Dear Value Guest,Thank you for choosing Bayview Hotel Georgetown Penang as your preferred choice of accommodation on your recent trip to Penang. Despite the good remarks, we apologize for the shortcomings that you have encountered during your stay. We will take heed of your comments for the betterment of our services and facilities. We look forward to delighting you again on your next trip to Penang.  Best regards,Lynne ChoongHotel Manager

Dear Wei Min,Thank you for making us your preferred hotel in the heart of the city. My team and I are thrilled that you had a fabulous stay experience and enjoyed our staff hospitality. We hope you had a great time in Penang and look forward to seeing you again soon.Best regards,Lynne ChoongHotel Manager

Dear sakamoto,Thank you for taking time to review your stay experience with us here. My team is ecstatic to receive your compliment on their warm hospitality. We will continue to look into going the extra mile in accommodating our valued guests to make up for areas and facilities that falls short of expectations.We hope to serve you again in the coming future.Best regards,Lynne ChoongHotel Manager

Dear Shih Kun,Thank you for your review and for choosing our hotel. It was a pleasure having you with us. Your feedback has been shared with the respective head of departments for actions to be taken. Please accept our sincere apology for the shortcomings and inconvenience that you encountered. We hope this experience does not deter you from returning for your future stay with us.Best regards,Lynne ChoongHotel Manager

Dear Pam,My team and I are glad to know that you found our guestroom comfy and spacious, location strategic and most importantly, that your stay was well worth it. Our doors are always open for you and your family. Until we meet again, take care!Best regards,Lynne ChoongHotel Manager

Dear Hock Kee,Thank you for your time to write and share your stay experience. Noted on your feedbacks and our team had been briefed with further rectification to be made.We truly appreciate your support and hope to delight you again on your next visit to Penang. Best Regards,Lynne ChoongHotel Manager

Dear Hee Poh,Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best regards,Lynne ChoongHotel Manager

Dear Susan,Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best regards,Lynne ChoongHotel Manager

Dear Parm,Thank you for taking the time to share your review. I am truly pleased that you have enjoyed your experiences with us. Your high recommendation for us is much valued. We hope you had a great time taking in the sights of Georgetown and enjoying a wonderful gastronomic adventure while in Penang. We are looking forward to seeing you again for many more visits should your travel brings you back to Penang.Best regards,Lynne ChoongHotel Manager

Dear William,Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best regards,Lynne ChoongHotel Manager

Dear Freeman, Thank you for choosing to stay at Bayview Hotel Georgetown recently. It is much shocking to hear of your mentioned experience. Needed action will be taken to "clean" up as we had never had heard of such incident before over here. Thanks again for your feedback.Best regards,Lynne ChoongHotel Manager

Dear Peili,Thank you for choosing Bayview Hotel Georgetown Penang as your preferred choice of accommodation on your recent trip to Penang. Despite the good remarks, we apologize for the shortcomings that you have encountered during your stay. We will take heed of your comments for the betterment of our services and facilities. We look forward to delighting you again on your next trip to Penang.  Best regards,Lynne ChoongHotel Manager

Dear Allan,Thank you so much for sharing your experience with us. First, I would like to apologize for the inconvenience that you faced during your stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property soon. We sincerely looking forward to serving you again.Best regards,Lynne ChoongHotel Manager

Dear Masato,Thank you for your review and for choosing our hotel. My team and I are glad to know that you are fond of the panoramic scene of the island that can be viewed from the guestroom due to our strategic location. We hope you had a great time in Penang and look forward to seeing you again. Best regards,Lynne ChoongHotel Manager

Dear Lee,Thank you for making us your preferred hotel during your recent visit to Penang. We were pleased to have you as our guest and would be delighted to welcome your return again.Best regards,Lynne ChoongHotel Manager

Dear Edward,Thank you for making us your preferred hotel in the heart of the city. My team and I are thrilled that you had a fabulous stay experience and enjoyed every aspect of it especially our strategic location. We hope you had a great time in Penang and look forward to welcoming you back again soon!Best regards,Lynne ChoongHotel Manager

Dear Vinny,Thank you for choosing Bayview Hotel Georgetown Penang as your preferred choice of accommodation on your recent trip to Penang. Despite the good remarks, we apologize for the shortcomings that you have encountered during your stay. We will take heed of your comments for the betterment of our services and facilities. We look forward to delighting you again on your next trip to Penang.  Best regards,Lynne ChoongHotel Manager

