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Nhận xét về Karona Resort & Spa

4 out of 5
Karona Resort & Spa
6 Soi Karon Soi 2, Karon, Phuket

Nhận xét

8,0

Rất tốt

Đánh giá 10 - Xuất sắc. 67/231 nhận xét" "
Đánh giá 8 - Tốt. 108/231 nhận xét" "
Đánh giá 6 - Được. 39/231 nhận xét" "
Đánh giá 4 - Kém. 9/231 nhận xét" "
Đánh giá 2 - Tồi. 8/231 nhận xét" "

8,2/10

Sạch sẽ

8,0/10

Nhân viên & dịch vụ

7,0/10

Tiện nghi, dịch vụ

7,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Nannette Kerr

Đi cùng bạn đồng hành
Only downfall was no elevator and we were on the 4 th floor 😳 sprained my ankle first day on the stairs
Lưu trú 20 đêm vào Tháng 11, 2023

10/10 - Xuất sắc

Malin

Lưu trú 4 đêm vào Tháng 3, 2023
Management team, trả lời vào 03/04/2023
Dear Valued Guests, Greeting from Karona Resort & Spa, Thank you for your nice rating and being our guest. Hope to welcome you again.

6/10 - Được

Kristian

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Slitet
Åldrat och slitet, lyhörda rum. Behöver en ordentlig renovering innan jag återkommer. Trevlig personal i restaurang
Lưu trú 7 đêm vào Tháng 1, 2023
Management Team, trả lời vào 11/02/2023
Dear Valued Guests, Greeting from Karona Resort & Spa,Thank you for taking time in sharing your feedback here during your recent stay with us. We will improve and welcome you back to stay with us.

8/10 - Tốt

Wolfgang

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nicht weit vonm schönen Karon Strand. Wasser und Sand wirklich super. Zuwenig Mülltonnen in der Stadt, geht aber auch schlecht weil die Gehwege sehr schmal sind.
Lưu trú 9 đêm vào Tháng 1, 2023
Karona Team, trả lời vào 28/01/2023
Dear Valued Guests,Greeting from Karona Resort and Spa, Thank you for your nice rating and being our guest. Hope to welcome you again.

8/10 - Tốt

FILIPPO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2023
Karona Team trả lời vào 20/01/2023
Dear Valued Guests,Greeting from Karona Resort and Spa,Thank you for your nice rating and being our guest.Hope to welcome you again.

10/10 - Xuất sắc

SUNGRYEOL

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 8, 2022
Enjoy & Team trả lời vào 02/10/2022
Dear Valued Guests,Greeting from Karona Resort and Spa,Thank you for your nice rating and being our guest. Hope to welcome you again.

10/10 - Xuất sắc

Martin Paul

Lưu trú 6 đêm vào Tháng 4, 2022

2/10 - Tồi

Rainer

Lưu trú 1 đêm vào Tháng 12, 2021

8/10 - Tốt

AS, Tokyo

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Good location for the beach and the town. The hotel itself was a bit dated and smelt a bit musty (especially the spa - although my husband said his massage was excellent). We didn't really use the restaurant or bars - the pool bar closed early evening and the restaurant had no atmosphere whatsoever. Breakfast was ok. Next time I will pay the extra for a resort which has more facilities and a beach view from the pool.
Lưu trú 5 đêm vào Tháng 12, 2019
Kitti trả lời vào 29/01/2020
Dear Valued Guests, Greeting from Karona Resort & Spa, Nice to hear form you and thank you verym much for your kind supported us, we are very appreicate you to kind positive and suggestion us, and on behalf of hotels management and staffs would to wish you and your family have a good health good luck and all the best things is coming to you and your fmaily. Have a good dya, Best regard Kitti Su,

10/10 - Xuất sắc

LEV

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 13 đêm vào Tháng 12, 2019
Kitti trả lời vào 29/01/2020
Dear Valued Guests, Greeting form Karona Resort & Spa, Nice to hear from your and thank you very much for your kind Positive with us, we are very appreciate you to kind and on behalf of hotels management and staff would to wish you have a good health good luck and all of the best things come to you and your family. Have a good day, Best regards Kitti Su, Manager,

