Kính gửi Ms Hà, Cảm ơn chị đã để lại đánh giá về dịch vụ của khách sạn Golden Lotus Luxury. Điều này sẽ rất hữu ích để giúp khách sạn cải thiện dịch vụ và chất lượng các món ăn cũng như phong cách phục vụ của nhân viên. Những vấn đề chị nêu ra chắc chắn bên em sẽ quan tâm và nhắc nhở, răn đe nhân viên để cải thiện dịch vụ ngày càng tốt hơn, chuyên nghiệp hơn. Hy vọng rằng trong thời gian tới sẽ lại được đón tiếp chị tại khách sạn bên em. Trân trọng cảm ơn!

Thank you for your feedback. We sincerely apologize for the negative experience you had during check-out. Your comment about the desk staff's behavior is concerning, and we will address this issue immediately with our team to ensure it does not happen again.Regarding the lack of assistance from the bellboy, we reviewed the hotel's CCTV footage, which shows our bell staff bringing all your luggage down, including one suitcase, one carry-on, and one hanger bag.We're glad to hear that you found the restaurant staff friendly and enjoyed the egg dishes. We appreciate your feedback on the pho and will take it into consideration.It's great to know that you found our location convenient and enjoyed the cleanliness of your room. We apologize for the view from your room and any inconvenience caused by the bed arrangement. We will make a note of your preferences for future visits.Thank you for staying with us, and we hope to provide you with a much better experience on your next visit.

Thank you for your feedback. We're glad to hear that you found our staff service was good. We apologize for the inconvenience caused by the bathtub in the bathroom. Ensuring that our facilities are well-maintained is a priority, and we will address this issue promptly to improve the experience for our guests. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

Thank you for sharing your feedback with us. We're delighted to hear that you found our pool area clean and well-maintained, providing a refreshing escape from the heat. It's wonderful to know that you enjoyed our breakfast optionsRegarding your concern about the buffet food, we sincerely apologize for any inconvenience caused. Rest assured, we take hygiene very seriously, and we will address this issue immediately to ensure that all food items are properly covered and maintained.We appreciate your understanding regarding the room amenities. While we strive to provide a comfortable experience for all our guests, we understand that there may be minor inconveniences. We'll look into the shower situation to see how we can improve.Regarding our check-in policy, we understand that flexibility is important to our guests, and we apologize if our policy caused any inconvenience. We'll certainly review our procedures to see if there are ways we can better accommodate our guests' needs in this regard.We're thrilled that you enjoyed our central location, with easy access to popular attractions, dining options, and shopping areas. We hope you had a fantastic time exploring the area.Thank you once again for your valuable feedback. We appreciate your patronage and hope to welcome you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

Thank you for your positive feedback! We're thrilled to hear you enjoyed our convenient location and the plethora of dining options nearby. It's wonderful to know that you found the area safe and enjoyed exploring the attractions within walking distance. We hope to welcome you back soon for another enjoyable stay

Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us at the hotel. Providing a central location, comfortable rooms, and friendly service are our top priorities, and we're thrilled to know that we met your expectations. We appreciate your rating and hope to welcome you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

It's fantastic to hear that you keep choosing to stay with us for your trips! We're honored to have your loyalty. Thank you for trusting us with your accommodations, and we'll do our best to ensure you have another enjoyable stay. If there's anything special you need during your visit, please don't hesitate to let us know. We're looking forward to making your stay memorable once again!

Lamentamos mucho escuchar que tu estancia en nuestro hotel no cumplió con tus expectativas. Nos tomamos muy en serio los comentarios de nuestros huéspedes y agradecemos que nos hayas proporcionado tu opinión detallada.Respecto a los problemas que mencionas, nos disculpamos sinceramente por cualquier inconveniente causado por la insonorización deficiente de las habitaciones, los problemas con el baño y la falta de reposición de algunos elementos durante el desayuno. También lamentamos el malentendido inicial con respecto a la habitación asignada.Tomamos nota de tus comentarios y los trasladaremos a nuestro equipo de gestión para abordar estas cuestiones y mejorar nuestros servicios. Esperamos que nos des la oportunidad de compensarte en futuras estancias y de demostrarte que podemos hacerlo mucho mejor. Si deseas discutir tus preocupaciones en más detalle o si hay algo más en lo que podamos ayudarte, no dudes en contactarnos directamente.

We're thrilled that you found it to be a quiet and serene space for your workouts and relaxation. Providing a peaceful environment is important to us, and we're delighted to hear that you enjoyed it.

Thank you so much for taking the time to leave such a wonderful review and for awarding us with a high score for our hotel service. We are thrilled to hear that your experience with us was a positive one.Our team is dedicated to providing exceptional service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Your feedback is invaluable to us and serves as a source of motivation for our staff.We look forward to welcoming you back to Golden Lotus Luxury Hotel in the future. If there's anything specific that stood out during your stay, or if you have any suggestions for improvement, please feel free to share them with us. We are always striving to enhance our guests' experiences.