Dear Richard,Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best regards,Lynne ChoongHotel Manager

Dear Jeremy,Thank you for choosing to stay at Bayview Hotel Georgetown recently. Providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like to address immediately. I am very sorry to learn that your experience with our service was less than adequate. Please accept our sincerest apologies for the unseemly incident as we value our guests and understand how important it is to offer exceptional service. I would like to thank you for bringing this to our attention. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience.Best regards,Lynne ChoongHotel Manager

Dear Han Peng,Thank you for choosing Bayview Hotel Georgetown Penang as your choice of accommodation during your recent visit. We are ecstatic that you had a seamless stay experience with us and we are looking forward to seeing you again for many more visits in the near futureBest regards,Lynne ChoongHotel Manager

Dear Jan-Ake,Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best regards,Lynne ChoongHotel Manager

Dear Euikwang, Thank you for choosing Bayview Hotel Georgetown Penang as your choice of accommodation during your recent visit. We are ecstatic that you had a seamless stay experience with us and we are looking forward to seeing you again for many more visits in the near future.Best regards,Lynne ChoongHotel Manager

Dear Value Guest,Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best regards,Lynne ChoongHotel Manager

Dear Ong Kian,Thank you for choosing to stay at Bayview Hotel Georgetown recently. Providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like to address immediately. I am very sorry to learn that your experience with our service was less than adequate. Please accept our sincerest apologies for the unseemly incident as we value our guests and understand how important it is to offer exceptional service. I would like to thank you for bringing this to our attention. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We look forward to delighting you again on your next trip to Penang.  Best regards,Lynne ChoongHotel Manager

Dear EUIKWANG,Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best regards,Lynne ChoongHotel Manager

Dear Dilsaz,Thank you for choosing Bayview Hotel Georgetown Penang as your choice of accommodation during your recent visit. We are ecstatic that you had a seamless stay experience with us and we are looking forward to seeing you again for many more visits in the near future.Best regards,Lynne ChoongHotel Manager

Dear EUIKWANG,Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best regards,Lynne ChoongHotel Manager

Dear Lily,Thank you for staying with us during your recent trip to Penang. My team and I are grateful and appreciate you taking the time to share your rating with us. We are delighted to know that your stay experience was amazing and comfortable. We hope you had a great time in Penang and look forward to welcoming you back again soon!Best regards,Lynne ChoongHotel Manager

Dear Valued Guest,Thank you so much for sharing your experience with us. My team and I are humbled by the full rating of your stay with us. We hope you had a great time taking in the sights of Georgetown and enjoying a wonderful gastronomic adventure while in Penang. Looking forward to seeing you again soon.Best regards,Lynne ChoongHotel Manager

Dear Kala,Thank you for taking the time to rate our service and facilities! Your feedback caught my serious attention, and I sincerely apologize for the security and gym staff behavior. Please be assured that your comments will be reviewed with the head of departments and team for better improvement. In addition, I greatly appreciate your comments about the place that needs a spruce soonest. It is a pleasure to announce that we will be implementing upgrades to the property soon. It is our most fervent hope to be allowed to make amends with you in the future.Best regards,Lynne ChoongHotel Manager

Dear Song Jin,Thank you for choosing Bayview Hotel Georgetown Penang as your choice of accommodation during your recent visit. My team and I are humbled by the full rating of your stay with us. We hope you had a wonderful time taking advantage of our strategic location to stroll the streets of Georgetown. Looking forward to seeing you again soon.Best regards,Lynne ChoongHotel Manager

Dear Alastair,We take pride in the history of our hotel as it is one of Penang's historical landmarks and be assured that we are looking into upgrading our facilities for the overall comfort of our valued guests.My team and I thank you sincerely for staying with us and for your honest feedback. We look forward to delighting you again on your next trip.

Dear Meeri,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. It is much appreciated if you could elaborate more about your stay experience so that we can take heed of it for the betterment of our service. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards,Lynne ChoongHotel Manager

Dear Rato,Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best regards,Lynne ChoongHotel Manager

Dear Leng,Thank you for making us your preferred hotel during your recent visit to Penang. We were pleased to have you as our guest and would be delighted to welcome your return again.Best regards,Lynne ChoongHotel Manager

Dear Yaroslav,Thank you for choosing Bayview Hotel Georgetown Penang as your choice of accommodation during your recent visit. We are ecstatic that you had a seamless stay experience with us and we are looking forward to seeing you again for many more visits in the near future. May you have a wonderful New Year!