6/10 - Được

Richard, Kiefer, ,Oklahoma

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Built on the side of the mountain about a 5 minute walk to beach but the building has no elevators so if your above the first floor you better be in shape
Lưu trú 4 đêm vào Tháng 12, 2019
Kitti trả lời vào 25/12/2019
Dear Vlaued Guests, Greeting from Karona Resort & Spa, Firstly.. we are sorry for your inconvenience in this matter but if unfortunately that we have not do slove yet if you have contact us to change the room it is ok than. but we would like to a bit explain for our about construction is just only 4th Floor but the landscape Low hills but if we know that the customer is not convenient, we will change the room immediately anyways, please accpet our sincerely to said sorry for your inconvenience in this matter again, and thank you for your kind supported and good positive with us, we look forward to see you again be fix our missing again. As the finally, we would to wish you and your family have a good health and lucky in your life. Have a good day, Best regards Kitti Su, Manager,

8/10 - Tốt

Per

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2019
Kitti trả lời vào 24/12/2019
Dear Valued Guests, We are very appreciate you to kind positive with us, and on behalf of hotels management and staffs would to wish you and your family have a good health good luck and all the good things come to you. Have a good day, Best regards Kitti Su, Manager,

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ
Beliggende tæt ved havet og byen. Ok hotel på 3 stjerner
Lưu trú 13 đêm vào Tháng 11, 2019
Kitti Su, trả lời vào 09/12/2019
Dear Guests, Thank you for your kind supported us, we are thank you very much for your kidn attention us, we look forward to see you again, Have a good day, Best regards Kitti Su. Manager,

8/10 - Tốt

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ligger perfekt for stranden Sød/venlig og hjælpsom betjening Dårlig altan, men da vi bad om 2 stole, var de der i løbet af 5 min. Der var kun en lille træbænk i forvejen.
Lưu trú 20 đêm vào Tháng 11, 2019
Kitti trả lời vào 04/12/2019
Dear Anonymous, Valued Guests, Greeting form Karona Resort & Spa, Nice to hear from you and thank you very much for your kind supported and good comments to us, we are very appreicate you and look forward to see you again, On behalf of hotels mamagement and staffs would to wish you and your family have a good health good luck and good things coming to you all. Have a good day, Best regards Kitti Su, Manager,

8/10 - Tốt

Anu

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Mukava hotelli Karonilla
Mukava hotelli erittäin hyvällä sijainnilla. Aamupala maittava ja palvelu hyvä. Hotelli on rinteessä ja siinä ei ole hissiä. Sänky oli tosi kova muuten huone tilava ja siisti.
Lưu trú 9 đêm vào Tháng 11, 2019
Kitti trả lời vào 04/12/2019
Dear Anu / Valued Guests, Greeting from Karona Resort & Sap, Thank you very much for your kind attention and good comments to us, we are very appreciate you to kind supported us and improvement next as your suggestion us,, we would to wish you and your family have a good health good luck good things coming to you all. Have a good day, Best regards Kitti Su, Manager,

2/10 - Tồi

MG, Los Angeles

Đi theo nhóm
Không thích: Nhân viên & dịch vụ
When we arrived at the hotel after a long day of travel, they told us our room had been cancelled by Expedia and we needed to pay them again directly. When I called Expedia this was not the case. We felt a though they were trying to scam us so we booked another room. Now, Expedia has been trying to contact them to figure out what was happening and they have no been returning any calls or emails.
Lưu trú 1 đêm vào Tháng 11, 2019
Kitti trả lời vào 27/11/2019
Dear customers, first and foremost, we want to know the reason why they blame us this much. From a preliminary review, we have found that the customer's booking document has not been booked with us. But booked with another hotel But the customer came to the wrong hotel Therefore we are not able to let customers check in with us. But in the end, the customer can know for themselves that they have entered the wrong hotel And traveled from our own We therefore do not understand why customers are to blame us. However, the hotel has assisted its customers even though they are not hotel customers. But if we do something wrong Would like customers to provide us more information than this would be good for us But if only because We are unable to let you stay with us. We confirm that we have done the best and the best. I hope you understand us well.

