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Nhận xét về Bloc Hotel London Gatwick Airport

3 out of 5
Bloc Hotel London Gatwick Airport
South Terminal, Gatwick Airport, Gatwick, England

Nhận xét

8,8

Xuất sắc

Đánh giá 10 - Xuất sắc. 1638/2802 nhận xét" "
Đánh giá 8 - Tốt. 768/2802 nhận xét" "
Đánh giá 6 - Được. 228/2802 nhận xét" "
Đánh giá 4 - Kém. 111/2802 nhận xét" "
Đánh giá 2 - Tồi. 57/2802 nhận xét" "

9,4/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Colleen

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect experience with arriving late in the evening and being able to check in seamlessly. The showers were glorious, but in the same room with the toilet/sink so splashing was an issue. I would definitely stay here again though!
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 27/05/2024
Hello Colleen, Thank you for your positive feedback! We're delighted to hear that you had a seamless check-in experience and enjoyed our glorious showers. We appreciate your understanding regarding the layout of the bathroom and will consider ways to minimize splashing in the future.We're thrilled to know that you would definitely stay with us again, and we look forward to welcoming you back for another great experience.We’re looking forward to your next visit to Bloc.All the best,Katie

8/10 - Tốt

isobel j

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very comfortable bed, peace and quiet in the room, very convenient for Thameslink train - literally opposite the entrance. Quibbles - would it have killed you to put a chair in the room. An average height person cannot sit upright on the edge of the bed Also - to reach the toilet paper from the toilet one would have to be a contortionist.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 27/05/2024
Hello Isobel, thanks for sharing this review.We're delighted to hear you found the bed comfortable and the room peaceful for your stay. The convenience of our location right in the centre of the South Terminal at Gatwick Airport is something we're very proud of.We're sorry to hear about the issues you faced with the room setup. Bloc's rooms are designed with a focus on simplicity and efficiency, and we appreciate your feedback on the room amenities and layout.Your input is invaluable and we'll continue to refine our guest experience.We’re looking forward to your next visit to Bloc.All the best,Katie

8/10 - Tốt

Kyle

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easy hotel for an over night airport stay
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 27/05/2024
Hi Kyle, thanks so much for sharing this review.We're glad you found our location convenient for your travels.We always aim to provide a seamless experience and are here to assist with any needs 24/7.Our team at Bloc appreciates your feedback and hopes to welcome you again.Please come to see us again very soon.Thanks again,Katie

10/10 - Xuất sắc

Craig

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My only grievance is check in is 4pm apart from that was very comfortable room and I'd definitely stay there again
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Lesley

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
Quiet and comfortable bed
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 27/05/2024
Hi Lesley, thanks so much for sharing this review.We are delighted to hear you found the bed comfortable for a restful night's sleep and appreciated the quietness of your room, ensuring a serene stay at Bloc. Our prime location in the South Terminal of Gatwick Airport is designed to offer convenience and comfort to our guests, and we are glad this was reflected in your visit.Please come to see us again very soon.Thanks again,Katie

10/10 - Xuất sắc

Glenda

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Is a cute little block for a nght, very convenient.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 27/05/2024
Hi Glenda, thanks so much for sharing this review.We're thrilled to hear you found Bloc convenient for your stay. It's lovely to know that Bloc's unique style contributed to a positive experience before your flight from the South Terminal of Gatwick Airport.Please come to see us again very soon.Thanks again,Katie

8/10 - Tốt

Luiz

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very easy and convenient also with kids for a long stopover!
Lưu trú 1 đêm vào Tháng 4, 2024
Katie trả lời vào 27/05/2024
Hello Luiz,thank you for positively reviewing your visit.We're glad to hear that Bloc provided a smooth stay for your family during your long stopover.We can’t wait to welcome you again. Take care,Katie

8/10 - Tốt

Sophia

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved it!
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 27/05/2024
Hi Sophia, thanks so much for sharing this review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable at Bloc.Please come to see us again very soon.Thanks again,Katie

