4/10 - Kém
John
08/12/2025
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
honestly, I don't ask for much out of a hotel. A quiet room where I can get a good night's sleep is about all. your hotel failed this simple expectation. I checked in late after a long day in Miami Beach, and knew it was going to be rough as soon as I walked into the lobby and some random guy was yapping at me about my car being illegally parked in a handicapped space. I don't think he worked there but I think the desk attendant knew him. (my ADA tag was on the dashboard)
Then I got to the room. The TV, or the remote, didn't work. I even changed the remote batteries with ones I had with me. So. No TV. It was late so I didn't complain.
Then none of the outlets near the bed worked at all. So charging my phone where I could reach it was out of the question.
Then, the AC unit rattled and clattered LOUDLY all night long. I know what PTAC units sound like, and this one's fan sounded like it was hitting something. I turned it on and off and banged on it hoping the rattle would stop. It did not.
I slept maybe a total of 2 hours all night.
I have not had worse stay in a motel ever in my 65 years.
John
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