Khách sạn Grand Ledge

"The room was nice and clean and the beds were comfy. I wished there had been a microwave for our eating out leftovers. There was not much water pressure so showers were affected. Staff were very kind and helpful. Breakfast was pretty basic…I missed having waffles…and there was little daily variety. We were charged $10 a day to park! I think that was outrageous!"

"Bed was hard. AC unit was noisy. Was of hair found in one of the three towels given. Pool and hot tub not functioning. Very disappointing."

"As soon as we got there, we were informed the pool was broken (part reason we booked this stay). After a day, we needed more towels and we called the front desk and nobody answered, then we sent a text and they called saying they were short staffed and it was only them so we would have to get the towels ourselves. We went down to the front desk and asked for towels and the lady replied with a rude tone “which ones!?” And we said all of them and then we asked got another role of toilet paper and...

"No water. Was told the whole time they were fixing it. I get it things happen. 4 nights 5 days of no water to little water. The staff telling the whole hotel they can’t wash towels because they don’t have enough water. Cold to luck warm showers when there was water. Yes I would have moved hotels if everything wasn’t booked for a trap shooting nationals. Told I don’t get money back because I booked third party. Missing tv that was to be in our room. One of the reasons I booked...

"Our room had an awful musty smell. When we asked the front desk if there was something we could do, we were told that housekeeping did not show that day but offered to come and spray lemon scented Lysol. We discovered the AC was leaking, causing the carpet to be soaked in a large ring on that side of the room. We assume this was causing the smell. We stayed for 3 nights and never had housekeeping pick up or drop off new towels."

"Staff excellent all around Staff member looking after the breakfast was super friendly and helpful and kept the entire area stocked and clean"

"This particular Clarion was once an old and crumbling Ramada Inn; upgrades and repairs are being made but you can still it's a very old hotel and some of the concrete sidewalks are not 100% safe for seniors. It's clearly a work in progress. Having said that, our room was large, the bed was comfortable, and the breakfast was about what you'd expect from a hotel. But all things considered, we would stay there again. The price was right."

"Keys not working for rooms"

"We enjoy staying at this hotel for the annual Capital City Comic Con. This year, we had a room with a view of the river and watched a fireworks show, which was a bonus. We will definitely be returning to this location and highly recommend this hotel to other cosplayers."

"Clean and nice experience"

"I called the day before saying we would be checking in late, and to request a crib. We were told it would not be an issue. After a long day of travel, we arrived around midnight and checked in. It appeared we were placed in the wrong room - we were supposed to get a King suite and were given a double queen - and without a crib. I"

"La propiedad estaba muy limpia , el desayuno muy bueno y variado, bien hecho y todo muy limpio y tranquilo. El personal amable y dispuesto siempre atudar para mi estuvo exelente"

"Very accomodating staff, there were a few issues we brought to attention the first night and they were delt with in a very timely manner. Very nice family run oporation that went out of thier way to make sure we had no issues with our stay."

"Bathroom and bedroom was clean. Actual bathroom fixtures wear shining. Good supply of towels and toiletries also. Lots of shops nearby - Walmart and fine clothing stores - The Gap, Victoria Secret etc. Hotel located in Eastwood shopping area with wonderful restaurants in Eastwood shopping area along with other restaurants down the street on Lansing St. Blvd. There is also a bank close by."

"Breakfast is a "cold" style breakfast besides the waffle maker... ex: cereal, milk, bananas, oranges, pastries and yogurt. Indoor pool was open and clean."

"Breakfast not good, room is old Pillows awful and rooms old and hotel, Front desk excellent Air conditioner didn't work, old, bathrooms old , beds not comfortable, will not be staying at this location ever again. Only thing good is staff!"

"The front desk literally does nothing to help you and lies to your face. We didn’t get the room we booked online that was advertised with full fridge, was told they don’t have such rooms by front desk. To only find out that the room I booked was on the first floor given to another party. So we got a tiny fridge without a microwave also. The first night they put us in a smaller room because they said they had issues with the room we were to get. As they were remolding it. Yes they did have...