4/10 - Kém
Maurice
31/07/2025
I didn't have a problem with the property or the hotel I had a problem with Expedia not offering or not letting me know that you had a room for elderly guests I actually told when I booked that my aunt was 83 years old unfortunately she fell in the in the shower in the tub and they the Homewood suites had to break down the door and we had to get her out of there but they gave me another room in the room that they gave me for my aunt was a walk-in shower for handicap or elderly which I had no idea that they had because when I booked you did not offer or let me know about it and I absolutely informed you that she was going to be 83 so I'm really upset I think you guys should reimburse me
Maurice
Lưu trú 2 đêm vào Tháng 7, 2025