Khách sạn Heptonstall

"Staff very helpful"

"Staff were fantastic and very accommodating. Great food and reasonably priced. Would definitely book again."

"Breakfast was terrible both days bacon and sausages overcooked and poor quality eggs were bland tasteless and watery mushrooms tasteless and limp Beans lukewarm Coffee adequate it was a bad experience not recommended staff were also sullen and did not react well when asked for refills"

"The staff is fantastic. So attentive and friendly, they made my stay superb. "

"Room had no bedside lamp. Otherwise it was good enough"

"Convenient, friendly staff, comfortable bed"

"Plenty of parking "

"The breakfast food was spot on Fresh tomatoes ,fresh mushrooms, Eggs cooked just as i asked soft yoke, a perfect selection of sundries, The evening meal, was excellent, with a very varied menu to suit all tastes, The Irish coffee i asked for was very bitter, so much so i actually could not taste the whiskey. Another major downside was the tedious matter of having to que up at the bar to order food, , Table service ordering has been stopped, I found this bizarre for a hotel to adopt this...

"I recently stayed at the Mercure Manchester Norton Grange Hotel & Spa for one night (11–12 April) and had a really enjoyable experience overall. The room was clean, comfortable, and nicely presented, making for a relaxing stay. One small downside was the bathroom — the sink doesn’t have a mixer tap, so the water runs very hot, which was a bit inconvenient. Although I didn’t have breakfast during my stay, the highlight for me was definitely the spa. The facilities were excellent, and I easily...

"Nice place, very clean with friendly and helpful staff."

"Great stay as always "

"I was in a standard room. Felt safe, slept well. Modern bathroom, very good shower. Surprised no mini fridge - staff confirmed standard rooms do not have fridges. Air Con wasn’t working. Breakfast was plentiful, good selection of hot and cold, though quality is standard, not luxurious . Staff at reception and in breakfast room were excellent. Nothing too much trouble. "

"I booked the Royal Toby as a solo traveller. I was made so welcome by the reception staff. I was immediately put at ease. Nothing was too much trouble. My room was spacious and airy. Consisting of a double bed and a big single bed. Facilities were excellent with tea making facilities. And all amenities you would expect. The room was veryclean. Corridors and communal areas were also of a high standard. I had arranged to go out so did not use bar facilities or restaurant. But if the smell was...

"Always a pleasure staying here "

"Avery good stay facilities are excellent "

"The room i had booked wss not ready at the dtated 3pm. We were in hurry so said we would take a different one. The check-in was otherwise easy. Our room was modern with a king size bed, a small seating area, a fridge ironing board and tea tray. The bathroom had a big shower and was pristine. "

"Lovely room ,excellent breakfast and service "