We're delighted to hear that you had a very nice stay with us! Our team strives to provide the best possible experience for our guests, and it's wonderful to know that you enjoyed your time here. If there's anything specific that made your stay memorable or if there's anything we can do to improve for your next visit, please let us know. We can't wait to welcome you back for another enjoyable stay!

Nous vous remercions d'avoir partagé votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez passé un séjour agréable et que vous avez apprécié l'emplacement de notre hôtel. Cependant, nous sommes désolés d'apprendre que les chambres côté rue étaient bruyantes et que vous n'avez pas été informé des travaux en cours sur la piscine et le rooftop. Nous nous excusons sincèrement pour tout inconvénient que cela a pu causer à votre séjour. Votre retour d'information est précieux pour nous et nous permettra de prendre des mesures pour améliorer notre communication et garantir une expérience plus agréable pour nos clients à l'avenir. Nous espérons avoir l'occasion de vous accueillir à nouveau dans notre hôtel et de vous offrir une expérience plus satisfaisante. Si vous avez d'autres préoccupations ou commentaires, n'hésitez pas à nous contacter directement.

We're delighted to hear that you had a very nice stay with us! Our team strives to provide the best possible experience for our guests, and it's wonderful to know that you enjoyed your time here. If there's anything specific that made your stay memorable or if there's anything we can do to improve for your next visit, please let us know. We can't wait to welcome you back for another enjoyable stay!

Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay at our hotel in the old quarter and that you found the breakfast spread to be really good. Your feedback is valuable to us, and we're committed to providing a fantastic experience for our guests. We look forward to welcoming you back for another wonderful stay in the future!

Dear Mr Wotif, Thank you so much for giving a good review of our hotel services. We are also happy that you were satisfied with our hotel. It must be a great encouragement to all staff. Looking forward to seeing you again in the near future. Best wishes!

Thank you for your stay with us. We are appreciated if you have any suggestions for service improvement!

Dear Mr. Jeong Gwon,Thank you for your staying with us! It’s important to us that our customers are satisfied and we would like the opportunity to resolve the issue immediately. We appreciated when you indicated the specific reason for your dissatisfaction during your stay!

Thank you so much for giving a good review of our hotel services. We are also happy that you were satisfied with our hotel. It must be a great encouragement to all staff. Looking forward to seeing you again in the near future. Best wishes!

Dear Ms Nina,Thank you so much for giving good review on our hotel services. We are also happy that you were sastisfied with our hotel. It must be a great encouragement to all staffs.Looking forward to seeing you again in the near future. Best wishes!

Dear Ms Tyler Thang, Firstly thank you so much for your staying at our hotel and letting a review on our hotel services. I did hope you are happy during staying with us and want to have more details on what our hotel need to imporve to serve customers better. Next time, I hope to have better score from you if we have chance to welcome you again in the near future!

Dear Mr JC, Thank you so much for staying at our hotel Golden Lotus Luxury and spending time to give us a good commendation on our services. Your comment is an great encouragement to all staffs for giving more and more professional service. We look forward to seeing you again in the near future!

Dear Mr David Phillips, Firstly thank you so much for staying at Golden Lotus Luxury hotel. We are also very happy to have your good comment on our hotel services that show your satisfaction. We do hope to welcome you again in the near future. Many thanks and best regards!

Cher Monsieur / Madame, Merci beaucoup de rester à notre hôtel et de laisser de bons commentaires avec un score élevé sur nos services. Votre satisfaction est notre bonheur et le grand encouragement de le maintenir pour tous les invités précieux. Nous sommes impatients de vous revoir dans un proche avenir. Meilleurs vœux!

親愛なるマサオ氏、 ゴールデンロータスラグジュアリーホテルのホテルサービスで良い評価と高得点を提供することで、お客様が素晴らしい時間を過ごしたことを知っています。 大変感謝しております。 近い将来、再びお迎えする機会がありますように。 ご多幸を祈る！

Dear Mr Ken, Thank you so much for staying at our hotel and leaving a good comment with the highest score on our services. We are very happy with your satisfaction and feel encouraged to boost the services better and better. Hope to have your return more in the near future. Best regards!

Dear Sir/Madam, Thank you so much for leaving a comment on our hotel services. We really want to have your details of what we were not at good service so we will try to fix and improve the services better and better. Look forward to seeing you again in the near future. Best wishes!

Dear Mr Ken, On behalf of Golden Lotus Luxury hotel, we are very happy to have your review that showed your satisfaction with our services. It must be a great encouragement for us to bring as good services as possible to all guests. Look forward to having your return in the near future. Many thanks and best regards!

