Trên bãi biển, ghế dài tắm nắng, dù trên bãi biển

Nhận xét về Hilton Hua Hin Resort & Spa

5 out of 5
Hilton Hua Hin Resort & Spa
33 Naresdamri Road, Hua Hin, Prachuap Khiri Khan

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 496/1003 nhận xét" "
Đánh giá 8 - Tốt. 357/1003 nhận xét" "
Đánh giá 6 - Được. 96/1003 nhận xét" "
Đánh giá 4 - Kém. 28/1003 nhận xét" "
Đánh giá 2 - Tồi. 26/1003 nhận xét" "

8,8/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

8,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

ERIC, LISSIEU

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hôtel très bien placé, staff adorable et attentionné, bons restaurants, belle et grande piscine, plage propre, superbe chambre avec magnifique vue mer ... c'était parfait !
Lưu trú 8 đêm vào Tháng 5, 2024
Hilton Hua Hin Resort & Spa trả lời vào 14/05/2024
Dear ERIC,Thank you for choosing to stay at Hilton Hua Hin Resort & Spa and for taking the time to leave us a 5-star review.We are thrilled to know that you enjoyed every aspect of your stay, and we appreciate you sharing your impressions of your stay that met your expectations.It was lovely having you with us, and we look forward to welcoming you back for another memorable stay.Warmest regards,The Management and team.Hilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Daniel Patrick

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
convenient location and always great service
Lưu trú 1 đêm vào Tháng 5, 2024
Hilton Hua Hin Resort & Spa trả lời vào 07/05/2024
Dear Daniel Patrick,Thank you so much for your review and a 5-star rating for Hilton Hua Hin Resort & Spa on Expedia!We are thrilled and really glad to hear that you had a great time here at our resort and you enjoyed our different facilities.Rest assured, your feedback will be passed along to the team and we will maintain the high standard of service in the hope that we will have a chance to welcome you back at Hilton Hua Hin Resort & Spa as our valued guest soon in the future.We all looking forward to your next visit.Sincerely,The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

sharon

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is the perfect resort hotel for a total relaxing holiday
Lưu trú 2 đêm vào Tháng 2, 2024
Hilton Hua Hin Resort & Spa trả lời vào 30/04/2024
Dear sharon,It was a great pleasure to read your kind comments and we would like to sincerely thank you for taking the time to let us know your feedback regarding your recent stay with us. We are thrilled to hear that you had a great time here at our resort and enjoyed our different facilities. Please rest assured, that we will share your kind comments with the team to serve as an inspiration for all of us to continue perfectly serving our guests as we possibly can and we do hope that you will have the opportunity to come back and stay with us again soon in the future.Wishing you a pleasant day!The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

James

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location nice pool beach everything’s good. I’ll be back.
Lưu trú 3 đêm vào Tháng 4, 2024
Hilton Hua Hin Resort & Spa trả lời vào 18/04/2024
Dear James,Thank you so much for your review & 5-star rating for Hilton Hua Hin Resort & Spa. We truly appreciate your feedback and are glad to hear that you had a great time here at our resort. Rest assured, your feedback will be passed along to the team and we will maintain a high standard of service in the hope that we will have a chance to welcome you soon in the future.Warmest regards,The Management and team.Hilton Hua Hin Resort & Spa

8/10 - Tốt

Carolina

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
I like the lay out of the swimming pool and easy access into the ocean
Lưu trú 4 đêm vào Tháng 3, 2024
Hilton Hua Hin Resort & Spa trả lời vào 02/04/2024
Dear Carolina,Thank you so much for taking the time to let us know about your experience at Hilton Hua Hin Resort & Spa. We were delighted to hear that you had an enjoyable time at our resort. Please know that your feedback is extremely valuable to us. It was a pleasure to have you as our guest and we hope that you will give us a chance to serve you again in the future.We all looking forward to your next visit.Sincerely,The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Terry Kenneth

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Just love the place, perfect
Lưu trú 14 đêm vào Tháng 3, 2024
Hilton Hua Hin Resort & Spa trả lời vào 02/04/2024
Dear Terry Kenneth,Thank you for choosing to stay at Hilton Hua Hin Resort & Spa and for taking the time to leave us a 5 star review.We are thrilled to know that you enjoyed every aspect of your stay, and we appreciate you sharing your impressions of your stay that met your expectations.It was lovely having you with us, and we look forward to welcoming you back for another memorable stay.Warmest regards,The Management and team.Hilton Hua Hin Resort & Spa

