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"Staff is always ensuring the guest are well taken care of and are very professional."

"When we arrived at the hotel the room seemed nice. There was a small sofa and kitchen area and then the next room was the bedroom and the bathroom. When I looked in the kitchen cabinets, there was absolutely nothing in any of them. The kitchen had a full-size refrigerator and a full-size range, but no plates, silverware, cups or anything in the kitchen. Going back to the bathroom I found that the toilet had not been cleaned. We had to leave to go somewhere and later I received a call from a friend who was staying at the same hotel. When they got to their room, they found poop on the bathroom floor and on the toilet seat. The sheets that were on the bed had blood, hair, and crumbs on them and when checking the beds in our room, we also found hair on the sheets. When I first asked for a refund, I was told they would not give a refund for the first night. We had already paid for two nights. When I called Expedia, they were very helpful and after they called the hotel, they said we would get a full refund. We did not stay either night at that hotel."

"Clean room great staff"

"This is a property that is well past it's prime. The furniture all showed signs of wear. Half of the finish was worn off the coffee table, big deep scratches on the top of the nightstand. Worn material on the couch. Something was splattered allover the side of the fridge and front of the microwave. Cobwebs in the kitchen.There was a gap running along the side of the doorframe and the wall. You could see straight through it. No amenities for the kitchen. I had issues with the toilet. Apparently it was a known issue in several of the rooms. I wasn't moved to another room. Instead I was left a plunger. There were 3 name recognition properties that I debated about staying at in Williamsport, all were far less expensive. I chose this property because it was very close to where Family was staying while in town for a memorial service. Mistake! One of the properties in Williamsport was 1/3 the price of this place. Definitely not at all worth the money. Would not recommend."

"Good"

"good breakfast helpful staff"

"One of the nicest hotels I’ve been to. Very friendly staff. Great complimentary cookies. Extra toiletries if you forget something. "

"Wonderful location with friendly and helpful staff. Excellent breakfast and lovely clean spacious room. Definately go there again."

"I sent an email regrading the slow drain in the bath tub but never got a response. "