Search Hotels Near Good Samaritan Hospital, Los Angeles

"I had a very disappointing and stressful stay at this hotel. I ended up checking out early because the window in one of rooms was broken in night, which made me feel unsafe. The property manager said I would receive a refund for 3 nights, although I believe I should be refunded for 4 nights. However, they still did not process the refund they promised. The noise was also unbearable. My neighbor kept hitting the wall throughout the night, so I could not sleep at all. It was an awful experience. On top of that, the room itself was not in good condition. The bedsheet was damaged and had many stains on it. Overall, this was one of the worst hotel experiences I have had, and I would not recommend staying here."

"The room itself was great; however, one of the main reasons I chose this hotel was for the pool and jacuzzi amenities. Unfortunately, the jacuzzi was closed for the duration of our stay, and this was never communicated to us at check-in. Additionally, although check-in was listed as after 4:00 PM and we were told our room would be ready, we did not receive access until after 5:00 PM. We were also not provided with basic information, such as where the pool was located, and only found out by asking a staff member in passing. The check-in agent was not very welcoming and appeared disengaged. We initially gave the benefit of the doubt, assuming it may have been an off day; however, during check-out, the same lack of customer service was evident. When we inquired about possible compensation due to the jacuzzi being unavailable and not disclosed, we were told there was nothing that could be done and no one else we could speak with. Overall, the lack of communication and customer service was disappointing and impacted our experience."

"Great Downtown location, parking next door & only $30 overnight, clean comfortable room, attentive staff & nice complimentary breakfast."

"Very clean"

"Could not get key card to rooms because machines were down. Tried to check in at 3:30 pm before going to dodger stadium and could not check into room or get bags to room or even freshen up before going out. I did not return till 12:30 am. I told the check in desk when they asked how my trip was. Paid over 200 for night to just sleep and shower in the morning."

"Extra amenity charge was not disclosed. Horrible breakfast food. First time and last time! Parking is valet only and $66! Loud AC as well."

"Clean upscale room in downtown."

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"Hotel was clean and inviting. Staff were helpful. I didn't like that calling for room service you are connected to the front desk only to be told you have to use QR code to order. Also told that you can order alcohol up to your room you have to go down to the restaurant and the breakfast I ordered from room service was brought to me as if I order uber eats in a paper bag and plastic cutlery. Other than that it was a lovely stay. "