4/10 - Kém

Surinder

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Needs renovation. Bad drainage smell in room and certain old parts of the hotel. Food rationed during breakfast. Very slow to replace food.
Lưu trú 14 đêm vào Tháng 3, 2024
Hilton Hua Hin Resort & Spa trả lời vào 02/04/2024
Dear Surinder,Warm greetings from Hilton Hua Hin Resort & Spa!First and foremost, Thank you for choosing Hilton Hua Hin for your recent stay. Your feedback is our utmost importance to us as we continually strive to ensure guest satisfaction.We're sorry to hear about the incident that occurred with you during the stay. It's not the level of service we aim for, and we apologize for any inconvenience.We take your feedback seriously and we will work with our team to prevent this from happening again. Your satisfaction is important to us, and we hope to provide you with a better stay experience in the future.We all looking forward to welcoming you again.Kind regards,The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Richard, Holland

Thích: Tiện nghi, dịch vụ
Nice, great location
Lưu trú 5 đêm vào Tháng 3, 2024
Hilton Hua Hin Resort & Spa trả lời vào 13/03/2024
Dear Richard,Thank you so much for your review and a 5-star rating for Hilton Hua Hin Resort & Spa on Google!We are thrilled and really glad to hear that you had a great time here at our resort and you enjoyed our different facilities.Rest assured, your feedback will be passed along to the team and we will maintain the high standard of service in the hope that we will have a chance to welcome you back at Hilton Hua Hin Resort & Spa as our valued guest soon in the future.We all looking forward to your next visit.Sincerely,The Management and teamHilton Hua Hin Resort & Spa

8/10 - Tốt

Jeffrey

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice Hotel but the rooms are a bit out dated. Other then that staff is very friendly and perfect location. Pool area is big and nice. Beach is a bit rocky but beautiful
Lưu trú 5 đêm vào Tháng 2, 2024
Hilton Hua Hin Resort & Spa trả lời vào 07/03/2024
Dear Jeffrey,Thank you so much for taking the time to tell us about your experience at Hilton Hua Hin Resort & Spa. We were delighted to hear that you had an enjoyable time at our resort. Please know that your feedback is extremely valuable to us. It was a pleasure to have you as our guest and we hope that you will give us a chance to serve you again in the future.We all looking forward to your next visit.Sincerely,The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Andreas, Urtenen- Schönbühl

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wunderbar. Super Lage direkt am Meer. Schöne Pool Anlage.
Lưu trú 1 đêm vào Tháng 2, 2024
Hilton Hua Hin Resort & Spa trả lời vào 27/02/2024
Dear Andreas,Thank you so much for your review & 5 star rating for Hilton Hua Hin Resort & Spa. We truly appreciate for your feedback and glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the team and we will remain the high standard of service in the hope that we will have a chance to welcome you in the near future.Warmest regards,The Management and team.Hilton Hua Hin Resort & Spa

4/10 - Kém

jacqueline

Không thích: Nhân viên & dịch vụ
Lưu trú 5 đêm vào Tháng 2, 2024
Hilton Hua Hin Resort & Spa trả lời vào 27/02/2024
Dear jacqueline,Thank you for taking the time to complete our feedback form and choosing Hilton as your preferred hotel in Hua Hin. All feedback is very valuable for us, as we continually look to improve our service and our guest’s experience. From your scores, it appears that we did not deliver to your expectations. If you have a moment and are willing to share any specifics or any feedback on what we could have done better in order to score a nine or a ten in your overall experience would be greatly appreciated. However, regardless of your response to our request. We would like to make sure that you feel your comments were heard. With this in mind we once again thank you for your feedback and we most certainly hope that you will give us an opportunity to welcome you again when your travels bring you back to Hua Hin areas. Kind regards,The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Chase

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was a great vacation for my family. The property was clean and had everything we could want. The surrounding area was nice with many options to eat and close to a lot of the attractions the city had to offer!
Lưu trú 3 đêm vào Tháng 2, 2024
Hilton Hua Hin Resort & Spa trả lời vào 20/02/2024
Dear Chase,Thank you so much for your review and 5 star rating for Hilton Hua Hin Resort & Spa on Expedia!We are thrilled and really glad to hear that you had a great time here at our resort and you really enjoyed our different facilities.Rest assure, your feedback will be passed along to all the team and we will remain the high standard of service in the hope that we will have a chance to welcome you back at Hilton Hua Hin Resort & Spa as our valued guest in the near future.We all looking forward to your next visit.Sincerely,The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Adrianna

