Khu BBQ/picnic

Nhận xét về Taj Bengal

5 out of 5
Taj Bengal
34 B Belvedere Road Alipore, Kolkata, West Bengal

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 220/304 nhận xét" "
Đánh giá 8 - Tốt. 53/304 nhận xét" "
Đánh giá 6 - Được. 20/304 nhận xét" "
Đánh giá 4 - Kém. 6/304 nhận xét" "
Đánh giá 2 - Tồi. 5/304 nhận xét" "

9,4/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

9,4/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Sibesh

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was great experience
Lưu trú 1 đêm vào Tháng 5, 2024
Arnab trả lời vào 13/05/2024
Dear Ms. Mamgain, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Sibesh

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel was great
Lưu trú 1 đêm vào Tháng 4, 2024
Arnab trả lời vào 13/05/2024
Dear Mr. Kumar, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Sumanta

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Exceptional Service and Care for Elderly Guests. I recently had the privilege of sending my elderly father, who is also a heart patient, and our family friend to stay at the Taj Bengal in Kolkata. From the moment they arrived until their departure, the staff's dedication to ensuring their comfort and well-being was truly remarkable. The airport transfers were seamless, thanks to the assistance of Sanjib Ghosh, Mr. Arjun, Tanmoy Biswas, and the entire team. Their attention to detail and personalized service made a lasting impression on me and provided me with the reassurance and confidence to send my elderly parent to this hotel alone again in the future. Throughout their stay, the staff went above and beyond to ensure my father and our family friend felt welcomed and cared for. The level of professionalism, warmth, and dedication exhibited by the front desk staff, concierge, and everyone involved in their stay was truly exceptional. I cannot express enough gratitude to the team at Taj Bengal for their outstanding hospitality. They have set a benchmark for what it means to provide exceptional service and care for elderly guests, particularly those with medical conditions. If you have elderly family members or loved ones visiting Kolkata, you can trust the Taj Bengal to treat them with the utmost respect, compassion, and attentiveness. Highly recommended for anyone seeking a luxurious and comfortable stay coupled with top-notch service.
Lưu trú 2 đêm vào Tháng 4, 2024
Arnab trả lời vào 08/05/2024
Dear Mr. Barua, Thank you for choosing to stay at Taj Bengal, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay.Thank you also for your heart warming appreciation of my colleagues Sanjib, Arjun and Tanmoy. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them. There can be no greater compliment for us than the fact that our guests choose to recommend us to their friends and colleagues. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that your guests and you experience our best hospitality on all your stays.Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally, in future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

DEEPAK, Porter Ranch

Lưu trú 4 đêm vào Tháng 4, 2024
Arnab trả lời vào 03/05/2024
Dear Mr. Mehra,Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

DOLLY

Lưu trú 2 đêm vào Tháng 4, 2024
Arnab trả lời vào 02/05/2024
Dear Ms. Maruvada, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Abhirupa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great customer Service , very reliable . Clean .
Lưu trú 1 đêm vào Tháng 2, 2024
Arnab trả lời vào 13/03/2024
Dear Mr. Mukherjee,Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Rahul

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Helpful and cordial service
Lưu trú 3 đêm vào Tháng 2, 2024
Arnab trả lời vào 13/03/2024
Dear Mr. Jaiswal, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Srilekha

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Service for the hotel.
Lưu trú 2 đêm vào Tháng 2, 2024
Arnab trả lời vào 13/03/2024
Dear Ms. Paul, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Rana

Lưu trú 2 đêm vào Tháng 2, 2024
Arnab trả lời vào 13/03/2024
Dear Mr. Saha, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

8/10 - Tốt

Kok Pin

Khách đi công tác
Thích: Nhân viên & dịch vụ
Overall staff services are excellent. Hotel lobby look grand but the rooms to have some renovation. It very old and the room design I would say very not match. Housekeeping team need to improve the cleanliness, found previous guest hairs still in the room floor and toilet.
Lưu trú 2 đêm vào Tháng 2, 2024
Arnab trả lời vào 13/03/2024
Dear Mr. Yew,Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are privileged to enjoy the goodwill of our guests, and have always benefited from their advice, suggestions and feedback. Rest assured that we are addressing this with the team, and that we will do all that it takes to ensure these do not recur. We look forward to an opportunity to be of service again, and would request you to let us know when you plan to visit. It would be a pleasure to welcome you back, and I am confident that you will experience our best hospitality on all your future visits.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Gurudas, ISELIN

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hospitality & Services of all the staff members was the best part of our stay
Lưu trú 9 đêm vào Tháng 1, 2024
Arnab trả lời vào 14/02/2024
Dear Mr. Sarkar, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Abhirupa