4/10 - Kém

morgan

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Décevant
Litrie inconfortable !!!de plus 4 étage sans ascenseur, petit déjeuner laisse a désirer, très déçu, nous ne reviendrons pas dans cette hôtel !!
Lưu trú 4 đêm vào Tháng 11, 2019
Kitti trả lời vào 21/11/2019
Dear Valued Guest, First, we are thank you very much for your suppoeted to stay with us, As your positive comments us, unfortunately that, we never hear from you once you still staying with us, as your room we have upgrade you from original room type Superior room to Deluxe Sea View for you is free of charged and do all our best for you. we got a bit said for hear from you like this but must be accept all of your negative with us to do fixe it our best being better a better than the last. Thank you, Kitti Su, Manager,

8/10 - Tốt

kerry

Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2019
Kitti trả lời vào 02/11/2019
Dear Valued Guests, Greeting from Karona Resort & Spa, Nice to hear from you and very appreciate you to kind attention and big supported to us, we would to wish you have a good health and lucky in you life. We look forward to come back to stay with us again, Have a good day, Best regards, Kitti Su. Manager,

8/10 - Tốt

Steen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
fint hotel med skøn beliggenhed
Fint hotel med god beliggenhed og pæn standard i forhold til pris. Hvis man kan klare en del trapper (ingen elevator) så får du her et godt hotel til billige penge med rigtig god beliggenhed i forhold til skøn strand og rigtig hyggelig by med gode spisnings- og shoppingmuligheder. Det største minus var at sengene ikke var gode når man sov to i samme seng. Hvis den ene vendte sig, så vækkede man samtidig den anden da sengene var skrøbelige. Vi havde værelser med skøn havudsigt og var rigtigt glade for opholdet.
Lưu trú 5 đêm vào Tháng 10, 2019
Kitti trả lời vào 30/10/2019
Dear Valued Guests Sawasdee Khab, Greeting from Karona Resort & Spa, We are Nice to hear from you to kind supported Positive with us, Thank you for your kind was stay with us, and good comments to us again. On behalf of hotels staffs and Management would to wish you and your family have a good health good luck of your life, Thank you once again, and look forward to see you again, Have a good day, Best regards, Kitti Su, Manager,

8/10 - Tốt

Ragnvi

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 7 đêm vào Tháng 10, 2019
Kitti Mr, trả lời vào 28/10/2019
Dear Valued Guests, We are thank you very much for your kind supported and kind attention us, we would to wish you and your family have a good health good luck in your life, Thank you once again for your kindness and we look forward to see you again. Have a good day, Best regards, Kitti Su, Manager,

8/10 - Tốt

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely location with 2 local supermarkets and multiple restaurants within a 5 minute walk. Just 2 minutes from stunning white sandy beach.
Lưu trú 8 đêm vào Tháng 10, 2019
Kitti trả lời vào 18/10/2019
Dear Valued Guests, Greeting from Karona Resort & Spa, we are nice to hear from you to comments us, thank you and very happy of your comments us, as you comments us we are very appreciate you, on behalf of hotels staff and managements would to wish you have a good health and good luck of your life. Have a good day, Best regards Kitti Su, Manager,

10/10 - Xuất sắc

Kenji.S, Tokyo

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ほぼ、全てにおいて満足! だが、唯一残念だったのはエレベーターがなかったこと。 シービューを希望して、叶えられたのだけれど、シービューのお部屋は5階。 重たい荷物を持って5階まで上り下りするのはなかなかしんどかった…
Lưu trú 3 đêm vào Tháng 9, 2019
Kitti trả lời vào 09/10/2019
何よりもまず、お客様のご滞在中の親しみやすさとサポートに感謝いたします。 親切なコメントありがとうございます。 当ホテルは、お客様の不便さを軽減するために開発と改善を続けます。 そして、次回も顧客が再びサービスを利用するために戻ってくることを願っています もう一度ありがとう