Lưu trú 2 đêm vào Tháng 2, 2024
Hilton Hua Hin Resort & Spa trả lời vào 20/02/2024
Dear Adrianna,Thank you so much for your review and rating us 10/10 on the Hotels.com! We are glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the teams and we will remain the high standard of service in the hope that we will have a chance to welcome you again in the near future.Kind regards,The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

claes

Lưu trú 8 đêm vào Tháng 1, 2024
Hilton Hua Hin Resort & Spa trả lời vào 20/02/2024
Dear claes,Thank you so much for your review and rating us 10/10 on the Hotels.com! We are glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the teams and we will remain the high standard of service in the hope that we will have a chance to welcome you again in the near future.Kind regards,The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Eun Sung

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very good.
Lưu trú 4 đêm vào Tháng 2, 2024
Hilton Hua Hin Resort & Spa trả lời vào 14/02/2024
Dear Eun Sung,Thank you so much for your review and rating us 10/10 on the Hotels.com! We are glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the teams and we will remain the high standard of service in the hope that we will have a chance to welcome you again in the near future.Kind regards,The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Peter

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Dåligt Wi-Fi på hotellrummet
Lưu trú 7 đêm vào Tháng 2, 2024
Hilton Hua Hin Resort & Spa trả lời vào 14/02/2024
Dear Peter,Thank you so much for your review and rating us 10/10 on the Hotels.com! We are glad to hear that you had a great time here at our resort and we are sincerely sorry for the inconvenience occurred with you in regards to Wi Fi connection. Kindly be informed that we are in the plan of upgrading our internet access to stabilize the connection and having a better quality as well as higher capacity and we will do our utmost to sort out this issue as soon as possible. Once again, we thank you for being our guest. We truly appreciate for the feedback and we eagerly anticipate the opportunity to welcome you back and provide a more satisfactory experience in the future.Kind regards,The Management and teamHilton Hua Hin Resort & Spa

8/10 - Tốt

Christopher

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It's a Hilton so you know what to expect. I had 2 issues. 1. The internet was terrible, especially for a Hilton 2. They have a very restrictive beach towel policy. You can not take the towels to the beach. This was a problem for us. We are not pool people. We are beach people. When leaving on a tour you can not take the towels. We had to speak to a manager to get permission to take the towels with us. They need to fix this. It's annoying and ruins an otherwise great hotel. 3. They have a sign when entering the beach that says no drones are allowed in Thailand. That is inaccurate. The facilities are great and the people are great but these 3 things daily made the experience less enjoyable.
Lưu trú 7 đêm vào Tháng 1, 2024
Hilton Hua Hin Resort & Spa trả lời vào 20/02/2024
Dear Christopher,Thank you for choosing us on your recent visit to Hua Hin. Please accept our sincere appreciation for taking your valuable time to share the experience of your recent stay with us as a valued guest. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable since this will give us as the guidance to continue improving our services and our guest satisfaction.Your concerns in matters of "quality of Internet" are duly noted and kindly be informed that we are in the plan of upgrading our internet access to stabilize the connection and having a better quality as well as higher capacity. We totally understand your frustration dealing with a dropping line from time to time and we will do our utmost best to sort out this issue as soon as possible. With regards to the pool towels, as in the past a number of guests used to take the towels to the beach, and we started having issues with bugs in the rooms. The reason for that, is that during certain times of the year part of the beach have sand flies, and by using the towels the guests were bringing these flies in the room and their bed linen, creating a number of issues to both the guests and the hotel. As such we had to take drastic actions in order to eliminate this growing challenge. We so sorry for any inconvenience it might have caused you.Apart from that, regarding to the drones. Please allow us to clarify with you that, concerning to guest's privacy and according to the Thai government law, the drone flying can be allowed only for registered drone flyers and the permission need to be granted by the officers in advance, our apologies that if this has not been explained to you clearly. However, we will definitely look into this and thank you once again for bringing this to our attention. Mr. Christopher, we value your feedback and appreciate your constructive comments and please accept our apologies for any inconvenience caused during your visit. Please be assured that we will use the comments provided by you to improve our products and enhance our levels of service and we do hope that you will give us a chance to welcome you again when your travel brings you back to Hua Hin areas.Kind regards,The Management and teamHilton Hua Hin Resort & Spa

