Khách sạn Estate Inner Brass Island

"So nice being right on the beach. We didn’t mind being by the airport at all, the noise wasn’t bad and we kinda liked watching the planes. We even walked from airport to the hotel and it was a very easy walk. Third floor room was perfect to sit out and see the view. Front desk staff was friendly and helpful, especially with getting taxis. "

"The room was very clean and nice with the ocean view. And they had alot of things to do at the resort."

"The king size bed in the room was old with the hump in the middle. The room housekeeping was erratic, a couple of days no housekeeping, a few once a day and a few twice a day. Cleaning of the room was superficial, no cleaning of patio. We did not use the spa.The fittness room was nice but the steam room is at the spa."

"Very nice staff and overall great place to stay while on St Thomas."

"Great location—easy walk to the airport. The place was loud with revelry past midnight and no one at the front desk to move us to a quieter room. They did allow us to check in early which was nice."

"We really wanted to love everything about this place, but the service is the worst that I have ever experienced at any hotel! They did a great job with the branding and marketing but unfortunately the experience does not live up to the expectation. The staff seemed like they really didn’t want to be there and the food was terrible at all of the restaurants. The staff in the pool area was especially miserable and not what you would expect when spending $1200 a night to stay. They were...

"Clean room but you have buy your own coffee the bar was great and air conditioning get really cold great,staff was very helpful "

"Stayed with friends in a two bedroom suite. Customer service was excellent, very quick and efficient. Bartender was pleasant as well, very beautiful scenery as well. I will definitely stay again."

"The staffs were very welcoming, breakfast was wonderful I would definitely stay at this same hotel when i visit again."

"Great room and staff"

"Todo estuvo muy bien! Aunque recomiendo un poco más de mantenimiento y luz en el área de la piscina y la piscina! Gracias!"

"Our condo and the property and staff were amazing. We had a wonderful time. We also recommend renting the dinghy boats next to the condo. My husband and I rented a 15ft and it handled wonderfully. We snorkled at John and it was wonderful."

"Enjoyed my stay and will certainly be back"

"Location was absolutely key! While the hotel is a bit older, it still offers a nice stay. There was a water pipe issue, but it was out of their control, and they thoughtfully provided water for guests. Remember, it's an island, and sometimes things happen! The downfall is, there are lots of stairs but it also makes for a better view 😉 #Location #Hotel #Island #View"

"Breakfast was always fresh during my stay, and the staff was helpful and friendly. However, one thing left me disappointed. I had booked this trip for my honeymoon, but on the day I was supposed to fly out, the airline canceled all flights to St. Thomas. I called the hotel and spoke with someone at the front desk, who transferred me to the manager. I hoped they could offer some kind of accommodation or flexibility given the situation, but they didn’t. They said that because the room was held for...

"I am not one who is big on leaving reviews, but this place merits a review. Great, well maintained, locally owned, boutique place to stay. Is it a "5 star hotel". No. But it has all the amenities a traveler needs. The vibe is great, Chase and Lyndsey are fantastic hosts and the location is great. Chase and Lyndsey are warm, caring and go out of their way to give you the best experience for your stay. The property is a lovely garden labyrinth. The rooms are basic, but clean, quiet,...

"Ants all over the house TV didn’t work staff not very helpful. The restaurant the Sunset Grill, which is separate entity was fantastic."

"Karen and owner were very friendly and hospitable."

"We were without power (at least 3-5 hrs on 3 days and one day was 18hrs) 4 out of 6 days. One small flashlight, NO generator. Very inconvenient when you can’t make meals (which is why I rented a place with a full kitchen) or do laundry. All I got from management was I’m sorry. The check in process was very odd. Random text messages for 2 different people (not explaining who they were until I asked) asking about our flight info. Jill met us at the property once we arrived and she was AWESOME!! "