10/10 - Xuất sắc

Natasha

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great and very convenient
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 27/05/2024
Hi Natasha, thanks so much for sharing this review.We're thrilled to hear you found Bloc's convenience to be a highlight of your stay. Our location in the centre of South Terminal at Gatwick Airport is designed to offer the utmost in comfort and efficiency for our guests.Please come to see us again very soon.Thanks again,Katie

8/10 - Tốt

Javed

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room was,small for Transit good place for long term not good
Lưu trú 2 đêm vào Tháng 5, 2024

8/10 - Tốt

Aprajita

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Very convenient as it's located within the airport and right next to departures in the south terminal
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Marianne

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
So convenient. Easy to access and check in.
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Barbara

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a perfect location inside the Gatwick Airport making our flight connection perfectly easy and convenient. Hotel staff was very helpful and friendly, allowing us an extra hour to check out since due to a series of unfortunate events we didn’t arrive until after 2 a.m. Our room was very quiet and comfortable, though very small. Bed was very comfortable, medium firmness, but due to the size of the room one of us had to climb over the other to get out of bed. We didn’t like the all-in-one bathroom where the shower is not separated from the toilet and sink. All was clean and in good working order. We felt very welcome and had an overall excellent stay.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 24/05/2024
Hello Barbara, thanks for sharing this review.We're thrilled to hear our central location in the South Terminal and helpful team made your connection smooth and your stay enjoyable. We're sorry the compact nature of the room and the bathroom layout didn't fully meet your expectations. Bloc aims to offer a sleek, space-efficient design, ideal for short stays. It's great to know you found the bed comfortable, contributing to a quiet and restful night before your flight.We’re looking forward to your next visit to Bloc.All the best,Katie

6/10 - Được

Victoria

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It's fine for one night but I do begrudge having to say it's 'fine' when paying almost £150 for the room. They are functional, minimal rooms with comfy beds. What you need for a airport stay just not at those prices?
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 24/05/2024
Hi Victoria, it's good to know that you loved our location right in the middle of the South Terminal. Prices for our rooms are market sensitive and you'll always get our best rates by booking as far in advance as possible. Due to unprecedented demand, rates are currently high around the airport but we always aim to be competitive and offer good value for money. I hope that next time you're travelling through Gatwick you'll be back to stay with us at Bloc. With kindest regardsKatie

6/10 - Được

Chiaw Ling

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
Poorly sign- posted if arriving via National Express Coach to South Terminal. Cumbersome check in at third floor then need to go out to use lift to get up to rooms. Bathroom is terrible with no shower curtain or partition. Whole floor becomes wet and not even a floor mat to dry the feet. Very unthoughtful design.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 24/05/2024
Hi Ling,a big thank you for your review. We truly appreciate it.We're sorry to hear about the difficulties you experienced with the signage and the check-in process. Our team is always ready to assist with clear directions to Bloc and to streamline the check-in experience.We apologize for any inconvenience caused by the bathroom design. We provide a unique wet room shower experience, though we understand it may not meet everyone's preferences.Guest comfort is our priority, and we offer a variety of room options, each with details and views clearly shown on our booking platforms.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie

8/10 - Tốt

Paul

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I really didn’t mind this place. It’s right by airport security so you can prob have an extra 30 mins in bed compared to staying at another airport hotel with a shuttle bus. Windowless cell with a small double bed. The bathroom setup was a bit odd, once you shower the whole area is soaking wet so I had to put my shoes on to brush my teeth. Prob not for anyone that wants to spend a lot of time getting ready before a flight doing their hair etc. but for a bit of sleep and running straight to security it’s great
Lưu trú 1 đêm vào Tháng 2, 2024
Katie trả lời vào 24/05/2024
Hi Paul, I'm sorry your stay at Bloc wasn't as enjoyable as we would have wanted. I can see you chose to book a Sleep room, these are windowless and compact. We've got several other more spacious room types, the Aspire and VIP rooms for example, which would all have more space for you and your belongings. I'm sure if you booked well in advance you'd find a larger room at a better price. That way we'd have the opportunity to welcome you back to Bloc for a better experience. With all good wishes Katie