8/10 - Tốt

MICHEL

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Bel hôtel pour un séjour entre ville et mer
Séjour très agréable dans un hôtel situé entre mer et ville. Tout est à proximité. Petit bémol, les toilettes de la piscine méritent d'être refaites, car peu engageantes. Malgré les passages de la femme de ménages pour nettoyer, des fuites d'eau permanentes les rendent déplaisantes à utiliser car le sol est constamment trempé.
Lưu trú 14 đêm vào Tháng 1, 2024
Hilton Hua Hin Resort & Spa trả lời vào 14/02/2024
Dear Michel,Thank you for choosing us on your recent visit to Hua Hin. Please accept our sincere appreciation for taking your valuable time to share with us the experience of your stay. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable since this will give us as the guidance to continue improving our services and our guest satisfaction. Please be assured that we will use the comments provided by you to improve and enhance our levels of service and we do hope that you will give us a chance to welcome you again when your travel brings you back to Hua Hin areas.Sincerely,The Management and teamHilton Hua Hin Resort & Spa

8/10 - Tốt

Ronald, Berwyn

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 2, 2024
Hilton Hua Hin Resort & Spa trả lời vào 14/02/2024
Dear Ronald,Thank you for choosing to stay at Hilton Hua Hin Resort & Spa and for taking the time to leave us a 4 star review.We are thrilled to know that you enjoyed every aspect of your stay, and we appreciate you sharing your impressions of your stay that met your expectations.It was lovely having you with us, and we look forward to welcoming you back for another memorable stay.Warmest regards,The Management and team.Hilton Hua Hin Resort & Spa

8/10 - Tốt

Berith

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Bekvämt och rent rum på 16 våningen
Vi bodde i Executive rum på 16 våningen, fantastiskt. Fick tillgång till särskild lounge för frukost och afternoon tea ingick. Lungt och skönt. Bra service överallt. Vi är jättenöjda.
Lưu trú 2 đêm vào Tháng 1, 2024
Hilton Hua Hin Resort & Spa trả lời vào 06/02/2024
Dear Berith,Thank you for taking the time you took to share your recent experience in Hilton Hua Hin Resort & Spa and for giving us perfect feedback. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable in our continuous efforts to improve our services and your satisfaction. We believe in providing our guests with the best service and attention at all times, and nothing makes us happier than a confirmation of your satisfaction. We're delighted to learn that you enjoyed your stay, your kind comment on team member recognition is noted and shared with them. Certainly, this will inspire them to continue performing their great work. We truly appreciate for your feedback and we look forward to welcoming you back at Hilton Hua Hin Resort and Spa in not too far future.Kind regards,The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Alan

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s exactly as advertised. Nearby options for dining and nightlife.
Lưu trú 4 đêm vào Tháng 1, 2024
Hilton Hua Hin Resort & Spa trả lời vào 31/01/2024
Dear Alan,Thank you so much for your review and 5 star rating for Hilton Hua Hin Resort & Spa on Expedia!We are thrilled and really glad to hear that you had a great time here at our resort and you really enjoyed the different facilities.Rest assure, your feedback will be passed along to all the team and we will remain the high standard of service in the hope that we will have a chance to welcome you back at Hilton Hua Hin Resort & Spa as our valued guest in the near future.We all looking forward to your next visit.Sincerely,The Management and teamHilton Hua Hin Resort & Spa

8/10 - Tốt

Preben

Thích: Sạch sẽ, tiện nghi phòng
Ej 5 stjernet hotel men med central byplacering
Helt central beliggende hotel. Er ikke et 5 stjernet skinnende hotel - snarere 4-4,5 stjerner. Meget langsommelig og herakisk opbygget ind- og udcheckning pta. alt var betalt i forvejen
Lưu trú 10 đêm vào Tháng 1, 2024
Hilton Hua Hin Resort & Spa trả lời vào 31/01/2024
Dear Preben,Thank you very much for choosing Hilton Hua Hin Resort & Spa for your relaxing holiday and we really appreciate that you spent your time to share your experience during stay with us.We truly appreciate for the feedback and I hope that you will give us a chance to serve you again when your travels bring you back to Hua Hin-Cha Am areas.Sincerely,The Management and team.Hilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Timothy

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great central location, nice pool & beach areas.
Lưu trú 3 đêm vào Tháng 1, 2024
Hilton Hua Hin Resort & Spa trả lời vào 31/01/2024
Dear Timothy,Thank you for choosing to stay at Hilton Hua Hin Resort & Spa and for taking the time to leave us a 5 star review.We are thrilled to know that you enjoyed every aspect of your stay, and we appreciate you sharing your impressions of your stay that met your expectations.It was lovely having you with us, and we look forward to welcoming you back for another memorable stay.Warmest regards,The Management and team.Hilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Åke

