Khách sạn Hamel

"Room comfortable"

"Dated facility. Staff, etc was fine just old carpet etc. "

"Breakfast menu was good with a variety to please everyone "

"The room and breakfast was good, but we specifically picked this hotel because of the indoor pool. The pool was closed. So disappointing."

"The hotel did not feel as safe as other places we have stayed in Alton. People loitering around the front desk when we arrived. "

"The staff was courteous. The rooms need updating. They are clean but not in the best shape with old carpet and art work. We had a very short stay due to other commitments. Never could get the WiFi to work even after asking for help."

"The room wasn’t clean, the pillows had hair all over, the chair in the room had tape over a holes it had, and the toilet was dirty. The microwave and mini fridge were dirty, had possibly mold or rust on the fridge. It was super noisy the whole time, paper thin walls and door. At 4am there were people talking loudly in the hall and could hear everything they were saying. Was looking forward to the hotel breakfast, but it was cold and the food selection was awful. "

"We know Room wasn’t cleaned properly because we found a key card on the floor. "

"Room was odd but was clean. Front desk person was helpful and I liked the water and snacks they had easily available. Breakfast concept downstairs was nice although the scrambled eggs were the powdered kind and the bacon was not edible. Fruit and cereal and juices were nice. There was a long line for waffles. "

"Parking was easy. It was messy but right now they are going through major renovation. Pool was open and warm so that was nice. And extremely convenient there’s a restaurant attached, they delivered our food to our room. "

"The room was clean and the staff was great!"

"Ok"

"Staff were wonderful as we booked the room on the way there while on the road. Rooms were comfortable and had great views of the Arch. The pool and delicious breakfast were so nice and just an added bonus."

"The staff was very nice and well appreciated at thr front deak."

"Very friendly staff, comfortable room and convenient location "

"The room was clean. The staff at the front desk along with the morning kitchen breakfast staff were very nice and helpful. "

"Yes it was great"

"Great stay"