10/10 - Xuất sắc

Ronnie, Wellington

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convient
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 23/05/2024
Hi Ronnie,a big thank you for your review. We truly appreciate it.It's great to hear that you found Bloc's location convenient for your needs. We take pride in our prime positioning in the South Terminal of Gatwick Airport, ensuring a smooth journey for our guests.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie

8/10 - Tốt

Dana

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
the hotel is conveniently located inside the airport. The room is extremely small, it could barely fit my luggage. The bathroom is designed in an awkward way but it is good enough for a very short stay.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 23/05/2024
Hi Dana , thanks for this and I'm pleased you were happy with our location in the South Terminal and had a comfortable night's sleep. I can see you chose one of our smallest, Vista rooms. They're almost pod-like but with a king-sized bed which you can store two large suitcases underneath. We've got bigger rooms, take a look at those next time you're travelling through Gatwick and see if we've got something which would suit you better. I'm sorry to hear about the shower pressure as it should be fantastic, I've asked the Maintenance team to check it as a matter of urgency. We'd be delighted to have the opportunity to welcome you back to Bloc. All the best Katie

10/10 - Xuất sắc

Benas

Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

jeann, nebo

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Always reliably good
Lưu trú 1 đêm vào Tháng 5, 2024
Sarah trả lời vào 22/05/2024
Hi Jean, thanks so much for sharing this excellent review.We're delighted to hear that you found Bloc consistently good. It's rewarding to know our efforts to provide a comfortable stay right in the centre of South Terminal are appreciated.Your positive remarks act as encouragement for our team to maintain the high standards we set for ourselves.We hope to welcome you again for another seamless stay at Gatwick Airport.All the best,Sarah

8/10 - Tốt

Janelle

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was a nice convenient hotel for our flight the next day. The room was a little small, but we just needed it to sleep in so it wasn't so bad. If you are claustrophobic though, definitely splurge for one of the larger rooms.
Lưu trú 1 đêm vào Tháng 5, 2024
Sarah trả lời vào 22/05/2024
Hi Janelle, thanks for reviewing your visit to us at Bloc.We're delighted to hear you found our location in the middle of the South Terminal convenient for your flight. Our compact rooms are designed for efficiency, and we appreciate your suggestion for guests who may prefer more space.For future visits, we might recommend our Vista Plus or Aspire rooms, which offer additional space and amenities.We’re looking forward to you returning to stay with us at Bloc next time you're travelling through Gatwick.All the best,Sarah

10/10 - Xuất sắc

Peter

Đi cùng bạn đồng hành
Room a good size, bed comfortable. Only minor complaint - bathroom a bit dark. Otherwise a good stay in a decent hotel.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hi Peter, thanks so much for sharing this review.It's delightful to hear you appreciated the comfortable bed and found the room to be a good size.We're sorry to hear the bathroom lighting wasn't quite bright enough for you; we'll certainly look into this feedback.Bloc aims to provide a restful stay in the centre of South Terminal, and it seems we succeeded with your visit.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie

6/10 - Được

Ann

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Room is too tiny a dark. Didn’t fell comfortable in the dark narrow corridors. Didnt get value for the cost. Hilton is way better for same money.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hello Ann, thanks for sharing this review.We're sorry to hear the room size did not meet your expectations. Bloc rooms are designed to offer a cocoon-like experience, optimized for convenience right in the centre of South Terminal.The ambiance of our corridors is intended to provide a calming contrast to the bustling airport terminal, though we understand preferences vary.We aim to deliver value through our choice of modern rooms, 24-hour reception, and prime location at Gatwick Airport. Your satisfaction is important to us, and we take your comments seriously.We’re looking forward to your next visit to Bloc.All the best,Katie

