This place will surely always have business since it's right in front of the main ferry terminal, and they know this, so from the moment I checked in, it was clear the staff wasn't at all focused on the customer experience. They were dismissive and not at all helpful. Rooms were very bare, just as expected. No air conditioning (there was a fan), no mirror in the bathroom, the water splashed on my feet every time I turned the faucet on in the sink, the shower wets the whole bathroom, and everything stays wet and smells. The upside: you're right on the beach the second you walk out the door. I spent virtually no time in the room since there are hammocks and swings and little bars and small restaurants all along the beach. There was also a mosquito net in the room. Use it. It's necessary.