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"We would stay at Hotel Firenze in Verona again. From our initial greeting by its reception team (who speak excellent English) to their farewell, we had a very good week there. Their breakfast room staff must also be commended on their cordiality and genuine helpfulness. Our early mornings were a highlight of our trip, aided superbly by the wide range of the continental-style buffet on offer. Many thanks. Our room was clean and comfortable (personally I found the bed pillows a little dense, but not unbearably so). Everything was kept to the standard we would expect of this hotel’s rating. Their cleaning staff too were polite and helpful. All of the hotel’s facilities were clean and convenient to use. It should be borne in mind that this hotel is on the main road into town from the station, which is busy early in the mornings, so there can be some traffic noise. However, the windows fitted were modern, robust and double glazed, with powered external shutters controllable from within. Hotel Firenze was ideal for us, as the station is within a 15 minute walk and likewise the centre of town. All the popular tourist sites are easy to reach. Verona is a very walkable city, we can attest, with many interesting sights and a multitude of places to eat. We arrived by plane and taxi, but Hotel Firenze would also be ideal for those planning to tour the region using Italy’s impressive rail network and needing a stopover. We intend to do this in future, so I’m sure we will return here."

"Really enjoyed our stay here. The apartment was newly fitted with great furnishings and felt very spacious, everything was high quality including the amenities and WiFi. The views over the lake and mountains are stunning, and the staff were friendly and helpful throughout. We ate at the restaurant one evening which was good. Great option for families too, there’s a small playground and the whole place feels designed with young children in mind. Would definitely recommend."

"Great place all around"

"Clran room, safe, staff was outstanding "

"Room was good. Shower was amazing. Staff even better. They communicated great, were beyond professional and helpful. Breakfast is delicious. Views were stunning"

"The stay we fine but I forgot something in my room and when I contacted the hotel afterwards they told me they found nothing. I do not feel comfortable staying in a hotel and I cannot trust staff with access to my room. Will not stay there again"

"The hotel was fine and the staff very friendly and accommodating. It appears to be an older property so the rooms are on the small side and had few plugs for electronics. Also, the water pressure in the shower was light, but adequate. The breakfast was very, very well set up. Well organized tables with more selections than perhaps any hotel I have ever stayed at. We did not take advantage on dinner onsite, but I looked at the menu, and it had numerous and varied selections. Had we dinner there, I don’t think we would have been disappointed. "

"Great hotel! Recommend!"

"I really enjoyed my stay at this resort. It’s conveniently located, the food was excellent, and there are plenty of amenities to enjoy. The only issue we encountered was that the air conditioning in our room wasn’t cooling properly, which made it a bit warm. Aside from that, everything else was wonderful—I just wish we could have stayed longer."