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I think the staff are excellent and the amenities are up to standard I do however think charging over Au$55 to hire the key to a safety deposit box in your room is a bit cheeky given every other resort I've ever stayed in includes that amenity without extra cost
Lưu trú 25 đêm vào Tháng 9, 2019
Kitti trả lời vào 04/10/2019
Dear Anonymous, Greeting from Karona Resort & Spa, we are nice to hear from you and very appreciate you to kind supported us, we are thank you for your kind positive comment with us, and will do improvement as your suggetion us about our safe deposit box. Hotel would like to explain guests about safe deposit box have free service at the front desk also, but hotle doesn't charged it in a accommodation expense due to someone don't use it. But we very appreciate you to kind all attention us, we look forward to see you again and wish you and your family have a good health and good luck. Have a good day, Best regards, Kitti Su, Manager,

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Horrible manager. He did not refund when we did not stay at the property at all. He overselled shabby looking hotel by falsely putting photos on lastminute.com.au. My mother who is 65 year old was put in a shabby room at 4AM in the morning. When we paid for Deluxe room they put us in a shabby dark room and DID NOT REFUND my money. Only for money making business with no hospitality towards customers.
Lưu trú 6 đêm vào Tháng 9, 2019

10/10 - Xuất sắc

Troy, Brisbane

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a great looking resort. Very green, well maintained gardens and pool area.
Lưu trú 4 đêm vào Tháng 9, 2019
Kitti trả lời vào 13/09/2019
Dear Valued Guest, Greeting from Karona Resort & Spa, Firstly, we would like to sincerely said thank you with appreciate to kind suppoeted positive comments us, we are always imporvement be our best to do it better for our good service next. Thank you once again, and we look forward to see you again, We wish you have a good health have a good luck all the best things is come to you and your family. Have a good day. Best regards Kitti Su, Manager,

6/10 - Được

Leslie

Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
You can’t really moan a ‘bout Karona!
We enjoyed our stay in this tired, three star hotel with a beach view. The beach was unswimmable because of rips and no lifeguards because it was low season. The hotel has seen better days but most things worked with the exception of wifi and hot water which took an eternity to come through. I only had cold showers as I couldn’t be bothered to wait for hot water. Wi fi was woeful. I had to sit on the balcony to get a weak signal and frequent drop outs. However, the place was clean and there is plenty of cheap eating nearby and staff are kind and nice but have limited language skills. Breakfast is a standard hotel buffet with cereal, fruit, bread and pastries and eggs done as you want them.it was a great place to use as a base and cheap so you get what you pay for.
Lưu trú 5 đêm vào Tháng 8, 2019
Kitti trả lời vào 06/09/2019
Dear Leslie, Sawasdee Krab.. Greeting from Karona Resort & Spa, We are thank you very much for your kind supported and attention to comments us, for the both comments we are do improvement next be better but unfortunately that about our raining season we just took the Monsoon turn pass around here made our beach can not swim by shwon the tourist the red flag so that, meaning can not swiming and no lifeguards, We sincerely siad apologize about wifi, hot water and will do improvement now. finally, on behalf of hotels staffs and management would to said thank you and very appreciate you again and wish you and your family have a good health lucky in your life, and we look forward to see you again be our returning guests get our some special next in the further. Have a good day. Best regards Kitti Su, Manager,

6/10 - Được

Khách đã xác thực

Lưu trú 6 đêm vào Tháng 8, 2019
kittt trả lời vào 23/08/2019
Dear Guests, Greeting from Karona Resort & Spa, we are thank you very much for your kind supported and comments to us, we are improvement next as your suggestion us, and look forward to see you again. Have a good day, Best regards Kitti Su, Manager,

10/10 - Xuất sắc

Robyn, perfect

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great little place to stay staff friendly rooms clean only problem many stairs if you are put in top rooms as there are no lifts breakfast is buffet no bacon though meals overall are nice close to beach but definitely too many stairs for older people to climbp
Lưu trú 7 đêm vào Tháng 8, 2019
Kitti trả lời vào 19/08/2019
Dear Robyn, Greeting from Karona Resort & Spa, On behalf of hotels staff and management would to said thank you and appreciate you to kind supported and comments us, we hope to see your again look forward be my returning guests next. We wish you and your family have a good health and successful in your life. Thank you and have a good day. Best regards Kitti Su, Manager,