Dear Ms Caroline, You know we are so happy and apprecited your review with best score. On behalf of our hotel, we would like to convey our gratitude on your stay in Aug19 and leaving a good ideas on our hotel services. It must be a great encouragement for us to boost our service better and better. We do hope to see you again in the near future. Best wishes!

Dear Sir/Madam, Thank you so much for your staying at Golden Lotus Luxury hotel and leaving a good comment on our services. Your satisfaction is our happiness and great encouragement. Look forward to seeing you again in the near future. Best wishes!

Dear Sir/Madam, Thank you so much for staying at Golden Lotus Luxury hotel and leaving a good comment on our services. All staffs are happy with your satisfaction which is also a great encouragement to boost the services better and better. We really look forward to seeing you again in the near future. Best wishes!

Dear Sir/Madam, Thank you so much for your review. Your satisfaction is our happiness and great encouragement to boost our services better and better. We really look forward to seeing you again in the near future. Best wishes!

Dear Mr Tan, Thank you so much for your review. Your satisfaction is our happiness and great encouragement. Look forward to seeing you again in the near future. Best wishes!

Dear Sir/Madam, We cannot hesitate to say thanks to you because of a good review and the highest score on our hotel services. We are also happy with it and feel encouraged to boost the services better and better. Look forward to seeing you again in the near future. Many thanks and best regards!

Dear Mr Fi, Firstly thank you so much for staying at Golden Lotus Luxury hotel and leaving a contributing review on our hotel services. We really concern on an issue you mentioned and already checked with our Housekeeping in order to avoid any missing duty to make up guest's room clean everyday. We are so sorry if you have any uncomfort during stay with us. We will fix it all in order to bring as professional services as possible. Hope to see you again in the near future. Best wishes!

Dear Mr Moo Keun, Thank you so much for your review. We will focus on issues you mentioned in order to boost the services better and better. Look forward to seeing you again in the near future. Best wishes!

Dear Sir/Madam, Firstly thank you so much for staying at Golden Lotus Luxury hotel and leaving a comment on our hotel services. Your satisfaction is our happiness and encouragement. We really concern on issue you mention so we will work with HK department to check with the shower and make it clean always. Look forward to seeing you again in the near future. Many thanks and best regards!

Dear Sir/Madam, Thank you so much for spending time to prize our hotel service with highest score. Your satisfaction is our happiness and core aim always. Look forward to seeing you again in the near future. Many thanks and best regards!

Dear Mrs Charlotte, On behalf of Golden Lotus Luxury hotel, we would like to convey a gratitude to your good review on our services. All staffs are happy with it and look forward to having chances to welcome and serve you in the near future. Bringing satisfied stay to all guests is always our core aim. Many thanks and best regards!

Dear Sir/Madam, Thank you so much for your review and high score on our hotel services. We are very happy to have your satisfaction during staying at Golden Lotus Luxury hotel. We did want to give all guests the services and facilities as best as possible. Sometime, we can not avoid some unexpected issues so we hope to have your sympathy as we will try to fix it timely. Look forward to seeing you again in the near future. Many thanks and best regards!

Dear Sir/Madam, On behalf of our hotel, we would like to convery our gratitude to you for the review you left. We highly appreciate it in order to fix some problems you mentioned and bring the most professional service as we can. Look forward to seeing you again in the near future. Many thanks and best regards!

Dear Sir/Madam, Thank you so much for your good score on our hotel services. We appreciate your idea and do hope you had a comfortable stay at Golden Lotus Luxury hotel. All staffs of hotel look forward to seeing you again in the near future. Best wishes!

Dear Mr Hsu, I would like to answer your review as follows: - Our Deluxe room you booked still have window. - For the request to change the room: In fact, we have no any request that you need to change the room. However, i will check with our receptionist again to make sure there was any issue caused to you. I just want to say thank you for your review that will help us improve our services better and better. Many thanks and best regards!

Dear Ms Isabella, Thank you so much for your review. We are very happy with your satisfaction during staying with us. Look forward to seeing you again in the near future. Best regards!

Dear Ms Saoum Lieng, Thank you so much for leaving a good review and the highest score on our hotel services. We are very happy with it and look forward to seeing you again in the near future. Best wishes!

We need to have respond as soon as possible. Many thanks!

Dear Sir/Madam, Thank you so much for your score. We do hope you were satisfied with our hotel services. Best regards!

Dear Sir/Madam, Thank you so much for staying at Golden Lotus hotel and leaving a good comment and highest score for our services. It is a precious encouragement for all hotel staffs to keep the professionalism. We look forward to seeing you again in the near future. Best wishes!

Dear Mr Dao Chu, Thank you so much for your review. We will consider your comments to boost the services better. Best regards!

Dear Sir/Madam. Many thanks for your good score on our hotel services. We highly appreciate it and look forward to seeing you again in the near future. Best regards!