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Nhận xét về Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn

4 out of 5
Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn
5757 Palm Boulevard, Isle of Palms, SC

Nhận xét

8,8

Xuất sắc

Đánh giá 10 - Xuất sắc. 604/1006 nhận xét" "
Đánh giá 8 - Tốt. 239/1006 nhận xét" "
Đánh giá 6 - Được. 75/1006 nhận xét" "
Đánh giá 4 - Kém. 49/1006 nhận xét" "
Đánh giá 2 - Tồi. 39/1006 nhận xét" "

9,2/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Elena

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was nice. Transportation into town was difficult due to the distance. It took over 30 minutes to get an uber or cab. The price was high for the nightly rate and the rooms at the Boardwalk could use a little refreshing. The staff was nice, however I have had better service at resorts that cost the same price. Lastly, the resort does not offer a shuttle service around the property. I found this odd… I had to walk from the main check in area (different building) with my luggage through a town square, then down a gravel path to the Boardwalk building. I asked for directions to my building, and I was told to walk. Not ideal after traveling 6.5 hrs via plane to get there.
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Lauren and Patrick

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Did not feel crowded and plenty to keep busy on property. BEST ESPRESSO MARTINI AT COASTAL PROVISIONS!!
Lưu trú 2 đêm vào Tháng 5, 2024
Wild Dunes Team trả lời vào 24/05/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Kristin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
Wild Dunes Team trả lời vào 24/05/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico Scherman General Manager

8/10 - Tốt

Melka, Matthews

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room was awesome! Stayed on the adult only side of Boardwalk Inn. Loved the spa! Enjoyed the walk to the beach. Food was expensive and not that tasty. Found better options off resort grounds.
Lưu trú 2 đêm vào Tháng 5, 2024
Wild Dunes Team trả lời vào 24/05/2024
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay, however we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

kim

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful hotel clean friendly staff and helpful.
Lưu trú 4 đêm vào Tháng 4, 2024
Wild Dunes Team trả lời vào 20/05/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Sara

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property! I usually NEVER want to go back to the same place…but Wild Dunes-I’m already planning a return trip. Great place!
Lưu trú 3 đêm vào Tháng 5, 2024
Wild Dunes Team trả lời vào 20/05/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

verenone

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was so nice and clean. The staff was extremely nice and helpful.
Lưu trú 1 đêm vào Tháng 5, 2024
Wild Dunes Team trả lời vào 14/05/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Lori

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Wild Dunes Team trả lời vào 14/05/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Sharon

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We loved boardwalk and seagrass. They were both delightful. Easy drink and food options in the pool areas.
Lưu trú 1 đêm vào Tháng 5, 2024
Wild Dunes Team trả lời vào 10/05/2024
Response from the General Manager:Dear Mr./Ms.Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Taylor

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Lưu trú 4 đêm vào Tháng 4, 2024
Wild Dunes Team trả lời vào 10/05/2024
Response from the General Manager:Dear Mr./Ms.Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Teresa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Enjoyed playing Tennis on clay courts and relaxing by the pool.
Lưu trú 10 đêm vào Tháng 4, 2024
Wild Dunes Team trả lời vào 07/05/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

6/10 - Được

Kathleen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 4, 2024
Wild Dunes Team trả lời vào 07/05/2024
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay, however we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Živile

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We loved that place!
Wild Dunes Team trả lời vào 22/04/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Robert

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 4, 2024
Wild Dunes Team trả lời vào 16/04/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Susan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was everything my family was looking for. Beautiful location, beautiful complex, beautiful beach. It is not cheap, but it is worth it.
Lưu trú 3 đêm vào Tháng 4, 2024
Wild Dunes Team trả lời vào 10/04/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely.Nico SchermanGeneral Manager

10/10 - Xuất sắc

Shannon

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had a very enjoyable stay and my room was overlooking the pool with a small view of the ocean from a large balcony. Very nice accommodations.
Lưu trú 4 đêm vào Tháng 3, 2024
Wild Dunes Team trả lời vào 10/04/2024
Response from the General Manager: Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Philippe

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was great and those heated pools are a godsend.
Lưu trú 2 đêm vào Tháng 4, 2024
Wild Dunes Team trả lời vào 10/04/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Abby

Lưu trú 3 đêm vào Tháng 4, 2024
Wild Dunes Team trả lời vào 10/04/2024
Response from the General ManagerThank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

6/10 - Được

Stuart, Charlotte

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property. Disappointing charges for valet parking.
Wild Dunes Team trả lời vào 25/03/2024
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay, however we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Lori

