Dear Guest, Ayubowan and Greetings from Mahaweli Reach! It is with great remorse we note the concerns as detailed by you. Mahaweli Reach is renowned for its service excellence by both our local and international patrons and it is our team's constant endeavor in upholding ourselves. to the highest quality standards adhered to. As such we regret that you've found this to be otherwise. All facilities made available in our disabled rooms are in facilitating the ease and convenience of our patrons, as such the washroom has been accommodated with shower curtains instead of a glass door. We regret you had not been satisfied with same. The concerns detailed have been addressed with the relevant departments and remedial action taken in preventing a recurrence of similar nature. Assuring you of continued service excellence in the future. Thank you. ,

Dear Guest, Ayubowan and Greetings from Mahaweli Reach! Thank you for taking time to recount your stay at Mahaweli Reach. It's a pleasure to note that the services rendered by our staff, the facilities provided and the wide array of food offered at Mahaweli Reach met your expectations. Looking forward to welcoming you again at Mahaweli Reach! Thank you

Dear Guest, Ayubowan and Greetings from Mahaweli Reach! Thank you for taking time to recount your stay at Mahaweli Reach. We are glad that you found the welcome at Mahaweli Reach refreshing after your long drive. Being The first five star hotel in the region we constantly strive to maintain the highest standards, thus its of great pleasure to note that you were satisfied by the amenities offered at Mahaweli Reach. Looking forward to your next visit! Thank you.

Dear Guest, Ayubowan and Greetings from Mahaweli Reach! Your continuous patronage of our establishment is of great value to us and we hope we made each visit of yours' memorable. Mahaweli Reach is known for the wide variety of dishes offered, thus we are delighted to note that you too found this the same. Looking forward to your next visit! Thank you.

Dear Guests, Ayubowan! Greetings from Mahaweli Reach! We are happy to note that you enjoyed your stay with us and appreciate the time you took to recommend our property. It was indeed a pleasure to have served you and we are glad that our location and the overall experience contributed to a memorable stay. Looking forward to welcoming you again to the Mahaweli Reach! Thank Yoiu

Dear Guests, Ayubowan! Greetings from Mahaweli Reach! We are delighted to note that our staff made your time spent at Mahaweli Reach comfortable and memorable. We will continue to develop our product and services in order to ensure an even better experience in the future. We hope you will give us an opportunity to welcome you once again to the Mahaweli Reach! Thank you,

Dear Guest, Ayubowan! Greetings from Mahaweli Reach! Thank you for taking your time to send in your feed back relating to your time spent with us at Mahaweli Reach. It is heartening to learn that you appreciated the services rendered by our colleagues, the spacious room, the sparkling free form pool and the view that you capture from our sprawling gardens on the banks of the Mahaweli River. All the same it is with concern we note your comments and observations and shall certainly take all corrective measures since we endeavour to maintain high standards of facilities and services across our property.

Dear Guest, Ayubowan! Greetings from Mahaweli Reach! We sincerely appreciate you sparing your time to review our property and services furnished to you whilst you were with us at Mahaweli Reach. We sincerely regret that certain aspects had not been up to your expectations and shall definitely take all remedial measures since we strive hard to ensure a pleasant and memorable stay for all our guests.

Thank you,

Dear Mr Ahmed, Thank you for rating us on expedia. Best regards, Rodney Armstrong Resident Manager

Dear Guest, Ayubowan! Greetings from Mahaweli Reach! We truly appreciate your gracious words in recommending our property. We endeavour to maintain the high standards of service and quality of cuisine ; and are pleased to note we have been able to facilitate great memories of your stay at our hotel. Thanking you and we look forward to welcoming you once again at the Mahaweli Reach on your next visit!

Dear Guest, Ayubowan! Dear Guest, We regret any inconvenience caused to you, though as a hotel based in Kandy, we carry out all transactions in Kandy and do not require arrangements to be made in Colombo. Further, the property remains open to visitors. Thank you,

Dear Guest, Ayubowan! Greetings from Mahaweli Reach! We are truly happy to have been able to provide you both a memorable stay for you both and take this opportunity to express our sincere appreciation of your gracious recommendation of our product and services. It was indeed a pleasure to have served you and to have had you as our guests. Thank you