10/10 - Xuất sắc

kimberly

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
The Bloc hotel is very convenient inside the Gatwick airport. Quick on & off flights & plenty of eateries, staying at the Bloc gives discounts to most of them. The rooms are small but sufficient.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hello Kimberly, thanks for sharing this review.We're glad to hear you enjoyed the convenience of Bloc's location right in the centre of South Terminal at Gatwick Airport and the discounts at nearby eateries.Our rooms are indeed designed to be modern cocoons, compact yet equipped with all necessities for a comfortable stay before a flight.We look forward to welcoming you again for another seamless experience.We’re looking forward to your next visit to Bloc.All the best,Katie

10/10 - Xuất sắc

Michelle

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location for catching a flight was fantastic. Compact but perfectly well quipped and comfortable
Lưu trú 1 đêm vào Tháng 5, 2024
Jade trả lời vào 24/05/2024
Hello Michelle, thanks for sharing this review.We're delighted you found the location ideal for your travels and the room well equipped and comfortable. Your positive remarks are greatly appreciated and we're glad that Bloc provided a suitable environment before your flight from the South Terminal of Gatwick Airport.We’re looking forward to your next visit to Bloc.All the best,Jade

8/10 - Tốt

Lynn

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We booked this hotel because it is located at Gatwick airport, which we were flying out of the next day and we could take the train right to the airport from London. It was very convenient. The rooms are small and I hated the wet room bathroom concept! They had free tea, coffee and hot chocolate available, which was very nice. It was fine for one night.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hello Lynn, thanks for sharing this review.We're thrilled you found Bloc's location in the South Terminal of Gatwick Airport convenient for your travel.We're sorry the wet room design wasn't to your liking and understand our rooms are compact, mirroring the efficient use of space found in luxury yacht cabins. We're pleased you enjoyed the complimentary tea, coffee and hot chocolate available to our guests.We value your feedback as it helps us maintain high standards and ensures we meet our guest's needs.We’re looking forward to your next visit to Bloc.All the best,Katie

10/10 - Xuất sắc

Ole Jonny

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
0
Lưu trú 1 đêm vào Tháng 4, 2024

4/10 - Kém

Dawn

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Rooms are very small and bathroom not great,
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hi Dawn, the wet room isn't something everyone's a fan of, our rooms which have separate showers are the VIP rooms and the Runway Suite so you could always think about giving one of those a try. Otherwise, we suggest putting a used towel down on the floor to keep your feet dry if you need to use the facilities again before it's dried fully. I really hope we'll have the opportunity to welcome you back to Bloc again soon. All the best Katie

8/10 - Tốt

Stella, Windermere

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hello Stella, thanks for sharing this review.We're delighted you appreciated Bloc's prime location right in the centre of South Terminal at Gatwick Airport.We’re looking forward to your next visit to Bloc.All the best,Katie

10/10 - Xuất sắc

peter

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the rooms are small, but surprisingly comfortable. perfect for a short stay waiting on a connecting flight. the showers are a little weird, getting water all over, but they got us clean.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hi, Peter,a big thank you for your review. We truly appreciate it.We're delighted to hear the room provided you with a comfortable rest between your flights. We're sorry the shower design was not to your liking; our wet rooms are indeed compact but efficiently designed for quick refreshment. We hope you enjoyed the convenience of our location right in the centre of the South Terminal at Gatwick Airport.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie

10/10 - Xuất sắc

Matthew

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was done via the app. Convenient to departures. Quirky , fun room
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hello Matthew,thank you for positively reviewing your visit.It's wonderful to hear you found our app convenient for a smooth check-in and appreciated Bloc's prime location next to departures. Our team is glad you enjoyed the unique design of your room, crafted to provide a restful pre-flight experience.Our aim is to offer a seamless stay with modern comforts, right in the centre of South Terminal at Gatwick Airport.We can’t wait to welcome you again. Take care,Katie