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful property and views
Lưu trú 2 đêm vào Tháng 3, 2024
Wild Dunes Team trả lời vào 25/03/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Vladimir

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful place friendly people a little outdated for our family but that’s a small comfort price to pay we enjoyed our stay and would definitely consider coming back
Lưu trú 1 đêm vào Tháng 3, 2024
Wild Dunes Team trả lời vào 16/04/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manage

10/10 - Xuất sắc

Fred

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 3, 2024
Wild Dunes Team trả lời vào 25/03/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

6/10 - Được

Amanda

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Check in process was horrible. Resort was beautiful after we were finally able to get to our room.
Lưu trú 2 đêm vào Tháng 3, 2024
Wild Dunes Team trả lời vào 25/03/2024
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay, however we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Stephanie F

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice area.
Lưu trú 1 đêm vào Tháng 3, 2024
Wild Dunes Team trả lời vào 25/03/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Victoria, Lake In The Hills

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff, clean hotel, comfortable beds and pillows.
Lưu trú 1 đêm vào Tháng 3, 2024
Wild Dunes Team trả lời vào 25/03/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Flavs

Very good
Lưu trú 2 đêm vào Tháng 3, 2024
Wild Dunes Team trả lời vào 14/03/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Amanda

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Wild Dunes Team trả lời vào 11/03/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 - Tốt

Jessica

Lưu trú 3 đêm vào Tháng 2, 2024
Wild Dunes Team trả lời vào 25/03/2024
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We sincerely apologize that we did not fully meet your expectations. Please know that guest experience remains our highest priority and any information regarding specific concerns would help to ensure that we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral Manager

4/10 - Kém

Hal

Lưu trú 3 đêm vào Tháng 2, 2024
Wild Dunes Team trả lời vào 23/02/2024
Response from the General Manager:Thank you for your recent stay with us, and for taking the time to provide your feedback. We were disappointed to read about your service concerns. We apologize that we did not meet your expectations and we are taking the necessary steps to ensure this does not happen in the future. Thank you for providing us with helpful information as it is valuable feedback to ensure we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 - Tốt

Diane

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I stayed in the Boardwalk Inn. It is a smaller hotel next to the Sweetgrass Inn. The Boardwalk is nice and quiet and everything was clean and well kept. The staff was very nice and accomodating. It is limited on the selection of restaurants/ bars/ amenities that the Sweetgrass Inn has nextdoor. I missed the amount of things offered and even though you can walk next door, I did miss it not being right in my hotel. If you are looking to be away from all of that, the Boardwalk is the place to stay. Both places are very nice!
Lưu trú 2 đêm vào Tháng 2, 2024
Wild Dunes Team trả lời vào 23/02/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

John

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My husband and I booked a room at the Sweetgrass Inn for a weekend getaway, and the resort was perfect! The pools are heated, the beach access is quick and beautiful, not to mention the room and balcony were updated and relaxing! We already can’t wait to come back!!!
Lưu trú 2 đêm vào Tháng 2, 2024
Wild Dunes Team trả lời vào 19/02/2024
Response from the General Manager at Wild Dunes Resort:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Hunter

Đi cùng bạn đồng hành
Nice hotel and grounds. Enjoyed our stay. Just a little expensive and the resort fees are the kicker on top of their nightly rates.
Lưu trú 2 đêm vào Tháng 2, 2024
Wild Dunes Team trả lời vào 19/02/2024
Response from the General Manager at Wild Dunes Resort:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Jana

Lưu trú 2 đêm vào Tháng 2, 2024
Wild Dunes Team trả lời vào 25/03/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Jasmine

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
Wild Dunes Team trả lời vào 15/02/2024
Response from the General Manager:Thank you for your recent stay and a 5/5 rating. We are so pleased to know that you enjoyed yourself and we look forward to welcoming you back again soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 - Tốt

Tony

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No Handicap parking close, charge to park in garage, asked for ADA room and was put on Third floor.
Lưu trú 1 đêm vào Tháng 2, 2024
Wild Dunes Team trả lời vào 06/02/2024
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We sincerely apologize that we did not fully meet your expectations. Thank you for providing us with helpful information as it is valuable feedback to ensure we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral Manager

2/10 - Tồi

Rajesh

Lưu trú 3 đêm vào Tháng 12, 2023
Wild Dunes Team trả lời vào 23/02/2024
Response from the General Manager:Thank you for your recent stay with us, and for taking the time to provide your feedback. We were disappointed to read about your service concerns. We apologize that we did not meet your expectations and we are taking the necessary steps to ensure this does not happen in the future. Thank you for providing us with helpful information as it is valuable feedback to ensure we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral Manager