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 1, 2024
Hilton Hua Hin Resort & Spa trả lời vào 23/01/2024
Dear Ake,Thank you so much for your review and rating us 10/10 on the Hotels.com! We are glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the teams and we will remain the high standard of service in the hope that we will have a chance to welcome you again in the near future.Sincerely,The Management and teamHilton Hua Hin Resort & Spa

8/10 - Tốt

Annette

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Excellent location
Lưu trú 3 đêm vào Tháng 1, 2024
Hilton Hua Hin Resort & Spa trả lời vào 23/01/2024
Dear Annette,Thank you very much for choosing Hilton Hua Hin Resort & Spa for your relaxing holiday and we really appreciate that you spent your time to share your experience during stay with us.We truly appreciate for the feedback and we hope that you will give us a chance to serve you again when your travels bring you back to Hua Hin-Cha Am areas.Warmest regards,The Management and team.Hilton Hua Hin Resort & Spa

8/10 - Tốt

Sergio

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Lưu trú 3 đêm vào Tháng 1, 2024
Hilton Hua Hin Resort & Spa trả lời vào 23/01/2024
Dear Sergio,Thank you very much for choosing Hilton Hua Hin Resort & Spa for your relaxing holiday and we really appreciate that you spent your time to share your experience during stay with us.We truly appreciate for the feedback and we hope that you will give us a chance to serve you again when your travels bring you back to Hua Hin areas.Warmest regards,The Management and team.Hilton Hua Hin Resort & Spa

8/10 - Tốt

Sewoo

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
전반적으로 만족스러움. 직원들은 항상 미소가 있고, 오션뷰와 야외 수영장은 이국적 분위기를 더욱 돋보이게 한다.
Lưu trú 1 đêm vào Tháng 1, 2024
Hilton Hua Hin Resort & Spa trả lời vào 23/01/2024
Dear Sewoo,Thank you for choosing to stay at Hilton Hua Hin Resort & Spa and for taking the time to leave us a perfect review!We are thrilled to know that you enjoyed every aspect of your stay, and we appreciate you sharing your impressions of your stay that met your expectations.It was lovely having you with us, and we look forward to welcoming you back for another memorable stay.Warmest regards,The Management and team.Hilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Chantha

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 1, 2024
Hilton Hua Hin Resort & Spa trả lời vào 23/01/2024
Dear Chantha,Thank you so much for your review & 5 star rating for Hilton Hua Hin Resort & Spa. We truly appreciate for your feedback and glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the team and we will remain the high standard of service in the hope that we will have a chance to welcome you in the near future.Warmest regards,The Management and team.Hilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Ian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent hotel in the centre of Hua Hin
Very good hotel adjacent to the beach. Very close to the lively bars. I had an upgrade to a suite which was very spacious. Good choice at breakfast
Lưu trú 5 đêm vào Tháng 1, 2024
Hilton Hua Hin Resort & Spa trả lời vào 23/01/2024
Dear Ian,Thank you for choosing to stay at Hilton Hua Hin Resort & Spa and for taking the time to leave us a 10/10 rating on Hotels.comWe are thrilled to know that you enjoyed every aspect of your stay, and we appreciate you sharing your impressions of your stay that met your expectations.It was lovely having you with us, and we look forward to welcoming you back for another memorable stay.Warmest regards,The Management and team.Hilton Hua Hin Resort & Spa

8/10 - Tốt

Ralf

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nahe an den Bars
Gut renoviert, Angebot in der Lounge etwas mager. Zimmer sehr sauber. Deutlich verbessert gegenüber vor Corona-Zeiten.
Lưu trú 3 đêm vào Tháng 1, 2024
Hilton Hua Hin Resort & Spa trả lời vào 23/01/2024
Dear Ralf,Thank you for choosing us on your recent visit to Hua Hin. Please accept our sincere appreciation for taking your valuable time to share the experience of your recent stay with us as a valued guest. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable since this will give us as the guidance to continue improving our services and our guest satisfaction. Please be assured that we will use the comments provided by you to improve our products and enhance our levels of service and we hope that you will give us a chance to welcome you again when your travel brings you back to Hua Hin areas.Sincerely,The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Simon

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 1, 2024
Hilton Hua Hin Resort & Spa trả lời vào 23/01/2024
Dear Simon,Thank you so much for your review and rating us 10/10 on the Hotels.com! We are glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the teams and we will remain the high standard of service in the hope that we will have a chance to welcome you again in the near future.Sincerely,The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Nick

