"I don't like leaving bad reviews BUT I wish I knew this before booking. It is an extremely old building that has NOT been updated. The cleanliness by the staff only decreases the already dilapidated value offered. I thought I was signing up for classic charm, instead I got a classic horror. The staff on the whole seems very willing but the training is not there to handle various situations when they arise. "
"From the minute we arrived outside and were offered refreshing drinks the staff couldn’t have been more helpful. The hotel is gorgeous: comfortable beds by the outdoor pool, a large hot tub and friendly bar staff. It hosts a celebration of Jamaican art and culture in the corridors and rooms which gives a sense of character which can be lost in some high-end but cloned hotels. Here we knew we were in Kingston. Breakfast was great. Everyone was tuned in to ensuring we had a wonderful stay."
"The hotel was neat clean and inviting. The reception area had a pleasant fruity aroma and was nicely decorated. The room was clean and pleasant. Breakfast was included and was excellent which gave us a good start to our day. The staff was pleasant and the amenities were fine. Hotel location was central and convenient."