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Ramada East Hartford

2.5 star property

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Photo gallery for Ramada East Hartford

Business Room, 1 King Bed, Accessible
Pool
Room, 2 Double Beds
Interior entrance
Room

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Washer/dryer
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 445 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed, Accessible

Business Room, 1 King Bed, Accessible

Business Room, 1 King Bed, Accessible

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Washer/dryer
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • 445 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
363 Robers Street, East Hartford, CT, 06108

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Nolita

Things to do

  • Basketball
  • Bowling alley
  • Mini golf
  • Nightclub
  • Shopping
  • Tennis

Family friendly

  • Bowling alley
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • Lift

More

  • 5 floors
  • Built in 1975
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Payment types at the property

Important information

Property is also known as

East Hartford Ramada
Hartford Hotel Conference Center
Ramada Hotel East Hartford
Ramada East Hartford Hotel East Hartford
Ramada East Hartford Hotel
Ramada East Hartford Hotel
Hartford Hotel Conference Center
Ramada East Hartford East Hartford
Ramada East Hartford Hotel East Hartford

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Ramada East Hartford Reviews

Reviews

5.4
Rating 10 - Excellent. 39 out of 489 reviews
Rating 8 - Good. 86 out of 489 reviews
Rating 6 - Okay. 134 out of 489 reviews
Rating 4 - Poor. 109 out of 489 reviews
Rating 2 - Terrible. 121 out of 489 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

3.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Heath

Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived at the property, I was greeted by a sign on the door which said, "This property in unfit for human habitation and has been condemned. Hotel is closed!" There was a phone number I called but never received a call back. I prepaid on Expedia and these people took my money and ran.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The unique thing about this hotel is that it’s been closed since Feb. 4, 2019. I was booked by Expedia weeks before its closure and did not receive any prior notification about the situation from both parties so I was standing right in front of this hotel like an idiot hoping for someone to open the door for me to no avail. What a terrible experience!!
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
We had to end up evacuating and leaving because of a broken water pipe. We did not receive our towels wash clothes as we ask and our room was not clean Sunday afternoon beds was still unmade when we got back. Your receptionist was not people friendly.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unclean, smelled of marijuana, broken wall, torn curtains, no breakfast as advertised. Understaffed. Unprofessional. Elevator got stuck.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
I did not like how there was no microwave or fridges in the rooms and their was no towels in my room.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like anything and left early. The room had peeling wallpaper with mold in bathroom, TV didn't work as well as phone. We asked about the issues but front desk person was clueless. They also charged me for room that was booked and paid for using Expedia. They then said they were going to refund me money but instead charged my card another 52$ saying we were smoking in room which was incorrect as we smoked outside building or in our car. This hotel is absolute JOKE! Do not stay here go anywhere else or be prepared to be ripped off. I'm now disputing these charges on CC.
Stayed 1 night in Jan 2019

8/10 Good

Aracelis

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Right for the price

Workers were excellent, friendly and attentive. However, the hotel physical conditions were not the best. The price was fair and in a good area, closed to the venue (CT Convention Center).
Stayed 2 nights in Jan 2019

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Worst ever, I already called and complained, I recomend removing property, its in such bad disrepair.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a SAFE PLACE to STAY!

The entire parking lot when arriving was completely dark. Lots of trash and broken glass littered the parking lot and around the building. Made me feel unsafe to park and walk into the hotel. The hallways smell of smoke and weed. There are a lot of "weekly stay guests". Checked out room, then checked out of this hotel. Beware! not the safest place to stay while in East Hartford. Read the previous reviews, they are all correct! Wish I believed what was written by others, would have saved myself, finding out the hard way. Drive on by this Hotel!
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, carpet was wet around a/c mold on the baseboard. Rusty bracket holding a/c. Phone didnt work. Front desk hung up on me because i didnt want to wait even longer for the maintenance guy. Finally gave me another room that also had a wet floor. Then the next one had people in it. Unbelievable!
Stayed 4 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Terrible

