Dear winifred, Thank you for your feedback. We apologize for the unpleasant odor you encountered during your stay. Maintaining a clean and comfortable environment is a top priority for us, and we are sorry that we fell short in this instance. We will address this issue with our housekeeping team to ensure it does not happen again. Your input is invaluable in helping us improve our services. We hope you will consider staying with us again in the future, allowing us the opportunity to provide a more pleasant experience. Sincerely,Hotel Management

Dear Sandy, We are happy you chose Extended Stay America for your recent visit. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management

Dear LINDA M, Thank you for taking the time to provide feedback on your recent stay. We appreciate your positive remarks about our amenities and convenient location. However, we apologize for the issues you encountered with the condition of the room and disturbances from other guests. Your comfort and satisfaction are important to us, and we will address these concerns to ensure a more pleasant experience in the future. We hope you will consider giving us another opportunity to exceed your expectations.Sincerely,Hotel Management

Dear Shanise, Thank you for sharing your experience on your recent visit to the city. We always strive to keep our guests happy and satisfied with our services. However, we are sorry for your experience and will discuss it with the concerned individual so that future guests do not have a similar problem. Our expert team is already at work to ensure the seamless delivery of the best hotel experience. Please return; we will surely provide you with the outstanding stay you deserve.Sincerely,Hotel Management

Dear Varun, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to provide you with a better stay in the future.Sincerely,Hotel Management

Dear Steven, Thank you for writing a review of our hotel. It is good to know you were pleased with the services and had a good stay. Please return for another outstanding time at Extended Stay America.Sincerely,Hotel Management

Dear Stephen, We are delighted to hear that you found your guest room immaculate, and we will certainly pass along your compliments to our hardworking room attendants. We appreciate your feedback on areas needing improvement and will address them promptly. Ensuring the safety and comfort of our guests is our top priority, and we will take steps to enhance the breakfast offerings and address any odor issues. Thank you for bringing these concerns to our attention, and we hope to welcome you back for an even better experience in the future.Sincerely,Hotel Management

Dear Mahalakshmi, We're glad to hear that you found the location of our hotel favorable. Our team strives to provide convenient accommodations for our guests' needs. Your positive feedback is appreciated. Thank you for choosing to stay with us. We look forward to welcoming you back in the future.Sincerely,Hotel Management

Dear Guest, Thank you for your positive feedback on your great stay at Extended Stay America! We're pleased to hear our front desk team was helpful. Your suggestion about the pillows is appreciated, and we'll certainly consider it for improvements. We value your comfort and hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Management

Dear Guest, Thank you for your recent review of our hotel. Please know that we take the security of our guests very seriously, so we appreciate your feedback. Our security team is reliable and well-trained, and we assure you that we are investigating this issue. We also work closely with local law enforcement agencies to keep our guests safe and secure during their stay. We are very sorry that this occurred during your stay. We are grateful for the feedback and look forward to hosting you again on your next visit here.Sincerely,Hotel Management

Dear Ernesto, Our entire team here at Extended Stay America would like to thank you for the generous comments about our hotel. We especially appreciate your kind remarks about our associates. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Our goal is to create a loyal customer who will return at every opportunity!Thanks again for your review, and we hope to welcome you back the next time you travel to Edison Raritan Center.Sincerely,Hotel Management

Dear Kelly, We appreciate your feedback and apologize for any inconvenience during your stay. We regret if our front desk availability and amenities fell short of expectations. Your comments on the need for updates, thin pillows, and the absence of certain amenities are duly noted. We continuously strive to enhance our offerings and will consider your input for future improvements. Should your travels bring you back, we hope you give us another opportunity to provide a more positive experience. Thank you for bringing these concerns to our attention, and we value your understanding.Sincerely,Hotel Management

Dear Michael, We sincerely apologize for any disruptions during your recent visit, as we understand the cleanliness expectations were not met. We want to reassure you that we take every possible measure to prevent the presence of external insects, as mentioned. Our pest control provider maintains a regular servicing schedule for our premises. Nevertheless, we will discuss with them to ensure all necessary measures are taken to prevent future issues. Our front desk can improve your time with us. Please return and allow us to serve you so you can enjoy our hospitality the next time you visit our area.Sincerely, Hotel Management

Dear Ernesto, Thank you for your kind words! We're delighted to hear that the staff at Extended Stay America has contributed to making your stay enjoyable. Providing exceptional service is our priority, and we appreciate your acknowledgment. Your satisfaction is our goal, and we look forward to continuing to exceed your expectations during your time with us.Sincerely,Hotel Management

Dear Marie, Thank you for choosing Extended Stay America! We're delighted you had a positive experience with our friendly and helpful staff. It's great to hear that your room was clean and comfortable. We appreciate your recommendation and look forward to welcoming you back for another pleasant and professional stay. Safe travels!Sincerely,Hotel Management

Dear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management

Dear Janet, We appreciate your feedback and apologize for any inconvenience you experienced. Our team values guest insights, and we are actively addressing any concerns to enhance the overall experience. If you have additional details to share or require further assistance, please feel free to contact us directly. We hope to welcome you back for an improved and more satisfactory stay in the future. Thank you for bringing this matter to our attention.Sincerely,Hotel Management

Dear Pauline, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management