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Nhận xét về La Quinta Inn by Wyndham Farmington

2.5 out of 5
La Quinta Inn by Wyndham Farmington
675 Scott Ave, Farmington, NM

Nhận xét

7,8

Tốt

Đánh giá 10 - Xuất sắc. 334/1001 nhận xét" "
Đánh giá 8 - Tốt. 376/1001 nhận xét" "
Đánh giá 6 - Được. 135/1001 nhận xét" "
Đánh giá 4 - Kém. 86/1001 nhận xét" "
Đánh giá 2 - Tồi. 70/1001 nhận xét" "

8,0/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

7,0/10

Tiện nghi, dịch vụ

7,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,4/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Eduard, Tecumseh

Đi cùng bạn đồng hành
It was ok for a night
Lưu trú 1 đêm vào Tháng 5, 2024

4/10 - Kém

Douglas

Đi cùng bạn đồng hành
Không thích: Tiện nghi, dịch vụ
Extreme noise all night. Poor parking. Poor breakfast. Most lights were inoperable as were charging ports
Lưu trú 1 đêm vào Tháng 5, 2024

4/10 - Kém

David

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Worst La Quinta I have stayed at. Property desperately needs an upgrade...bad part of town as well...many transients rambling around
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 27/05/2024
Hello David, We appreciate your feedback and apologize for any inconvenience during your stay. Our team continuously works on maintaining our property to ensure the comfort and safety of all guests. Your concerns have been noted, and we encourage you to reach out to our management team to address any further issues.

10/10 - Xuất sắc

Zach

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and comfy. Thin walls. Ok breakfast. Pizza place in the parking lot was good.
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 25/05/2024
Hello Zach,We appreciate your feedback and are glad you found our rooms clean and comfortable. We aim to provide a convenient dining experience and are pleased you enjoyed the nearby pizza place. Your comments on breakfast and noise levels are duly noted for future improvements.

4/10 - Kém

Bonnie

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
I liked the room i didn't car for front desk clerk ,I left my c charger in the room i went back day later ask if housekeeping had brought it to office,she replied know one comes back for them! I replied really well I'm he
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 24/05/2024
Hello Bonnie, We appreciate your feedback and regret any inconvenience caused during your stay. Our team aims to provide excellent service, and we will address your comments with the relevant departments for further improvement. Please feel free to reach out to our management team for any further assistance regarding your lost item.

4/10 - Kém

Rhonda

Đi cùng gia đình và trẻ nhỏ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The pool was not open and the food was unappealing. Need a bigger area that is cleaner and offer more options in food.
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 22/05/2024
Hello Rhonda, We appreciate your feedback and regret any inconvenience caused during your stay. We will share your comments with the relevant teams for further review and improvements. Our goal is to provide a memorable experience for all our guests, and we hope to have the opportunity to welcome you back in the future.

10/10 - Xuất sắc

Diane

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very pleasure
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 22/05/2024
Hello Diane,We appreciate your feedback and are delighted to hear you enjoyed your stay. If you have any further comments or suggestions for us, please feel free to reach out. Thank you for choosing to stay with us, we hope to welcome you back in the future.

10/10 - Xuất sắc

Molly

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Loud adjoining room and mediocre breakfast service: My partner and I, our party consisting of just the two of us, were booked into a room that was part of a suite, with a locked metal door separating the two rooms. When we arrived it was quiet in the other room but when we came back after dinner We could clearly hear the TV and conversation from the other room, even while wearing ear plugs, and it continued till past 11:00 pm. The next morning (at 8am I think) very loud outside noise from a next door trucking facility commenced and I was glad I wasn't still trying to sleep. At the breakfast there were a few items that had run out (spoons and yogurts) but the person in charge of breakfast was not to be found. I did get help from the desk staff though. Also the breakfast was fairly basic with only two kinds of cold cereal, and the oatmeal was instant. There was however, the typical scrambled eggs and do-it-yourself waffles, which were good. The only fruit was red delicious apples.
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 25/05/2024
Hello Molly,We appreciate you sharing your recent experience with us. We apologize for any inconvenience you may have encountered during your stay. We strive to ensure all guests have a comfortable visit and regret that the noise levels and breakfast options did not meet your expectations. Your feedback will be shared with the concerned teams for further review and improvement. Guest satisfaction is our top priority, and we hope to welcome you back for a more enjoyable stay in the future.