Hallways smelled like cigarettes and marijuana - we were on a non smoking floor. The bathroom had black mold all over, and window sill above the air conditioning unit had black mold. I left there coughing and my husband and son are now sick. SPEND A FEW MORE BUCKS AND GO SOMEWHERE DECENT.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

2/10 Terrible

Ben

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience of my life. Spiders on the wall, filthy towels, broken television, phone, and no alarm clock. Carpet smelled like piss, room smelled like a frat house, freezing cold room, no continental breakfast or coffee. Dangerous atmosphere with loud neighbors. Horrible experience. The property should be condemned. Spoke to front desk, and they shrugged their shoulders.
Stayed 1 night in Dec 2018

2/10 Terrible

Rolando, USA

Disliked: Cleanliness, property conditions & facilities
Believe the reviews on this one! I have never stayed in a hotel this bad, dirty and fealty. Everything was wrong about it, carpets, bed, tv, even the SMOKE DETECTOR was broken that to my knowledge it is ilegal. For real, I’m attaching pictures. Place smelled funky all over the way. The worst part?? The bathroom, it was a mess. It didn’t have the correct ventilation so it was covered in mold. After showering all the water condensated because of the bad designand it was raining mold all over!! Ridiculous, the complete bathroom was wet, toilet, floor, towels, everything! It was a disgusting mess looking at drops of mold falling over my friends and me. So unhealthy. It is a cheap hotel but even with that, I won’t recommend it at all. Sometimes the reviews are exaggerated but look at all other people reviews and believe every single word. The manager/owner doesn’t care at all, they are just waiting this hotel to destroy itself, no maintenance at all anywhere,
Stayed 1 night in Dec 2018

6/10 Okay

Anthony

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Comfy

The stay was comfortable. The facilities appear to be dated. But overall the stay was satisfactory.
Stayed 1 night in Nov 2018

4/10 Poor

Traveler, Kokomo, us

Disliked: Staff & service, property conditions & facilities
Very disappointed. Old hotel that billed itself as being much nicer than it is. The room was clean, but everything from the elevator to the towels were very worn. Also, even though hotel was basically empty, when I tried to check in at 2:30 they wouldn't let me without me paying them an extra $30. Said I had to wait 30 minutes. The girl at the counter even said, "our manager has told us he doesn't care if it's 5 minutes before 3, charge them $30." I have never had that happen in my life. I would never stay here again under any condition.
Stayed 1 night in Nov 2018

2/10 Terrible

Jibreel

The hotel didn’t have any remotes to tv, blankets on beds and the walls had stains. There was no phone and inadequate HVAC. The worst night I’ve ever spent in a hotel. Worst part was the night attendance refusing to help with blankets stating the staff was not there. Also the night attendant argued and hung up on the hotels.com representative. This all resulted in a refund and a credit, but this hotel should not be offered at hotels.com.
Stayed 1 night in Nov 2018

6/10 Okay

Cathy, Lebanon, NH

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The corridors were freezing cold and so was the bathroom. It was hard to adjust the temperature of the room - it was either too cold or too hot. The drapes were hard to open and closed and the sheers and shower curtain were torn. Clearly this hotel has seen better days. But the non-smoking room was truly smoke free and it was quiet.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Window broken No heat -also broken Vending machines out if order Elevator inspection expired
Stayed 1 night in Nov 2018

2/10 Terrible

Phylicia, East Hartford CT

Disliked: Property conditions & facilities
Upon checking in we had to check into 4 different rooms due to cleanliness and room temperature being freezing. The vending machines didn’t work and the appearance of the hotel period was not pleasing at all. We spent about 45 minutes total checking in. Went through 4 different room. No extra blankets due to the staff not having the key and only the manager who was not answering or available on site. We are extremely unsatisfied.
Stayed 1 night in Nov 2018