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"สะดวกสบายมาก โรงแรมใกล้รถไฟฟ้าใต้ดิน พนักงานมีน้ำใจมากๆ ซักผ้าฟรี น้ำดื่ม สิ่งอำนวยความสะดวก ไม่อั้น ถ้าไปเซี่ยงไฮ้ก็จะไปพักอีก"

"Only Shower head leak, other than that the rest are good. "

"I had a wonderful stay. The location was excellent and made getting around very easy. The room was spacious,clean and very comfortable. What truly stood out was staff- they were incredibly friendly,polite, and always willing to help. I highly recommend this hotel to my family and friends and would happily stay here again."

"Nice, large, clean rooms. Very helpful doormen who were happy to help when we had issues/questions about ride share requests. We had a problem with reservations we made for seasonal afternoon tea. The promoted cherry blossom tea was not available when we showed up for a reservation we made that there was no record of. Several staff members would benefit from hospitality training. We found several lacking in basic knowledge about the hotel. Hotel would benefit from more English speaking staff."

"Location is immediately next to metro station - VERY convenient. "

"Staff helpful"

"The staff is very friendly, courteous, and helpful. Especially you have the same housekeeper taking care of your room and she made followers one day and a bunny made from a towel on another day. This especially meaningful to us. We’d stay there again. The only improvement they should make is to upgrade the hotel. The furniture and decor look dated."

"Excellent breakfast buffet. Very convenient location. "

"Clean room. Excellent staff"

"Fantastic location and attentive staff"

"The front desk staff were excellent in helping out our business team on our first visit to Shanghai. Specifically, Sinnie took the time to help us with dinner and transportation that made our stay exceptional. When we travel again to Shanghai, we will be staying at the Amara due to Sinnie great help as well as the wonderful hotel."

"Great location on Line 2 Metro so easy access to most Shanghai areas. Amazingly copious fresh abundant choice breakfast buffet. Use Papago app for translation as English speaking staff is not generally available. Book well in advance for good rate."

"Breakfast was the absolutely horrible no choice.What so ever cold food just disgusti"

"The hotel was clean and pleasant, the place was not very well located and personal items were stolen"

"just overall"

"The hotel and service itself were good. Breakfast was good and staffs were very helpful. However, I got placed in 2 rooms with heavy smoking odor, something that the hotel advertises doesn't happen inside the rooms. I understand it is not their fault, but I believe they should do a better job of cleaning up their rooms if this happens, since the smell was so strong it feels like there was zero attempt at cleaning it. Also, the next guest should not have to suffer like how I did (I was unable to...