8/10 - Tốt

Jane

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A great place delivering exactly what it’s intended for - a place to crash before a flight. Perfect location, comfortable king sized bed and good air conditioning. We stayed in a room without a window and it was good with us, but anyone who is claustrophobic may want to consider upgrading to one with a window. We were well rested and less rushed getting to our morning flight. The online check-in and check-out was an added bonus.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hello Jane, thanks for sharing this review.It's delightful to hear that our central location in the South Terminal of Gatwick Airport, comfortable king-sized beds, and efficient air conditioning contributed to a pleasant pre-flight stay for you. We're pleased that the convenience of our online check-in and check-out process added to the seamlessness of your stay.We’re looking forward to your next visit to Bloc.All the best,Katie

10/10 - Xuất sắc

Bill

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We enjoy the convenience of staying at this hotel in Gatwick airport and often plan our return trips to Canada from Europe with Gatwick flights. Rooms are small but include everything you need for an overnight stay. Very clean. Comfortable bed with crisp sheets. The people at the desk were always friendly and helpful.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hi, Bill,a big thank you for your review. We truly appreciate it.It's wonderful to hear that the convenience of our location and the comfort of our rooms added to your travel experience. We're sorry to hear our compact room design wasn't quite what you expected, but we're glad it still provided everything needed for a restful night. Our team appreciates your kind words and is thrilled to have been of help during your stay with us in the South Terminal of Gatwick Airport.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie

6/10 - Được

Bruno

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Really practical by its localisation. But the smallest room we ever saw ... No space around the bed at 3 of the sides of the bed.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hi Bruno, I'm sorry your stay at Bloc wasn't as enjoyable as we would have wanted. I can see you chose to book a Sleep room, these are windowless and compact. We've got several other more spacious room types, the Aspire and VIP rooms for example, which would all have more space for you and your belongings. It's good to know the location and staff made a positive impact on you. I'm sure if you booked well in advance you'd find a larger room at a better price. That way we'd have the opportunity to welcome you back to Bloc for a better experience. With all good wishes Katie

10/10 - Xuất sắc

Rachel

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect option if your flight gets cancelled. Lovely room. Comfy bed. Quiet. Walk out into departures. What more could you want.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hi Rachel, thanks so much for sharing this review.We're delighted to hear that our room provided comfort and tranquility during your unexpected stay. It's wonderful that you appreciated the seamless transition from our doorstep into the departures area of the South Terminal. Your satisfaction with the quietness and quality of your room echoes our aim to provide a serene environment right at the heart of Gatwick Airport.We're glad that Bloc could offer you a refuge during the inconvenience of a flight cancellation.Please come to see us again very soon.Thanks again,Katie

8/10 - Tốt

David

Thích: Sạch sẽ, nhân viên & dịch vụ
Right in the middle of the airport so great for early check ins - rooms are small but totally sound proofed,
Lưu trú 1 đêm vào Tháng 5, 2024
Jade trả lời vào 18/05/2024
Hi, David,a big thank you for your review. We truly appreciate it.We're delighted to hear the central location and soundproofing of your room met your expectations for a serene rest before your flight. We note your neutral stance on the room size; Bloc rooms are indeed designed to maximize functionality and comfort within a compact space, reflecting our unique approach at the heart of Gatwick Airport's South Terminal. Our team is always on hand to ensure a smooth stay, and we're glad this was apparent during your visit.Thank you again; we hope to welcome you back soon to Bloc.All the best,Jade

10/10 - Xuất sắc

Ashley

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The gentleman at the desk, Sankara helped to book me a room after just landing at the airport. Very friendly and helpful. A nice room and a hot shower were great for a long layover.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hi Ashley, thanks so much for sharing this review.We're thrilled that Sankara provided you with such a warm welcome and efficient service, ensuring a comfortable stay in your room. It's wonderful to hear that your layover experience with us met your needs and that you could enjoy some rest and relaxation in our modern rooms.Please come to see us again very soon.Thanks again,Katie

