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"It was spotless."

"Hair dryer lead did not go far enough to be able to use in front of mirror."

"lovely hotel, great price, definitely include breakfast as the food is fantastic and the view over the racecourse is amazing. Friendly and helpful staff. Car parking is limited so get there early. Public car parking close by if preferred or needed."

"Ir was really lively , my husband is disabled so the room we were given was ideal especially the bathroom , everthing we neede was there Thank you"

"Perfect for what I needed "

"The building and setting were awesome. Nice friendly staff and quite location."

"Perfect place to stay for night in chester"

"Hotel is beautiful and the superior room was stunning, the decor, the bathroom is luxurious and the hotel made us a little Congratulations chocolate platter and card for our recent wedding which was a lovely touch. There was only one problem which was the heated towel rail in bathroom was so hot I burnt my arm, I did inform reception as needs to be attended. The spa is so lovely too, I had an Indian head massage which was very relaxing. All staff were lovely although I would say I would choose the Palm restaurant next time as Nelson’s was not as friendly and waited long time for food. Breakfast in the Palm was lovely."

"Excellent "