6/10 - Được

Khách đã xác thực

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Abbiamo prenotato in questo hotel basandoci sulle recensioni, grosso errore. L'Hotel potrebbe migliorare in molte cose, a partire dalla colazione., sia come qualità sia come presentazione. Pulizie lasciano un po' a desiderare, dietro la TV c'era parecchia polvere, e le camere non davano l idea di essere state pulite, forse anche colpa del arredamento un po' retrò, i cuscini durissimi, e scusate ma le coperte di lana propio no dovrebbero essere tolte e sostituite con qualcosa di più igienico. Forse avrebbe bisogno di un po' di rinnovamento. Unica nota positiva personale gentile e disponibile.
Lưu trú 6 đêm vào Tháng 8, 2019
Kitti trả lời vào 19/08/2019
Dear Valued guests, Firstly we are thank you very much for your kind supported to stayed with us, we will do improvement as your negative comment to us immediately and thank you for positive comemtns as well. Thank you very mcuh, Have a good day. Best regards, Kitti Su, Manager,

8/10 - Tốt

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the pools are small the property was good and the staff are friendly
Lưu trú 6 đêm vào Tháng 7, 2019
Kitti trả lời vào 05/08/2019
Dear Valued guests, Greeting from Karona Resort & Spa, we are pleased to said thank you very much for your kind supported and comments to us, for our swimming Pool we have Up swimming Pool and down there swimming pool included 2 Swimming Pool is emoung for our clients 95 totoally our room supported you but in case you inconvenience we are sorry about this and thank you very much for your kind positive comments us our staffsis friendly and hotel was good. We are very appreciat you and look forward to see you again. Best regards Kitti su, Manager,

10/10 - Xuất sắc

Fannie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
舒適的渡假村
很近海灘的一個渡假村,很舒適,餐廳食品美味,也不貴,也能送到房內進餐,效率快。 只是早餐,不如理想及房間在4樓沒有電梯也沒有温泉池。。員工算ok ,會再來的。。 附近街道,長長的有很多小店,餐館,按摩店也有。
Lưu trú 1 đêm vào Tháng 7, 2019
Kitti trả lời vào 02/08/2019
Deaqr Valued guests, We are thank you very much for your kind supported and good comments to us, hotel very appreciate you very much and we look forward to see you again, Have nice day, Best regards Kitti su, Manager,

6/10 - Được

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ
Average hotel with great staff
We booked this Hotel near the beach. On the website it appeared to be well maintained and and a nice pool area. The staff was very friendly and accommodating. The breakfast wasnt bad. The bed was uncomfortable, old matress, and there is no elevator to the upper floors. The hotel is just run down. The pool needs maintenance as there are tiles coming loose. The service at the hotel is great, it's just older hotel and needs some remodel work. It rained for most of my stay, had there been sunny weather it would be easy to overlook the deficiencies of the hotel because the Beautiful Karon beach is next door.
Lưu trú 3 đêm vào Tháng 7, 2019
Kitti trả lời vào 27/07/2019
Dear Valued Guests, Greeting from Karona Resort & Spa, we are very appreciate you to kind attention and good supported us, Thank you for your kind stayed with us, we look forward to see you again, Have a nice day, Best regards Kitti Su, Manager,