10/10 - Xuất sắc

Jonathan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotels in the middle of the South Terminal so really convenient for an early morning flight. Easy to park as just use regular airport parking. Clean basic accommodation which is fine for one night before or after a trip.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hello Jonathan,thank you for positively reviewing your visit.We're delighted to hear that our prime location in the South Terminal of Gatwick Airport added to the convenience of your travels. Our team takes pride in maintaining the cleanliness and simplicity of our rooms, ensuring a comfortable stay before your flight. It's pleasing to know that our parking arrangement met your needs and contributed to a stress-free experience.We can’t wait to welcome you again. Take care,Katie

10/10 - Xuất sắc

Nita

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Exactly what we needed before an early morning flight.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hi Nita, thanks so much for sharing this review.We're delighted to hear that Bloc served as the perfect start to your travels. Our location in the centre of South Terminal ensures guests have a seamless journey to their flights.Please come to see us again very soon.Thanks again,Katie

10/10 - Xuất sắc

Robert

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Check-in was quick and easy. Front staff was friendly and very helpful.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hello Robert,It's great to see that everything about Bloc worked for you. Our aim is to provide a clean, comfortable, quiet place to stay right in the middle of the airport. It's really kind of you to mention our wonderful Reception team and I'm so pleased you found them to be helpful and friendly. We'll be delighted to be able to welcome you back to Bloc next time you're travelling through Gatwick. With all best wishes Katie

2/10 - Tồi

Thomas

Không thích: Sạch sẽ
I was attacked near my room. Received damage and trauma to my leg . Ran to elevator to confront the attacker then he ran out to departures area and headed in a run towards the stairs to ground floor. The hotel. manager did nothing other than to go with me to the area of the attack and give me another room..
Lưu trú 1 đêm vào Tháng 5, 2024
Sarah trả lời vào 22/05/2024
Hi Thomas,thanks for taking the time to share your feedback,Your experience is something that we need to discuss personally as we have no record of this alleged incident. We have CCTV throughout the communal areas of the hotel and are in the process of a full investigation. Safety of our guests is a paramount concern and we are keen to establish the basis of your comments. We're glad to hear that our team was able to provide you with a different room promptly.It would be great to hear from you as soon as possible.All best wishes,Sarah

10/10 - Xuất sắc

Luis

Đi cùng gia đình và trẻ nhỏ, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel in airport with what you need to wake up refresh and don’t worry about missing your flight.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hello Luis,thank you for positively reviewing your visit.We're delighted you found our location inside the South Terminal of Gatwick Airport convenient for your travel needs. Our team is glad to hear our rooms provided the refreshment and peace of mind needed for a worry-free flight morning.We can’t wait to welcome you again. Take care,Katie

4/10 - Kém

Melissa

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ
The Bloc Hotel is literally a block. The bed was squished up against the wall and window. The windows did not open and the air flow was either freezing or roasting. The bathroom was a shower room - so when showering you had to keep all things outside of it or they would be soaked. Sufficient to lay your head at the airport, but I likely won’t be staying at this type of hotel again.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hi Melissa, thanks for taking the time to share your feedback,We're sorry to hear that the room layout and the air flow did not meet your expectations. Our rooms are designed with a modern, space-efficient style, and we aim to provide a comfortable climate for all guests, with individual controls for air conditioning accessible via wall-mounted panels or a mobile device link. We understand that the unique wet room design can be different from traditional bathrooms, and we're sorry this did not enhance your stay. We value your feedback and will continue to ensure our guests have a restful experience.We'd love you to have a better experience here at Bloc.All best wishesKatie