8/10 - Tốt

Timothy, McKinney

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 07/05/2024
Hello Timothy, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 - Xuất sắc

Dwight

Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 04/05/2024
Hello Dwight,We are glad to hear that you had an exceptional experience during your stay with us! We truly appreciate your kind words and we hope to welcome you back soon for another amazing stay.

10/10 - Xuất sắc

Ernesta

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Todo bien
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 30/04/2024
Hello Ernesta,Nos complace saber que tu estancia en nuestro hotel estuvo a la altura de tus expectativas. Apreciamos tu comentario positivo y esperamos poder recibirte de nuevo en el futuro.

2/10 - Tồi

Jesus

Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 21/05/2024
Hello Jesus, We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us with any feedback you'd like to share so we can address any concerns.

2/10 - Tồi

Samantha

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Did not feel welcome and felt unsafe
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 23/04/2024
Hello Samantha, We apologize for any discomfort you may have experienced. We take guest safety and satisfaction seriously and will address your concerns accordingly. Please feel free to reach out to our management team to discuss your stay in detail. Thank you for sharing your feedback with us.

10/10 - Xuất sắc

Winston

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stayed here twice, easy check in. Nice staff
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 11/04/2024
Hello Winston,We appreciate your continued patronage and are pleased to hear that you found our check-in process smooth and our staff friendly. Feel free to reach out to our management if you have any further feedback to share.

2/10 - Tồi

Joel

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Not a nice place to stay.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 09/04/2024
Hello Joel, We regret to learn that your stay did not meet your expectations. We value all feedback to continuously improve our services. Your comments have been noted for our ongoing enhancements.

2/10 - Tồi

Adrian

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Charged way to much for deposit for a dirty place - would not give refund. Very disappointed
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 27/03/2024
Hello Adrian, We regret to hear about your experience and appreciate your feedback. Guest satisfaction is important to us, and we encourage you to reach out to management directly to address any concerns regarding your deposit. Your comments will be shared with our team for review and improvement.

10/10 - Xuất sắc

Winston

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good place overall
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 24/03/2024
Hello Winston,We appreciate your feedback and are glad to hear that you had a good overall experience during your stay. Our team strives to deliver exceptional service to all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team. Your input is valuable to us.

10/10 - Xuất sắc

Teena

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 24/03/2024
Hello Teena,We're thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience!

10/10 - Xuất sắc

Michelle

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 22/03/2024
Hello Michelle,We're thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another exceptional experience.

8/10 - Tốt

Brenda

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Very quiet, well kept property located in an industrial area not conducive to walking. Pizza right next door, though!d
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 16/03/2024
Hello Brenda,We appreciate your feedback and are delighted to hear you enjoyed the peaceful atmosphere of our well-maintained property. It's great to know you found convenience in having a pizza place nearby. Should you have any future concerns or inquiries, please don't hesitate to reach out to us directly.

4/10 - Kém

Alexandria

Đi cùng thú cưng, Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was very informative, welcoming, and helpful
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 09/03/2024
Hello Alexandria,We are delighted to hear that our staff provided you with excellent service during your stay. Our team works hard to ensure all guests feel informed and welcomed throughout their visit. It would be a pleasure to welcome you back for another enjoyable experience at our hotel.

2/10 - Tồi

antoinette

Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 29/03/2024
Hello antoinette, We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us directly with any feedback you'd like to share so we can address any concerns you may have had.

4/10 - Kém

Khách đã xác thực

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
I would not stay there again
The tub in the room clogged when showering. The tub filled up with water when showering. The hot and cold water on shower just didn’t get to the right temp. Stayed at too hot or cold. The front office lady attitude changed when she was gonna help me check in. Her cherry attitude switched when she had to help me.
Lưu trú 2 đêm vào Tháng 2, 2024
Manager trả lời vào 28/02/2024
Dear Guest, We apologize that you encountered inconveniences during your stay. Your feedback will be shared with our team for further review and improvement. Thank you for bringing this to our attention for better service quality in the future.

10/10 - Xuất sắc

Joy

Easy access
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 22/02/2024
Hello Joy,We appreciate your feedback on the easy access of our hotel. Should you have any more comments or suggestions, please feel free to reach out to our management team.

8/10 - Tốt

Matthew

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
It was an ok room pretty basic very small bathroom. The layout was confusing of where the room are. But there was a lot of vagrants roaming. 6/10 would stay again
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 21/02/2024
Hello Matthew, We appreciate your feedback on the room layout and size. We regret any confusion but are glad you found the room okay overall. We strive to ensure all guests feel safe during their stay. Thank you for considering staying with us again.

