"Honestly, one of the worst places I have stayed in a while. Check-in was good and staff were helpful. However, from there it deteriorated quickly.
The room was dated and very basic. No grill, no toaster, coffee machine was there but there was moldy coffee left in it. Walls had been repaired in a really poor way in places and the equipment was old and not clean. Worst thing about it was the fact that the place had clearly not been cleaned properly. It was really dirty.
There was supposed to be...
"Honestly, one of the worst places I have stayed in a while. Check-in was good and staff were helpful. However, from there it deteriorated quickly.
The room was dated and very basic. No grill, no toaster, coffee machine was there but there was moldy coffee left in it. Walls had been repaired in a really poor way in places and the equipment was old and not clean. Worst thing about it was the fact that the place had clearly not been cleaned properly. It was really dirty.
There was supposed to be...
"There are no views from this property, just a concrete wall outside the wind663ow-. It is like having no windows at all. The check in is hard to find and is incorrectly located on Google maps. They know this but have not changed the location! There is only paid parking on the street. The entry is dirty and passes by smelly rubbish bins. Very disappointing overall as the property is quite rundown."
"There are no views from this property, just a concrete wall outside the wind663ow-. It is like having no windows at all. The check in is hard to find and is incorrectly located on Google maps. They know this but have not changed the location! There is only paid parking on the street. The entry is dirty and passes by smelly rubbish bins. Very disappointing overall as the property is quite rundown."
"Great alternative to a hotel.
Basement secure parking available.
Very reasonably priced out of season and ideal to base yourself for touring the local area."
"Great alternative to a hotel.
Basement secure parking available.
Very reasonably priced out of season and ideal to base yourself for touring the local area."
"Siempre vamos a estos apartamentos , pero solemos coger los grandes porque vamos con los niños, está vez íbamos en pareja y decidimos uno de 1 habitación y todo bien excepto la cama que era de metal y hacía muchísimo ruido, y que no tienen balcón ni vistas, pero por el precio no está mal, repetiremos pero al pequeño no "
"Siempre vamos a estos apartamentos , pero solemos coger los grandes porque vamos con los niños, está vez íbamos en pareja y decidimos uno de 1 habitación y todo bien excepto la cama que era de metal y hacía muchísimo ruido, y que no tienen balcón ni vistas, pero por el precio no está mal, repetiremos pero al pequeño no "
"Reception was very friendly and welcoming. Not many amenities within the domaine, and the area's largest attraction, les sBains de Couloubret (the thermal water spa) was closed without warning to travelers, *very disappointing* "
"Reception was very friendly and welcoming. Not many amenities within the domaine, and the area's largest attraction, les sBains de Couloubret (the thermal water spa) was closed without warning to travelers, *very disappointing* "
"The apartments are nice but the hotel is located at the junction of two mountain rivers which are very noisy.
The internet said that the hotel had 24hr reception but it is only open for limited hours and closed on Tuesdays and Thursdays.
The hotel swimming pool was also closed for the first part of our visit.
Probably all this was incorporated into the price we paid but the advertising didn't state it."
"The apartments are nice but the hotel is located at the junction of two mountain rivers which are very noisy.
The internet said that the hotel had 24hr reception but it is only open for limited hours and closed on Tuesdays and Thursdays.
The hotel swimming pool was also closed for the first part of our visit.
Probably all this was incorporated into the price we paid but the advertising didn't state it."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Staff were pleasant. We were a bit disappointed in the size of the room. We thought that with the hotel catering to skiers with all their equipment that the rooms would have been bigger. "
"The check-in experience was a bit challenging since the staff only spoke French, but things improved significantly when the front desk lady used her cellphone to translate, which made the process smooth and comfortable. The breakfast was good, and the location was perfect for us — we were visiting Andorra and also wanted to explore parts of the French Pyrenees. The only inconvenience was that the rooms didn’t have air conditioning. However, the outside temperature was pleasant enough to enjoy a nice breeze in the room."
"Did not meet expectations for described "panoramic" room. The room had a tiny terrace facing the rear of the hotel onto a hillside. No view whatsoever. "
"The location of this hotel is fabulous and we love the option to get family apartments with multiple rooms and different bed configurations.
However, we were surprised that some basic amenities were not provided. For example, there is a coffee machine but no filters (maybe a French press would be better - no need for filters). Also no large bowl for salad and nothing that can go in the oven (baking tray, casseroles). No dishwasher tabs or dish soap or dish towel, but they do expect guests to do the dishes. The dishwasher takes hours, making it impossible to do dishes and put them away (as requested) after breakfast but before checkout. We'll be aware for next time, but it would have been good to have more communication about this.
Also when we arrived we were given an apartment that hadn't been cleaned. They quickly gave us a different one that was clean, but unfortunately didn't have as nice a view as the original one given to us. "
"Location is key, opposite Fort Mont Louis, 15 m to ski areas. Hotel accepts dogs. The spa isn't attached, you need to have dressing gown or slippers! Only two changing rooms so easier to go back to room. It's a little tired but early mornings and just after lunch practically empty before the skiiers return! Reception was a little surly but the restaurant menu and staff were excellent. Value for money, don't be put off by the cafe basic entrance. Rooms have been renovated, large king size bed, walk in shower. A bit tight for space but for one or two nights, comfortable sleep and hot water. "
"Good location very close to the pistes. Could do with a bit of a refresh, but for the price can't complain. Staff somewhat brusque at times, but nothing too much to put you off. Nice and quiet at night and comfy beds. Slept well. "
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