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"The service was impeccable. Every single person went out of their way to give us whatever we want. The hotel is beautifully decorated for Christmas and we enjoyed every minute of our stay."

"Location of the hotel was ideal with many independent cafes and restaurants close by. Also impressed with the eco bath products. "

"36 F American solo traveler first time in Hong Kong for 5 days. I loved it! To start, I was planning on having them hold my luggage from 6am to check in time , but they accommodated my early arrival without an extra free which was kind and certainly not required. It was really great to immediately check in. Cleanliness - don’t expect pristine but it’s also not trashy or dirty. It’s budget but good budget. The housekeeper was also very kind and lovey every day I say her. Location - about 7 min walk to the train station, no hills. And there is an ATM, 7/11(to reload your octopus card with cash), and a coffee shop /laundromat (super helpful and cute) literally across the street. It’s perfect. I only packed a carry on and had no issue doing laundry. Also on a cool, but sad street if you care about animals because there are a lot of shark fins. But a historic road for the region. Breakfast starts at 630am (not 4am like their sign says. And the Starbucks isn’t open very early by American standards, but there are a few options, including a McDonald’s a few mins away. I was pleasantly surprised to see someone greeting us at the main entry/ground level every day. Made me feel a little safer that no randos will walk in without being noticed. Lastly the bed is laughably hard lol but I know rock hard beds are common in some countries and honestly, it didn’t keep me up. Would definitely stay again. "

"My room is small."

"This hotel is an absolute must It’s a true 5 star hotel and it’s position is close to everything "

"Everyone was wonderful and very helpful. The hotel was in a great location. The rooms were very clean and quiet."

"*****"

"Everything looks fine."

"Really enjoyed the wonderful view from our room. Loved your happy hour on the 23rd floor. Great view and attentive staff. It was my birthday and the waitress took a polaroid picture and enclosed it a nice card wishing me a personalized happy birthday. She also brought over a lovely dessert. It made my birthday in Hong Kong very special. Nice room and was kept very clean by your great staff. We asked for ice which promptly arrived at our room. "