). Very poor breakfast for a 4 stars hotel

4/10 Poor

익명, 인천

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
도심과 멀다
객실 바닥 카페트에 머리카락이 미친듯이 엉켜있음.조식포함 예약인데 직원이 잘 모름.5만원에 가치없음.도심 게스트하우스 1박에 1만5천원인데 더 청결함!