6/10 - Được

James

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Most of the restaurants at the property were closed. The others were very expensive.
Lưu trú 3 đêm vào Tháng 12, 2023
Wild Dunes Team trả lời vào 17/01/2024
Response from the General Manager:Thank you for your recent stay with us, and for taking the time to provide your feedback. We do apologize that we didn't fully meet your expectations. We do experience seasonal changes in operational hours and openings, but we work hard to offer as much as we can to our guests. We sincerely hope that we will have the opportunity to welcome you back and offer you the full resort experience. Thank you again.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Jared

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2023
Wild Dunes Team trả lời vào 17/01/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 - Tốt

james

Thích: Sạch sẽ, nhân viên & dịch vụ
Housekeeping was inconsistent and the ADA rooms needs updating with more convenient accessories.
Lưu trú 5 đêm vào Tháng 12, 2023
Wild Dunes Team trả lời vào 02/01/2024
Response from the General Manager:Thank you for your recent stay with us, and for taking the time to provide your feedback. We were disappointed to read about your service concerns. We apologize that we did not meet your expectations and we are taking the necessary steps to ensure this does not happen in the future. Thank you for providing us with helpful information as it is valuable feedback to ensure we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely

10/10 - Xuất sắc

Sean, Simpsonville

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great service and staff. Perfect getaway place
Lưu trú 2 đêm vào Tháng 12, 2023
Wild Dunes Team trả lời vào 02/01/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Patricia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2023
Wild Dunes Team trả lời vào 02/01/2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Patricia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Everything was great. Customer service is top notch! Its was our Honeymoon! The staff was awesome. The food was good too’
Lưu trú 1 đêm vào Tháng 12, 2023
Wild Dunes Team trả lời vào 05/12/2023
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

4/10 - Kém

Niall

Đi cùng bạn đồng hành
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
hotel understaffed, long check in, no ability to order amenities from housekeeping. be wary of the undisclosed resort fee.
Lưu trú 2 đêm vào Tháng 11, 2023
Wild Dunes Team trả lời vào 20/11/2023
Response from the General Manager:Thank you for your recent stay with us, and for taking the time to provide your feedback. We were disappointed to read about your service concerns. We apologize that we did not meet your expectations and we are taking the necessary steps to ensure this does not happen in the future. Thank you for providing us with helpful information as it is valuable feedback to ensure we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Erica

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay!
Lưu trú 2 đêm vào Tháng 11, 2023
Wild Dunes Team trả lời vào 20/11/2023
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 - Tốt

John

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our stay was great. Property, staff and proximity to beach were fantastic. We were disappointed by the lack of food selection (menu items) and amount of food provided given the high price. If we didn’t go back it would be because of the food not the facilities.
Lưu trú 3 đêm vào Tháng 10, 2023
Wild Dunes Team trả lời vào 23/10/2023
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay, however we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Yours sincerely,Nico SchermanGeneral Manager

8/10 - Tốt

Mary

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had an enjoyable stay. The food was good. However, the prices for everything were too expensive. We probably will not go back. We’re seniors with limited resources.
Lưu trú 3 đêm vào Tháng 10, 2023
Wild Dunes Team trả lời vào 20/10/2023
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay, however we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Thayalini

Lưu trú 2 đêm vào Tháng 10, 2023
Wild Dunes Team trả lời vào 07/11/2023
Response from the General Manager:Thank you for your recent stay with us, and for taking the time to provide your feedback. We were disappointed to read about your service concerns. We apologize that we did not meet your expectations and we are taking the necessary steps to ensure this does not happen in the future. Thank you for providing us with helpful information as it is valuable feedback to ensure we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 - Xuất sắc

Dydra, Stone Mountain

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Great facility. Can’t wait to go back
Lưu trú 1 đêm vào Tháng 10, 2023
Wild Dunes Team trả lời vào 17/10/2023
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 - Tốt

Steve

Đi cùng bạn đồng hành
Excellent facility. Only issue is lack of parking if you don’t valet
Lưu trú 3 đêm vào Tháng 10, 2023
Wild Dunes Team trả lời vào 27/10/2023
Response from the General Manager: Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay, however we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Yours sincerely,Nico SchermanGeneral Manager

6/10 - Được

Jeffrey

Lưu trú 1 đêm vào Tháng 10, 2023
Wild Dunes Team trả lời vào 17/10/2023
Response from the General Manager:We apologize that we did not fully meet your expectations. Thank you for providing us with helpful information as it is valuable feedback to ensure we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral Manager