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"The hotel did not switch on generator for about 3 to 4 hours at night when regular electric supply was disrupted. On complaining ,the staff said that as customers did not request for generator supply, they did not switch it on. Their position was that now since you asked for it, we shall switch the generator on whereas it should have been a matter of routine in the event of power disruption. Secondly, regardless of discomfort & disturbance to guests, continous hammering was resorted to at night...

"Have been staying at this resort many times. Always impeccable service. Resort manager Ms. Preeti is one of the best, she runs the place with a woman’s touch. Love staying there. Great rooms, good food, incredible views and excellent staff. "

"Room was clean, staff was very kind and helpful, dinner in the restaurant hotel was great (we came when they were closing and they waited for us)"

"Delicious food and good hospitality."

"One of the best properties around palampur"

"I had a really pleasant stay at the hotel. The rooms were clean, comfortable and offered a nice view. The staff was very friendly and helpful which made the stay even better. Room service was quick and everything I ordered tasted great — really fresh and well-prepared. The breakfast buffet was one of the highlights, with plenty of variety and different items every day, which kept it interesting. Overall, a great experience and definitely a place I’d recommend to others."

"Absolutely wonderful staff, property and View… the best of India! "

"Everything was good "