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Best in Hua Hin
Housekeeping excellent executive lounge and staff were friendly and efficient. Need more Thai food, less western. Location perfect, bars and restaurants only a few steps away
Lưu trú 7 đêm vào Tháng 1, 2024
Hilton Hua Hin Resort & Spa trả lời vào 15/01/2024
Dear Nick,Thank you so much for your review and rating us 10/10 on the Hotels.com! We are glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the teams and we will remain the high standard of service in the hope that we will have a chance to welcome you again in the near future.Sincerely,The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Andrew

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were all wonderful, always doing extra to make our stay very relaxing
Lưu trú 3 đêm vào Tháng 1, 2024
Hilton Hua Hin Resort & Spa trả lời vào 15/01/2024
Dear Andrew,Thank you so much for your review & 5 star rating for Hilton Hua Hin Resort & Spa. We truly appreciate for your feedback and glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the team and we will remain the high standard of service in the hope that we will have a chance to welcome you in the near future.Warmest regards,The Management and team.Hilton Hua Hin Resort & Spa

8/10 - Tốt

Timothy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 1, 2024
Hilton Hua Hin Resort & Spa trả lời vào 31/01/2024
Dear Timothy,Thank you so much for taking the time to tell us about your experience at Hilton Hua Hin Resort & Spa. We were delighted to hear that you had an enjoyable time at our resort. Please know that your feedback is extremely valuable to us. It was a pleasure to have you as our guest and we hope that you will give us chance to serve you again in the future.We all looking forward to your next visit.Sincerely,The Management and teamHilton Hua Hin Resort & Spa

4/10 - Kém

Magnus

Lưu trú 2 đêm vào Tháng 12, 2023
Hilton Hua Hin Resort & Spa trả lời vào 09/01/2024
Dear Magnus,Greetings from Hilton Hua Hin Resort and Spa!Thank you for your feedback in regards to your recent stay with us as a valued guest. We sincere appreciate you taking your valuable time to let us know your feedback regarding of your recent stay experience with us. From your score, it appears that we did not deliver to your expectations. If you have a moment and are willing to share any specifics or more details, it would help us to remedy these concerns. However, regardless of your response to our request, we would like to make sure that you feel your comments were heard. Once again, we thank you for being our guest and please accept our sincere apologies that we have not met your expectations. We most certainly hope that your experience will not deter you from visiting us again in the future when we look forward to welcoming you back to our hotel as our valued guest in the future. Sincerely,The Management and teamHilton Hua Hin Resort & Spa

2/10 - Tồi

thomas

Lưu trú 3 đêm vào Tháng 12, 2023
Hilton Hua Hin Resort & Spa trả lời vào 09/01/2024
Dear thomas,Greetings from Hilton Hua Hin Resort and Spa!Thank you for your feedback in regards to your recent stay with us as a valued guest. We sincere appreciate you taking your valuable time to let us know your feedback regarding of your recent stay experience with us. From your score, it appears that we did not deliver to your expectations. If you have a moment and are willing to share any specifics, it would help us to remedy these concerns. However, regardless of your response to our request, we would like to make sure that you feel your comments were heard. Once again, we thank you for being our guest and please accept our sincere apologies that we have not met your expectations. We most certainly hope that your experience will not deter you from visiting us again in the future when we look forward to welcoming you back to our hotel as our valued guest in the future. Kind regards,The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Davelle

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property was really well located in town.
Lưu trú 5 đêm vào Tháng 12, 2023
Hilton Hua Hin Resort & Spa trả lời vào 08/01/2024
Dear Davelle,Thank you very much for choosing Hilton Hua Hin Resort & Spa for your relaxing holiday and we really appreciate that you spent your time to share your experience during stay with us.We truly appreciate for the feedback and hope that you will give us a chance to serve you again when your travels bring you back to Hua Hin-Cha Am areas.Sincerely,The Management and teamHilton Hua Hin Resort & Spa

