Dear Han James, Thank you for taking your time to give us your rating. If having something we can do for you to make you be more satisfied, please let's us know. We are looking forward to welcoming you back our hotel in the near future. Yours sincerely, Hotel Management Team

Dear Thu Thuy, Chân thành cảm ơn sự đóng góp ý kiến cho khách sạn FLC Halong. Chúng tôi rất tiếc nếu có điều gì khiến Quý khách cảm thấy chưa thoải mái khi lưu trú tại khách sạn. Chúng tôi sẽ tiếp thu ý kiến đánh giá của quý khách và có những cải thiện trong thời gian sắp tới để mang tới cho quý khách những trải nghiệm tốt hơn nữa. Chúng tôi rất vui vì quý khách đã tận hưởng kỳ nghỉ tại FLC Halong và trân trọng phản hồi quý báu của Quý khách. Chúng tôi mong muốn được đón tiếp quý khách trong thời gian tới tại FLC Halong. Trân trọng, Tom Van Tuijl Tổng Quản Lý

Thank you for your staying, we highly appriciate your feedback!

Dear Valued Guest William,Thank you for having chosen FLC Ha Long for your holiday and taking your time to give us your feedback.Besides, we are also very sorry for unsatisfied experiences you had during your stay with us.We always strive to provide the best services to our guests, sometimes service is not qualified as we expected, so your feedback is so valuable for us to improve our hotel service; we already impart our team about your case and try to do better and better in the future.We would like to extend an invitation to you and your family to stay with us the next time your travel should bring you to Ha Long, we make sure it will be perfect as you expect always.We are looking forward to welcoming you back again.Yours sincerely,Hotel Management Team

Dear Valued GuestWarm greetings from FLC Grand Ha Long Hotel!Thank you for taking your time to share with us your experience of recent stay at our property. We do hope our hotel and professionalism of our employees create for you memorable experience. Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long. Kind regards,Hotel Management Team

Dear Valued Guest Frederick k.,Warm greetings from FLC Grand Ha Long Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team

Dear Valued Guest Akim,Warm greetings from FLC Grand Ha Long Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team

Dear Valued Guest Landon,Warm greetings from FLC Grand Ha Long Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Two of complimentary water bottles are served everyday.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team

Dear Valued Guest Philip,Warm greetings from FLC Grand Ha Long Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team

Dear Valued Guest Woochul,Warm greetings from FLC Grand Ha Long Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team

Dear Valued Guest Seohee, Thank you for having chosen FLC Ha Long for your holiday and taking your time to give us your feedback. Besides, we are also very sorry for unsatisfied experiences you had during your stay with us. We always strive to provide the best services to our guests, sometimes service is not qualified as we expected, so your feedback is so valuable for us to improve our hotel service; we already impart our team about your case and try to do better and better in the future.We would like to extend an invitation to you and your family to stay with us the next time your travel should bring you to Ha Long, we make sure it will be perfect as you expect always. We are looking forward to welcoming you back again. Yours sincerely, Hotel Management Team

Dear Valued Guest Philip, Warm greetings from FLC Grand Ha Long Hotel! Thank you for taking your time to share with us your experience of recent stay at our property. We do hope our hotel and professionalism of our employees create for you memorable experience. Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long. Kind regards, Hotel Management Team

Dear Valued Guest Philip, Warm greetings from FLC Grand Ha Long Hotel! Thank you for taking your time to share with us your experience of recent stay at our property. We do hope our hotel and professionalism of our employees create for you memorable experience. Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long. Kind regards, Hotel Management Team

Dear Valued Guest MIka, Warm greetings from FLC Grand Ha Long Hotel! Thank you for taking your time to share with us your experience of recent stay at our property. We do hope our hotel and professionalism of our employees create for you memorable experience. Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long. Kind regards, Hotel Management Team

Dear Valued Guest Van,Thank you for having chosen FLC Ha Long for your holiday and taking your time to give us your feedback.Besides, we are also very sorry for unsatisfied experiences you had during your stay with us.We always strive to provide the best services to our guests, sometimes service is not qualified as we expected, so your feedback is so valuable for us to improve our hotel service; we already impart our team about your case and try to do better and better in the future.We would like to extend an invitation to you and your family to stay with us the next time your travel should bring you to Ha Long, we make sure it will be perfect as you expect always.We are looking forward to welcoming you back again.Yours sincerely,Hotel Management Team

Dear Valued Guest May,Warm greetings from FLC Grand Ha Long Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team

Dear Valued Guest Henry, Warm greetings from FLC Grand Halong Hotel! Thank you for taking your time to share with us your experience of recent stay at our property. We do hope our hotel and professionalism of our employees create for you memorable experience. Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long. Kind regards,Hotel Management Team - Hotel Management Team

Dear Valued Guest Seth, Warm greetings from FLC Grand Halong Hotel! Thank you for taking your time to share with us your experience of recent stay at our property. We do hope our hotel and professionalism of our employees create for you memorable experience. Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long. Kind regards,Hotel Management Team - Hotel Management Team

Dear Valued Guest Donald,Warm greetings from FLC Grand Ha Long Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team

Dear Valued Guest Tyrone, Warm greetings from FLC Grand Halong Hotel! Thank you for taking your time to share with us your experience of recent stay at our property. We do hope our hotel and professionalism of our employees create for you memorable experience. Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long. Kind regards,Hotel Management Team - Hotel Management Team

Dear Valued Guest Tyrone, Warm greetings from FLC Grand Halong Hotel! Thank you for taking your time to share with us your experience of recent stay at our property. We do hope our hotel and professionalism of our employees create for you memorable experience. Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long. Kind regards,Hotel Management Team - Hotel Management Team