4/10 - Kém

Tommy

Thích: Sạch sẽ
Sqeeking
Our bed was seeking, I mean both beds.
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 21/02/2024
Hello Tommy, We appreciate your feedback regarding your recent stay with us. We will share your comments with our housekeeping team for review. Please feel free to reach out to our management to provide further details about your experience.

2/10 - Tồi

Khách đã xác thực

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Awful experience
First time we stayed here was about 3 years ago and the rooms were great. But this time, the rooms were dirty and cleaniness was not good. We stayed here after traveling down for a funeral. Front desk agent wasnt very friendly nor welcoming. We found yogurt in fridge from previous people who stayed. Crumbs were all over floor and floor was also sticky.
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 17/02/2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience caused during your recent stay. We take cleanliness and guest satisfaction seriously, and we will address your concerns with our team. Your comments are valuable to us as they help us improve our services and ensure a better experience for all future guests.

10/10 - Xuất sắc

Cory S

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Manager trả lời vào 08/02/2024
Hello Cory S,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 - Xuất sắc

Shoshanna

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Friendly and clean
Great service at the front desk! I forgot my key in the room and I had no problems getting a replacement. Room was very clean .
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 30/01/2024
Hello Shoshanna,Thank you for taking the time to share your positive experience with our front desk service and the cleanliness of your room. We strive to provide excellent service and are delighted to hear that we exceeded your expectations. We appreciate your kind feedback and hope to welcome you back in the future.

10/10 - Xuất sắc

Modesta

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quick and easy to get too.
Lưu trú 1 đêm vào Tháng 11, 2023
Manager trả lời vào 27/01/2024
Hello Modesta,Thank you for your feedback on the convenience of our hotel's location. We are pleased to hear that you found it quick and easy to access. If you have any further comments or suggestions, please feel free to reach out to us.

6/10 - Được

Michael

Đi cùng gia đình, Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
Great bed. Shower backed up. Good front desk.
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 26/01/2024
Hello Michael,Thank you for your feedback about our comfortable beds and positive interaction with our front desk team. We apologize for any inconvenience caused by the shower issue you experienced during your stay. We appreciate you bringing this to our attention and will look into it further to ensure a better experience for future guests.

8/10 - Tốt

Karla

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good
Good location, decent breakfast and comfortable room.
Lưu trú 2 đêm vào Tháng 1, 2024
Ceci trả lời vào 22/01/2024
Thank you! We value your input. We hope to see you again soon!

8/10 - Tốt

Allison or Lucy, Chinle

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 22/01/2024
Hello Allison or Lucy, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 - Được

Sheldon, Dennehotso

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
idk
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 22/01/2024
Hello Sheldon, Thank you for sharing your feedback. We truly value all guest experiences. We apologize for any inconveniences you may have encountered during your stay. We appreciate your suggestion regarding the breakfast options and will take it into consideration for future improvements. We strive to provide a comfortable stay for all guests and we regret if we fell short in meeting your expectations. We hope to have the opportunity to welcome you back in the future for a better experience.

10/10 - Xuất sắc

Dewayne

Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 20/01/2024
Hello Dewayne,We are delighted to hear that you had a fantastic experience during your stay with us. We strive to provide outstanding service and it is great to know that we met your expectations. Should you have any further feedback, please do not hesitate to reach out to us directly so that we can continue to improve our services. We hope to welcome you back soon for another excellent stay.

6/10 - Được

Benjamin

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 17/01/2024
Hello Benjamin, We appreciate you choosing our hotel for your stay. If you have any concerns or feedback from your experience, please reach out to us directly so that we can address them and ensure a better stay for future guests.

10/10 - Xuất sắc

Lynda

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 10/01/2024
Hello Lynda,Thank you for choosing our hotel for your stay. We're thrilled to hear that you had a wonderful experience with us. We hope to have the opportunity to welcome you back again soon.

6/10 - Được

Lief

Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Manager trả lời vào 08/01/2024
Hello Lief, Thank you for staying at our hotel. We apologize if there were any areas where we fell short of your expectations. We value your feedback and encourage you to reach out to us directly so that we may address any concerns you may have had. We hope to have the opportunity to welcome you back in the future.

6/10 - Được

Sheldon

Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 28/12/2023
Hello Sheldon,We are sorry to hear that your stay did not meet your expectations. We would appreciate it if you could reach out to us directly with any specific feedback you may have, as we strive to continually improve our services.