10/10 - Xuất sắc

Liz

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Did not hear one place and slept soundly. Room is very small, had to get creative putting up luggage
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hello Liz, thanks for sharing this review.We're thrilled to hear that you enjoyed a sound night's sleep, thanks to our quiet rooms. I'm pleased you were happy with our location in the South Terminal and had a comfortable night's sleep. I can see you chose one of our smallest, Vista rooms. They're almost pod-like but with a king-sized bed which you can store two large suitcases underneath. We've got bigger rooms, take a look at those next time you're travelling through Gatwick and see if we've got something which would suit you better. We’re looking forward to your next visit to Bloc.All the best,Katie

6/10 - Được

Anne

Đi cùng bạn đồng hành
The room is pretty basic. I hate the “wet room” how people can have a shower and then have to walk in and out of a soaking wet bathroom floor beggars belief. Plus the communication between your room and the staff has to be done on WhatsApp. We ran out of toilet roll at 4:00 am,( always had a spare one in all the hotels I’ve ever stayed in) my husband is sleeping and I have to sort out WhatsApp. Didn’t happen, luckily I had lots of packets of Kleenex.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hello Anne, thanks for sharing this review.We're sorry to hear that the design of the wet room wasn't to your liking and acknowledge the inconvenience of not having a spare toilet roll readily available. Our team is available 24/7 via WhatsApp for immediate assistance, ensuring a comfortable stay at Bloc.We're delighted that you chose Bloc for your stay in the centre of South Terminal at Gatwick Airport and appreciate your comments.We’re looking forward to your next visit to Bloc.All the best,Katie

10/10 - Xuất sắc

Fiona

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfectly placed for airport and amenities. Great for an early morning flight.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 22/05/2024
Hi Fiona, thanks so much for sharing this review.We're delighted to hear our prime location in the South Terminal of Gatwick Airport contributed to a stress-free departure for your early flight. Our team at Bloc always aims to ensure our guests enjoy their stay and make the most of our proximity to the airport and local facilities.Should you decide to visit us again, we hope to provide another seamless experience.Please come to see us again very soon.Thanks again,Katie

10/10 - Xuất sắc

daniel

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property was very convenient for the north terminal even for south terminal the shuttle was very easy to get to.
Lưu trú 1 đêm vào Tháng 4, 2024
Katie trả lời vào 22/05/2024
Hello Daniel,thank you for positively reviewing your visit.We're thrilled to hear that our location provided the convenience you needed for your travels through Gatwick Airport. It's great to know that the shuttle service met your expectations and facilitated a seamless connection between terminals. Our team at Bloc takes pride in offering a comfortable stay right in the centre of the South Terminal, perfect for travellers like yourself.We can’t wait to welcome you again. Take care,Katie

8/10 - Tốt

Elizabeth

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Just wish there was a clock or wake up service.
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 14/05/2024
Hi Elizabeth, thanks so much for sharing this review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable at Bloc. Unfortunately due to not having phones in the room we do not offer wake up calls, however we do loan out alarm clocks at our 24 hour reception.Please come to see us again very soon.Thanks again,Katie

8/10 - Tốt

Kei

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
If its convenience you are after for a very early morning flight then this is the hotel for you. Clean and comfortable you will be arriving at the check in gate hassle and stress free
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 14/05/2024
Hi Kei, thanks so much for sharing this review.We're delighted to hear that our location provided you with the convenience needed for your early flight and that you found your room both clean and comfortable.Thank you for recognizing the efforts we put into maintaining a high standard of cleanliness and comfort right in the heart of Gatwick Airport's South Terminal.It's our aim to provide a seamless stay for all our guests, and we're glad we could achieve this for you.Please come to see us again very soon.Thanks again,Katie

6/10 - Được

Darmech

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Très petit pour une famille de 4 personnes
Lưu trú 1 đêm vào Tháng 5, 2024
Katie trả lời vào 14/05/2024
Bonjour et merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes désolés d'apprendre que l'espace dans votre chambre n'était pas à la hauteur de vos attentes pour une famille de quatre personnes. Bloc offre différentes catégories de chambres, et nos chambres familiales Vista ou Aspire sont généralement plus adaptées pour un confort optimal.Au plaisir de te recevoir à nouveau,Katie