Dear Valued Guest Hee Seop, Warm greetings from FLC Grand Halong Hotel! Thank you for taking your time to share with us your experience of recent stay at our property. We do hope our hotel and professionalism of our employees create for you memorable experience. Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long. Kind regards,Hotel Management TeamHotel Management Team

Dear Valued Guest Shungo ,Thank you for having chosen FLC Ha Long for your holiday and taking your time to give us your feedback.We do hope our hotel and professionalism of our employees create for you memorable experience.Besides, all rooms in the hotel are equipped with slippers as standard. 2 pairs of slippers are set up in the bottom drawer of the wardrobe. However, we are also very sorry for unsatisfied experiences you had during your stay with us. We would like to extend an invitation to you and your family to stay with us the next time your travel should bring you to Ha Long, we make sure it will be perfect as you expect always.We are looking forward to welcoming you back again.Yours sincerely,Hotel Management Team

Dear Valued Guest Hideto, Warm greetings from FLC Grand Halong Hotel! Thank you for taking your time to share with us your experience of recent stay at our property. We do hope our hotel and professionalism of our employees create for you memorable experience. Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long. Kind regards,Hotel Management TeamHotel Management Team

Dear Valued Guest James, Warm greetings from FLC Grand Halong Hotel! Thank you for taking your time to share with us your experience of recent stay at our property. We do hope our hotel and professionalism of our employees create for you memorable experience. Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long. Kind regards,Hotel Management TeamHotel Management Team

Dear Valued Guest JIAN YU, Warm greetings from FLC Grand Halong Hotel! Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience. Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long. Kind regards,Hotel Management Team

Dear Valued Guest Jürgen,Warm greetings from FLC Grand Halong Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team

Dear Valued Guest Denis,Warm greetings from FLC Grand Halong Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team

Dear Valued Guest ChuWei,Warm greetings from FLC Grand Halong Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team

Dear Valued Guest Bok Yun,Warm greetings from FLC Grand Halong Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team

Dear Valued Guest YOON,Warm greetings from FLC Grand Halong Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team

Dear Valued Guest Takehiro,Warm greetings from FLC Grand Halong Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team

Kính gửi Quý khách Quoc Tuan,Cảm ơn Quý khách đã tin tưởng lựa chọn FLC Hạ Long cho kỳ nghỉ của gia đình và dành thời gian đánh giá về dịch vụ của khách sạn.Hi vọng có thể được đón tiếp Quý khách quay lại Hạ Long trong thời gian sớm nhất.Trân trọng,Ban Quản lý Khách sạn

Dear Valued Guest JaeJong,Warm greetings from FLC Grand Halong Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team

Dear Valued Guest Taekjoong,Warm greetings from FLC Grand Halong Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team

Dear Valued Guest Ryan,Warm greetings from FLC Grand Halong Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team

Kính gửi Quý khách Ngoc,Cảm ơn Quý khách đã tin tưởng lựa chọn FLC Hạ Long cho kỳ nghỉ của gia đình và dành thời gian đánh giá về dịch vụ của khách sạn.Hi vọng có thể được đón tiếp Quý khách quay lại Hạ Long trong thời gian sớm nhất.Trân trọng,Ban Quản lý Khách sạn

Dear Valued Guest Jenifer,Warm greetings from FLC Grand Halong Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team

Dear Valued Guest,Thank you for having chosen FLC Ha Long for your holiday and taking your time to give us your feedback.Besides, we are also very sorry for unsatisfied experiences you had during your stay with us.We always strive to provide the best services to our guests, sometimes service is not qualified as we expected, so your feedback is so valuable for us to improve our hotel service; we already impart our team about your case and try to do better and better in the future.We would like to extend an invitation to you and your family to stay with us the next time your travel should bring you to Ha Long, we make sure it will be perfect as you expect always.We are looking forward to welcoming you back again.Yours sincerely,Hotel Management Team

Dear Valued Guest Yang Myung,Warm greetings from FLC Grand Halong Hotel!Thank you for taking your time to share with us your experience of recent stay at our property.We do hope our hotel and professionalism of our employees create for you memorable experience.Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.Kind regards,Hotel Management Team

Dear Valued Guest, Warm greetings from FLC Halong Bay Golf Club & Luxury Resort! Thank you so much for taking your time to share with us your experience of recent stay at our property. Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Halong Bay Golf Club & Luxury Resort. Kind regards

Dear Valued Guest Van,Thank you for having chosen FLC Ha Long for your holiday and taking your time to give us your feedback.Besides, we are also very sorry for unsatisfied experiences you had during your stay with us.We always strive to provide the best services to our guests, sometimes service is not qualified as we expected, so your feedback is so valuable for us to improve our hotel service; we already impart our team about your case and try to do better and better in the future.We would like to extend an invitation to you and your family to stay with us the next time your travel should bring you to Ha Long, we make sure it will be perfect as you expect always.We are looking forward to welcoming you back again.Yours sincerely,Hotel Management Team

Dear Valued Guest,Thank you for your great feedback.We look forward to seeing you again!Sincerely,Hotel Management Team

Dear Valued Guest, Warm greetings from FLC Halong Bay Golf Club & Luxury Resort! Thank you so much for taking your time to share with us your experience of recent stay at our property. We are glad that our hotel and professionalism of our employees create for you memorable experience. Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Halong Bay Golf Club & Luxury Resort. Kind regards

Dear Valued Guest,Thank you for your great feedback.We look forward to seeing you again!Sincerely,Hotel Management Team

Dear Valued Guest,Thank you for your great feedback.We look forward to seeing you again!Sincerely,Hotel Management Team