2/10 - Tồi

jason

Đi cùng bạn đồng hành
The desk clerk was so rude. She wouldn’t even look at us. The tv didn’t work and she was nasty to us when we tried to get help. Eventually she moved us rooms to a stinky smoking room that had hair in the bathroom and makeup on the pillow. The worst part though was how rude she was.
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 25/12/2023
Hello jason, Thank you for bringing this to our attention. We apologize for any inconveniences you encountered during your stay. We value our guests' comfort and satisfaction, and we'll address these concerns with our staff. Your feedback is important to us, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 - Tốt

James

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 12, 2023
Manager trả lời vào 23/12/2023
Hello James,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are delighted to hear that you had a satisfactory experience with us. Should you have any further feedback or suggestions, please reach out to us directly so that we can strive to address any areas for improvement. We hope to welcome you back in the future.

10/10 - Xuất sắc

Kimberly

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 14/12/2023
Hello Kimberly,We are thrilled to learn that you had an excellent stay with us! It is our top priority to provide exceptional service and make sure our guests feel comfortable and satisfied. We appreciate your support and hope to welcome you back again soon for another wonderful experience.

8/10 - Tốt

Allan

Lưu trú 1 đêm vào Tháng 10, 2023
Manager trả lời vào 09/12/2023
Hello Allan, We're sorry to hear that your recent stay with us did not meet your expectations. We would appreciate it if you could kindly get in touch with us directly to provide us with more details about your experience. Our team is committed to addressing any concerns and ensuring the satisfaction of our guests. Thank you and we hope to have the opportunity to make it right.

10/10 - Xuất sắc

Kerri

Lưu trú 1 đêm vào Tháng 7, 2023
Manager trả lời vào 09/11/2023
Hello Kerri,Thank you for taking the time to provide feedback and give us a rating. We appreciate your positive experience during your stay and hope to welcome you back in the future.

8/10 - Tốt

Epesata

Lưu trú 2 đêm vào Tháng 11, 2023
Manager trả lời vào 08/11/2023
Hello Epesata,Thank you for taking the time to share your rating with us. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 - Xuất sắc

JoAnn

Lưu trú 1 đêm vào Tháng 10, 2023
Manager trả lời vào 21/11/2023
Hello JoAnn,We are thrilled to hear that you had a wonderful experience during your stay with us! Thank you for taking the time to share your positive feedback. We strive to provide exceptional service and are delighted to have met your expectations. We hope to welcome you back in the future for another memorable stay.

6/10 - Được

margarita

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
El servicio de la recepción fue malo nada amable....el cuarto muy limpio pero muy pobre nomas 2 toallas para una familia de 4 y pues no fue muy bueno el servicio.
Lưu trú 1 đêm vào Tháng 10, 2023
Manager trả lời vào 02/11/2023
Hello margarita,We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback regarding the reception service and will address this issue with our team. We strive to provide a clean and comfortable room for our guests, and we apologize if the number of towels provided was not sufficient. Thank you for bringing this to our attention.

10/10 - Xuất sắc

Loretta

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023
Manager trả lời vào 30/10/2023
Hello Loretta,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you had an exceptional stay at our hotel. Your satisfaction is our top priority, and we strive to provide outstanding service. We appreciate your kind words and hope to welcome you back soon for another memorable stay.

10/10 - Xuất sắc

John

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was nice and quiet and easy to access.
Lưu trú 1 đêm vào Tháng 10, 2023
Manager trả lời vào 30/10/2023
Hello John,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed the peaceful and convenient location of our hotel. We strive to provide a relaxing experience for our guests. We appreciate your kind words and hope to welcome you back again soon.

4/10 - Kém

Amber

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
The temperature in the room was not controllable and set at a very uncomfortable 77 - way too hot to sleep. The floors were so dirty that i mopped them twice more before we unpacked , each time ringing out a filthy rag that had just went over supoosedly clean floors. The exterior door on second floor which was a keyed wntry never locked letting just anyone inside no key needed
Lưu trú 2 đêm vào Tháng 10, 2023
Manager trả lời vào 30/10/2023
Hello Amber,Thank you for sharing your recent experience with us. We apologize for any discomfort caused by the temperature in your room. Our team strives to provide a comfortable stay for our guests, and we appreciate your feedback on the cleaning of the floors. We will address this with our housekeeping team to ensure better attention to detail. Regarding the exterior door, we will investigate this matter further to ensure the appropriate security measures are in place. We apologize for any inconvenience caused and appreciate your valuable feedback.