8/10 - Tốt
Emma
Đi cùng gia đình
14/06/2025
I just stayed with my 16yr old daughter overnight for the uni Open Day. It was a nice hotel in an old building with a well kept garden. Room was comfy and clean with nice features like a window seat, newly decorated bathroom. It had a lovely sash window but peeling paintwork on the outside window sill made it look more shabby than it needed to.
A few things in service could be better to be 4 star. We arrived late evening 9.30pm and had said what train we’d be on. Reception was empty when we arrived with a notice to ring a mobile number if you needed anything. We rang it and the phone was at the desk.
Check in was fine and we were told where breakfast was but nothing else. Eg that the lounge had drinks etc.
Breakfast was very good and the staff were lovely but no-one there for a while to check you in but clear you had to as there was a list as you came in. It took a while to come and take our order for hot breakfast including coffee.
So there were just a few little touches that I would’ve expected if it’s going to call itself ‘luxury’ 4 star. But we still had a very comfy stay and would stag again.


Emma
Lưu trú 1 đêm vào Tháng 6, 2025