Dear Traveler,Thank you very much for your review of your recent stay at our hotel. Our guest’s satisfaction is of utmost importance to us, and I am truly sorry that your recent stay with us was not as memorable as it should have been. Your feedback on our hotel is well noted. Please accept my sincere apologies for the shortcomings and rest assured, every effort is being made for immediate improvements. Once again, we thank you for bringing this to our attention.Best regards,Lynne ChoongHotel Manager

Dear Bryan,Thanks for your review. We are glad that you had an enjoyable stay with us and had enjoyed our pool as well as our partnered 360 restaurant. Your feedback will be shared with our partner. Looking forward to welcome you again in the near future. Happy New Year in advance !Best regards,Lynne ChoongHotel Manager

Dear Brian,Thank you for taking the time to review your experience with us. My team and I are humbled by the full rating of your stay with us. We are delighted to know that your stay experience was amazing and comfortable. We hope you had a great time in Penang and look forward to welcoming you back again soon!Best regards,Lynne ChoongHotel Manager

Dear Euikwang,Thank you for staying with us on your recent trip. We are glad that you had enjoyed your stay and we look forward to welcoming you back again soon.Best regards,Lynne ChoongHotel Manager

Dear Ming,My team and I are glad to know that you found our guestroom comfy and spacious, location strategic and most importantly, that your stay was well worth it. My team is ecstatic to receive your compliment on their warm hospitality. We will continue to look into going the extra mile in accommodating our valued guests.Our doors are always open for you and your family. Until we meet again, Merry Xmas and an advance Happy New Year too.Best regards,Lynne ChoongHotel Manager

Dear Mark,Thank you for your review and for choosing our hotel. We are happy to learn that you enjoyed every aspect of your stay, from the accommodating guestroom, and staff hospitality to the strategic location. My team and I look forward to welcoming you back soon for another fabulous stay. Once again, thank you, and stay safe. Best regards,Lynne ChoongHotel Manager

Dear Mei Boon,Thank you for making us your preferred hotel during your recent visit to Penang. Noted on your feedback. Our Housekeeper had been briefed. We were pleased to have you as our guest and would be delighted to welcome your return again.Best regards,Lynne ChoongHotel Manager

Dear Minho,Your kind feedback is a delight to receive and with that we wish to thank you. May your travels bring you back to Bayview Hotel Georgetown Penang in the future. Until then, all the best in the coming year!Best regardsLynne ChoongHotel Manager

Dear Chase,Thank you for choosing Bayview Hotel Georgetown Penang as your choice of accommodation during your recent visit. We are ecstatic that you had a seamless stay experience with us and we are looking forward to seeing you again for many more visits in the near future. Best regards,Lynne ChoongHotel Manager

Dear Value Guest,My team and I regret to learn that our services did not meet your expectations during your visit. We will be sure to continue reviewing our service and training will constantly be provided to ensure that we serve guests with warm hospitality and excellent service.Once again, we thank you for having brought the shortcomings to our attention. It is our fervent hope to to be given the opportunity to welcome you back in the future.Best regards,Lynne ChoongHotel Manager

Dear Lim,Thank you for making us your preferred hotel during your recent visit to Penang. We were pleased to have you as our guest and would be delighted to welcome your return again.Best regards,Lynne ChoongHotel Manager

Dear Sylvie,Thank you for staying with us during your recent trip to Penang. It is surely a matter of concern for me to know that your stay did not match up to the quality that we strive to offer to our guests. I sincerely apologize that our housekeeping attendant did not meet the standards of cleanliness. This errant drop in cleanliness which was out of our normal standards has been discussed with our housekeeping team. We do hope to have another opportunity to provide you with the positive hotel experience that you truly deserve.Best regards,Lynne ChoongHotel Manager

Dear Stephen,Thank you for taking time off your schedule to share your stay experience with us. It is with true regret to learn that we have fallen so far short of the highest standards and we hope that you will accept our sincere apologies for the inadequacies experienced during your stay. I will be reviewing your feedback with the team for improvement and rectification. Thank you for your time, and again, we apologize for the shortcomings.Best regards,Lynne ChoongHotel Manager