Search Hotels Near Jack Hughston Memorial Hospital, Phenix City

"The room was not very clean, the shower curtain was nasty and the wall in the bathroom was old and cracked, the floor in the bathroom was nasty. The staff who was setting up the breakfast did not even say good morning until I opened my mouth to speak first, the lady at the counter did not greet me either."

"This hotel was excellent! I would give it 10 stars! Our room was unique in that the restoration to preserve the previous Mill was seen everywhere on the grounds as well as our room. The breakfast was also excellent. Hot homemade grits, biscuits, gravy, eggs & sausage was all included. The staff were all very friendly & helpful from checking in & the breakfast staff. I hope one day I get to return to the City Mill Hotel."

"Breakfast has to be purchased! The other large hotel chains offer free breakfast. "

"Good luck trying to get your money back or either change your booking to a different day whenever you book for the wrong date. It’s always an issue with this hotel that will cause you not to get a good sleep. The manager is very arrogant and rude when speaking to your booking agent."

"Overall, this was a decent stay. The staff were very friendly and welcoming, the bed was comfortable, and the hotel was nice and quiet at night. I also appreciated that there were a lot of breakfast options available in the morning. A few things were just okay: the surrounding area wasn’t the best, the shower water only got warm instead of truly hot, the room temperature didn’t seem to match what the thermostat was set to, and cleanliness was acceptable, but the bathroom could have been cleaner."

"Booked a King but 3 were under construction and the other 2 were already full. The were empathetic and tried to give us the best 2Q they had. Nice older motel. Nice folks. Would stay again."

"Had to wait over 2 hours for room to be ready. This was an issue for at least 20 guests. No issues once checked in."

"The staff were very pleasant and helpful."

"Clean room"