10/10 - Xuất sắc

ZHAOLIANG

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
我们是全家五口出游,订了两间房,双人间价格很实惠240元左右一间,预订页面显示房间可以入住三个人,然后我又选了三人入住房间,显示价格和双人间的一样,到付款时我也没注意看付款金额,付完款后才看到,同样的房间要是入住三个人就将近600元一间了,在税费和服务费里加了很多钱,可是这个订单是不可撤销的,因为跟国外的酒店联系不方便,找了客服,客服给联系的多次也不能撤销,没办法只能怪自己没看清就着急付款,这点有些不爽。在说下入住后的感受,我们从上一个酒店中午十二点退的房,打车直接到这个酒店,以为两点才能入住,可是没想到十二点半就让我们住进去了,办理入住的过程中还给我们上了饮料和冰手巾,很贴心的服务,前天不会中文,主要用英语交流,办理入住很快,给我们安排五楼能看到海的房间,风景超棒,因为没有电梯给我父母安排的一楼能看到饭厅和花园的房间,服务态度非常好,每个人都是面带微笑的,早餐也很丰盛,从早上六点半到十点半,几点去都可以,食品随时供应,不会因为时间晚就没有了,离海滩非常近,走路二分钟就到,我们都很满意
Lưu trú 2 đêm vào Tháng 6, 2019
kitti trả lời vào 02/08/2019
Dear Valued Guests, Greetidng from Karona Resort & Spa, First we are very appreciate you to kind supported us, we are sorry for your inconvenience as your time logistic from Airport to hotels due to this is standard time from Airport to Karon Beach and same time to other beach as well, but your 3rd person charged is eatra cost we usual and thank you very much for your kind positive comments us as well. Have a good day, Best regards Kitti Su,

10/10 - Xuất sắc

MAXIM

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Отель понравился, не смотря на то, что довольно компактный, все удобно расположено, плюс, шикарный вид на Карон и можно наблюдать закаты из номеров sea view. Завтрак однообразный, хотя, возможно, меняется от недели к неделе, просто, мы жили меньше. В пешей доступности пляж Ката, все необходимые магазины и сервисы.
Lưu trú 6 đêm vào Tháng 6, 2019
Kitti trả lời vào 26/06/2019
Dear Valued Guests, Greeting from Karona Reosrt & Spa, we are very appreciate to kind supported and Good Comments to us, Thank you for your kind and look forward to see you again, Have a good day, Best regards Kitti Su, Manager,

8/10 - Tốt

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Lưu trú 7 đêm vào Tháng 5, 2019
Kitti trả lời vào 28/06/2019
Thank you very much Have a good day, Best regards Kitti Su, Manager,

6/10 - Được

Jz, Karon

Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Water leaking from ceiling and wet the bedsheet in the midnight. Guess air-con pipe is leaking
Lưu trú 1 đêm vào Tháng 5, 2019
Kitti trả lời vào 16/05/2019
Dear Guests, First , hotel sorry for your inconvenience in this matter and now have to fixed. it is happen with the first rain of the season and leak from aircon it is from Aircon over cold in the room tem. Hope you kind understanding in this matter. Thank you for your kind supported us, Have a good day, Best regards Kitti Su, Manager,

6/10 - Được

Nicole, Adelaide

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
The resort was nice size. Staff were very friendly and accommodating. Could have a bit more variety at breakfast in terms of fruit and vegetarian options. Also could have more sun beds or make sure customers put their towel on the sunbeds and then don’t use it for most of the day. Good location but closer to Kata end.
Lưu trú 6 đêm vào Tháng 5, 2019
Kitti trả lời vào 14/05/2019
Dear Nicole, Greeting from Karona Resort & Spa, We are nice to here from you and thank you very much forl your kind supported and attention to comments us, For the both comments us, we will do our best to improve next. Thank you once again for your kind, Have a good day, Best regards Manager,

8/10 - Tốt

Alexandra

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 5, 2019
kitti trả lời vào 14/05/2019
Thank you very much, Best regads Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The place was fine though I felt the cost for food was higher then usual. That said their live entertainment was great.
Lưu trú 5 đêm vào Tháng 12, 2018

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 2 đêm vào Tháng 12, 2018

8/10 - Tốt

Antony

it was in ideal place to get around.beach bars food outlets all near by,staff very good.very clean apartment.breakfast spot on.
Lưu trú 5 đêm vào Tháng 11, 2018