4/10 - Kém

thomas

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ
Hilton?
Disppointed Overrated +++ Room price was very high, pool temperature was very low and internet wifi did not work. After several complaints, they finally put in the room another rooter to be able to get online I would have expected a better hotel from the Hilton brand
Lưu trú 4 đêm vào Tháng 12, 2023
Hilton Hua Hin Resort & Spa trả lời vào 15/01/2024
Dear Thomas,Greetings from Hilton Hua Hin Resort and Spa!Thank you for choosing us on your recent visit to Hua Hin. Please accept my sincere appreciation for taking your valuable time to share the experience of your recent stay with us as a valued guest. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable since this will give us as the guidance to continue improving our services and our guest satisfaction. I am sorry to hear that your recent stay experience which has not been the most pleasant one. Please allow us to take this opportunity to apologize for the incident occurred with you during your visit. Your concerns in matters of "Quality of Internet" is duly noted and kindly be informed that we are in the plan of upgrading our internet access to stabilize the connection and having a better quality as well as higher capacity. We totally understand your frustration dealing with a dropping line from time to time. Nevertheless, kindly be advised that the WIFI system from level 9th - 16th floor has already been upgraded and rest of the areas are already included in our system upgrading plan and we will do our utmost to sort out this issue as soon as possible.Once again, thank you for being our guest. We truly appreciate for the feedback and we hope that you will come back and stay with us again when your travels bring you back to Hua Hin-Cha Am areas.Kind regards,The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

ANTHONY

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Hilton is right in the middle of the best Hua Hin has to offer. The views are fantastic from every room. Service was excellent, food choice and quality top notch. Our friends who stayed elsewhere were very jealous. Will come back next year.
Lưu trú 10 đêm vào Tháng 12, 2023
Hilton Hua Hin Resort & Spa trả lời vào 08/01/2024
Dear Anthony,Thank you so much for your review and 5 star rating for Hilton Hua Hin Resort & Spa on Expedia!We are thrilled and really glad to hear that you had a great time here at our resort and you really enjoyed our different facilities.Rest assure, your feedback will be passed along to all the team and we will remain the high standard of service in the hope that we will have a chance to welcome you back at Hilton Hua Hin Resort & Spa as our valued guest in the near future.We all looking forward to your next visit.Sincerely,The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Bo

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fantastisk
Helt igennem fantastisk ophold, vi bliver ved med at blive imponeret over serviceniveau og venligheden.
Lưu trú 11 đêm vào Tháng 12, 2023
HIlton Hua Hin Resort & Spa trả lời vào 02/01/2024
Dear Bo,Thank you so much for your review and rating 10/10 for Hilton Hua Hin Resort & Spa on Hotels.com! We are thrilled to hear that our team provided you the professional services throughout the stay and really glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the teams and we will remain the high standard of service in the hope that we will have a chance to welcome you in the near future. Sincerely,The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

James

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Hilton Hua Hin Resort & Spa trả lời vào 02/01/2024
Dear James,Thank you so much for your review & 5 star rating for Hilton Hua Hin Resort & Spa. We truly appreciate for your feedback and glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the team and we will remain the high standard of service in the hope that we will have a chance to welcome you in the near future.Warmest regards,The Management and team.Hilton Hua Hin Resort & Spa

10/10 - Xuất sắc

James

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Hilton Hua Hin Resort & spa trả lời vào 02/01/2024
Dear James,Thank you so much for your review & 5 star rating for Hilton Hua Hin Resort & Spa. We truly appreciate for your feedback and glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the team and we will remain the high standard of service in the hope that we will have a chance to welcome you in the near future.Warmest regards,The Management and team.Hilton Hua Hin Resort & Spa

10/10 - Xuất sắc

ANANDA MOHAN

Lưu trú 6 đêm vào Tháng 12, 2023
Hilton Hua Hin Resort & Spa trả lời vào 02/01/2024
Dear ANANDA MOHAN,Thank you so much for your review & 5 star rating for Hilton Hua Hin Resort & Spa. We truly appreciate for your feedback and glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the team and we will remain the high standard of service in the hope that we will have a chance to welcome you in the near future.Warmest regards,The Management and team.Hilton Hua Hin Resort & Spa

6/10 - Được

YoonJae

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2023
The Management and team trả lời vào 27/12/2023
Dear YoonJae,Thank you very much for choosing Hilton Hua Hin Resort & Spa for your relaxing holiday and we really appreciate that you spent your time to share your experience during stay with us.We truly appreciate for the feedback and hope that you will give us a chance to serve you again when your travels bring you back to Hua Hin-Cha Am areas.Sincerely,The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Janik

Lưu trú 5 đêm vào Tháng 12, 2023
Hilton Hua Hin Resort & Spa trả lời vào 26/12/2023
Dear Janik,Thank you for taking the time to share your recent experience in Hilton Hua Hin Resort & Spa and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to Hua Hin -Cha Am areas. Kind Regards,The Management and team,Hilton Hua Hin Resort & Spa

