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"Room was nice and tidy. However, when I woke in the morning all of the plugs in the room didn’t work, which meant I couldn’t use them for charging my phone etc. When I mentioned this to reception at checkout I didn’t receive an apology or thanks for raising the issue, she just said she’d mention it to housekeeping and carried on talking to her friend….!!"

"Gym and spa were fantastic, staff were so helpful."

"A very cosy Hotel"

"Room was immaculate. Staff were very friendly and helpfull. We used the gym , pool and hot tub which were all really nice "

"Not a great hotel at all. There was a smell of weed as I walked to my room and there is a musty smell in the remaining areas of the hotel. It is on a services which has a good choice of food options. I paid for breakfast but did not have it as the cutlery was dirty and it didnt look the best - £12 is not value and you are better off going next door for food. The room was pretty run down and had holes in the wall from where an old tv was removed and a smaller one fitted, bathroom had some dirty tiles in it and the general condition was run down. No air con in the room and it was hot so slept with window open but in the peak of summer it would be horrible in there. The only positive I found was the bed was comfy and for a motorway services it was relatively quiet."

"Good/would return"

"Beautiful building great grounds room stunning clean staff very friendly and well presented areas "

"Nice convenient location"

"All good "