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A szállás tökéletes volt, a szoba nagy, az ágy kényelmes, a kilátás elképesztő. Légkondicionáló, wifi van. A személyzet kedves és mosolygós, ha valami probléma adódott rögtön intézkedtek.
Lưu trú 11 đêm vào Tháng 10, 2018
Kitti trả lời vào 13/11/2018
Dear Valued Guests, Greeting from Karona Resort & spa,. We are very appreciate you to was kind support us, we are thank you very much for your kind positive comments and look forward to see you again at Karona Resrot & Spa, Wish you a good health Best regards Kitti Su Manager,

10/10 - Xuất sắc

Carole, Lancashire

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Had a brilliant 16 nights stay at Karona Resort & Spa , lovely friendly staff , rooms cleaned everyday , the hotel is so close to the beach and plenty of restaurants around . Karon beach is so much nicer than patong , we are definitely going back next year .
Lưu trú 16 đêm vào Tháng 10, 2018
kitti trả lời vào 13/11/2018
Dear Valued Guests, Greeting from Karona Resort & Spa, First we are thank you very much for your was kind support us, we are thank you for your positive comment us, we look forward to see you again for your returning guests us, Have a good health, Best regards, Kitti su, Manager,

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
酒店很干净,有游泳池,早餐也很不错,离沙滩很近
Lưu trú 4 đêm vào Tháng 9, 2018

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 13 đêm vào Tháng 9, 2018

8/10 - Tốt

Rod, melbourne, Australia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice hotel, close to the beach and restaurants
Nice, quiet, close to everything, good and peacfull. 100 mts from Karon Beach
Lưu trú 5 đêm vào Tháng 9, 2018

6/10 - Được

Thierry, Louviers

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi phòng
Le petit dejeuner est limite et cher 350bath la chambre est belle et spacieuse
Lưu trú 12 đêm vào Tháng 9, 2018
Kitti trả lời vào 02/10/2018
Dear Valued Guests, Greeting from Karona Resort & Spa, We are thank you very much for your kind support us, we are sorry about your breakfast expense is expensive so next time need you booking for the room included breakfast is better due to cheaper than room only. Hope the other things is may you satisfy with us and with appreciate you very mcuh, Have a nice day.. Best regards Kitti Su, Mananger.

10/10 - Xuất sắc

Rachael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great value nice breakfast handy location
Lưu trú 2 đêm vào Tháng 9, 2018
Kitti trả lời vào 02/10/2018
Dear Valued Guests, Greeting from Karona Resort & Spa, We are very appreciate you to kind support and attention us, Thank you for your kind positive comments us, and look forward to see you again, Have a nice day. Best regards, Kitti Su, Manager,

2/10 - Tồi

Kim Lun

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
4 stars hotel 2 Stars service, terrible experience
4 stars hotel 2 Stars service, terrible experience !! This time is my 4th time stay in Karon beach, but this time is terrible ......... 1. Breakfast is bad, less than 10 choice, the quality just like B&B. 2. The pool are small, the pool bar never open during 5 days stay. If you need pool towel, you need to bring your own or go to reception. 3. Hot water system not working. I had two night cold water bath in my room. 4. Fitness room air-con not working. Also few equipment are broken up. 5. No lift (i stay in 4th floor) 6. Front desk staff are rude. 7. Wifi very slow.....very slow.....very s..l...o...w... just like 56k P.S. many choice in karon beach and Kata beach,don’t stay in this “resort”
Lưu trú 4 đêm vào Tháng 8, 2018

10/10 - Xuất sắc

Eva, Ungarn

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Frühstück 4*,Zimmer ist bequem,Pool hervorragend.
Wir sind da 10 Tage mit meiner Mama,es war unvergesslich,wir sind ganz zufrieden mit allem.Pool und der Garten ist schön,wunderschöne Bäume,Blumen...Der Hotelstaff ist ganz hilfsreich,Frühstück immer genug und schmackhaft. Für uns ganz wichtig,daß das Hotel einen Fitnessraum hat,wir haben das auch total ausgenutzt.
Lưu trú 8 đêm vào Tháng 7, 2018
Kitti trả lời vào 15/08/2018
Dear Valued Guests, Thank you for all your kind positive comment us, we look forward to see you again for our returning guests us. with appreciate yours, Best regards Kitti