8/10 - Tốt

Gun

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Städningen på rummet inte helt ok. I övrigt bra
Lưu trú 13 đêm vào Tháng 12, 2023
Hilton Hua Hin Resort & Spa trả lời vào 26/12/2023
Dear Gun,Greetings from Hilton Hua Hin Resort and Spa! We thank you for choosing us on your recent visit to Hua Hin. Please accept my sincere appreciation for taking your valuable time to share with us the experience of your stay. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable since this will give us as the guidance to continue improving our services and our guest satisfaction. We do apologize for the cleanliness issues that you encountered during your stay with us and please be assured that we will use the comments provided by you to improve and enhance our levels of service. We really appreciate for sharing this with us and the team is being reminded to focus more on work details. Once again, thank you for your loyalty and for providing us with your valuable feedback. We are committed to making the necessary improvements to ensure your next stay is more pleasant. We look forward to the opportunity to welcome you back to Hilton Hua Hin Resort & Spa, ensuring a more enjoyable and satisfying stay.Sincerely, The Management and teamHilton Hua Hin Resort & Spa

10/10 - Xuất sắc

Mark

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 9 đêm vào Tháng 12, 2023
Hilton Hua Hin Resort & Spa trả lời vào 19/12/2023
Dear Mark,Thank you so much for your review & 5 star rating for Hilton Hua Hin Resort & Spa. We truly appreciate for your feedback and glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the team and we will remain the high standard of service in the hope that we will have a chance to welcome you in the near future.Warmest regards,The management and team.Hilton Hua Hin Resort & Spa

10/10 - Xuất sắc

David

Lưu trú 7 đêm vào Tháng 12, 2023
Hilton Hua Hin Resort & Spa trả lời vào 21/12/2023
Dear David,Thank you so much for your review and rating us 10/10 on the Hotels.com! We are glad to hear that you had a great time here at our resort. Rest assure, your feedback will be passed along to all the teams and we will remain the high standard of service in the hope that we will have a chance to welcome you again in the near future.Sincerely,Management and teamHilton Hua Hin Resort & Spa

8/10 - Tốt

Robert

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a very nice hotel well located by the beach and center of town. The property is excellent although this time I was put in a room that had not yet been renovated and the shower had no hot water. A very good breakfast buffet and large pool add to the enjoyment. Usually it is a 5 star experience but this time it fell just a little short.
Lưu trú 2 đêm vào Tháng 12, 2023
Hilton Hua Hin Resort & Spa trả lời vào 15/12/2023
Dear Robert,Greetings from Hilton Hua Hin Resort and Spa! Thank you for choosing us on your recent visit to Hua Hin. Please accept our sincere appreciation for taking your valuable time to share with us the experience of your stay. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable since this will give us as the guidance to continue improving our services and our guest satisfaction. Please accept my sincerest apologies for the service shortfalls during your stay. Please be assured that each of the raised service and hardware concerns will be reviewed to ensure that corrective action will be taken to avoid future repetition. Your continued support is highly valued, and we hope to have the opportunity to welcome you back and provide an even more enjoyable experience in the future.Sincerely,Management and teamHilton Hua Hin Resort & Spa

8/10 - Tốt

Jesper

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Fin oplevelse
Vi fik et udmærket værelse med hav udsigt. Værelset var som andre havde pointeret i deres anmeldelser i slidt tilstand, men det var vi klar over ved bookningen, så det gjorde intet ved oplevelsen af hotellet. Du får hvad du betaler for. Serviceniveauet og morgenmaden er virkelig god. Poolen området er super fint. Hilton ligger godt placeret. Generelt er super fin oplevelse. I tilfælde af vi kom tilbage til Hua Hin kunne vi sagtens se os bo på Hilton igen.
Der bliver gjort noget ud af julen på Hilton
Super lækkert pool område
Lưu trú 5 đêm vào Tháng 12, 2023
Hilton Hua Hin Resort & Spa trả lời vào 12/12/2023
Dear Jesper,Thank you so much for your review and rating for Hilton Hua Hin Resort & Spa on Hotels.com!We are thrilled and really glad to hear that you had a great time here at our resort and you really enjoyed our different facilities.Rest assure, your feedback will be passed along to all the team and we will remain the high standard of service in the hope that we will have a chance to welcome you back at Hilton Hua Hin Resort & Spa as our valued guest in the near future.We all looking forward to your next visit.Sincerely,The Management and teamHilton Hua Hin Resort & Spa