"The room was clean but I would have liked a safe and sheer curtains it didn't feel private or secure.
The staff were friendly but their energy i found wanting and not customer focused. Having said that Charlie and Makency were the exception and were very helpful to me.
The bar was very badly looked after lots of tables not cleared quickly and very slow service. There is good potential with the staff they need to be more focused on what is going on in their workplace.
Overall I found the...
"The hotel itself was fine. The pool which was one of the main reasons for booking this property was closed.
Then the hotel sent me a parking fine for despite paying for parking and having a receipt which has been nothing but stress to have this finally removed"
"The room was clean but very outdated
The toilet struggled to flush effectively
The shower head because of wear could only be used in one position but plenty of hot water
Personally I don’t like not having a human check in they had a key box and telephone to complete this
The staff were very efficient and friendly at breakfast The continental breakfast was good with a good quality choice If you wanted a cooked breakfast this had an additional cost
The parking was sufficient
The location met...