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I love everything about this hotel . I am a regular . Twice a year I come over and stay here . They are very dependable , I get off at night and I know my transportation for the hotel is waiting for me . Also you will meet a gentleman at the airport who works for the airport and Taj I believe who will make sure you get in the car safe and sound . This is an amazing hotel , every one is so professional and friendly Love it
Lưu trú 1 đêm vào Tháng 2, 2024
Arnab trả lời vào 14/02/2024
Dear Mr. Mukherjee, Greetings from Taj Bengal!It was a pleasure to have you with us. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Sunny

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely hotel, real luxury
Lưu trú 2 đêm vào Tháng 1, 2024
Arnab trả lời vào 30/01/2024
Dear Mr. Kumar, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Gurudas, ISELIN

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2024
Arnab trả lời vào 30/01/2024
Dear Mr. Sarkar, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Gurudas, ISELIN

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
, Food quality and staffs are excellent. Cleanliness around surrounding vicinity needs to be improved.
Lưu trú 2 đêm vào Tháng 1, 2024
Arnab trả lời vào 27/01/2024
Dear Mr. Sarkar, Greetings from Taj Bengal!It was a pleasure to have you with us. We are privileged to enjoy the goodwill of our guests, and have always benefited from their feedback. Rest assured that we are addressing this with the team, and that we will do all that it takes to ensure these do not recur. It would be a pleasure to welcome you back, and I am confident that you will experience our best hospitality on all your future visits.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Chowdhury, Temple City

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Tapan the guard downstairs was great
Lưu trú 2 đêm vào Tháng 1, 2024
Arnab trả lời vào 19/01/2024
Dear Mr. Chowdhury, Greetings from Taj Bengal!It was a pleasure to have you with us. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with Tapan.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Yachneet

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfect hospitality
Taj ness !! Never lets anyone down . Perfect hospitality!
Lưu trú 1 đêm vào Tháng 1, 2024
Arnab trả lời vào 10/01/2024
Dear Mr. Pushkarna, Greetings from Taj Bengal!It was a pleasure to have you with us. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them.On behalf of the team, it gives me great pleasure to extend our greetings and best wishes to your family and you in the New Year.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Chitra

Lưu trú 1 đêm vào Tháng 9, 2023
Arnab trả lời vào 10/01/2024
Dear Ms. Subramanian,Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. On behalf of the team, it gives me great pleasure to extend our greetings and best wishes to your family and you in the New Year.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Ritu

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Serene Surroundings
Surrounded by greenery this property is close to Park Street and Victoria Memorial right opposite Zoo. This makes it convenient for work and pleasure activities. Staff is very helpful and friendly. Food is awesome. Indeed one of the best places to stay in Kolkata.
Lưu trú 2 đêm vào Tháng 12, 2023
Arnab trả lời vào 10/01/2024
Dear Mr. Dhamija, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. Thank you also for your heart warming appreciation of our colleagues who were delighted to receive your approval of the service and food they prepared. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.On behalf of the team, it gives me great pleasure to extend our greetings and best wishes to your family and you in the New Year.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Jaywant

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
You cannot beat Taj's attention to detail and their customer service.
Lưu trú 4 đêm vào Tháng 12, 2023
Arnab trả lời vào 10/01/2024
Dear Mr. Nitturkar, Greetings from Taj Bengal!It was a pleasure to have you with us. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them.On behalf of the team, it gives me great pleasure to extend our greetings and best wishes to your family and you in the New Year.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Ilin

Lưu trú 2 đêm vào Tháng 12, 2023
Arnab trả lời vào 21/12/2023
Dear Mr. Sen, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We look forward to be of service again in the future.Kind regards,Team Taj Bengal, Kolkata

4/10 - Kém

Peter

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I requested a non smoking room and was told upon arrival that they only had smoking rooms. I would’ve switched to a different hotel but it was nearly 1am so had no choice. Woke up in the morning with a headache from the engrained smoke smell.
Lưu trú 1 đêm vào Tháng 11, 2023
Saurabh trả lời vào 20/12/2023
Dear Mr. Singh, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are privileged to enjoy the goodwill of our guests, and have always benefited from their feedback. Please accept my sincere apologies for the inconvenience you faced, and my assurance that we will be addressing this with the team, and that we will do all that it takes to ensure these do not recur. We look forward to an opportunity to be of service again, and would request you to let us know when you plan to visit. It would be a pleasure to welcome you back, and I am confident that you will experience our best hospitality on all your future stays. With regards, Saurabh Mitra Director of Rooms

10/10 - Xuất sắc

Ritu

Lưu trú 2 đêm vào Tháng 11, 2023
Arnab trả lời vào 20/12/2023
Dear Mr. Dhamija,Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We look forward to be of service again in the future.Kind regards,Team Taj Bengal, Kolkata

10/10 - Xuất sắc

Rana, raleigh

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Had a wonderful hair salon experience. Manu and Depanita were superb. My daughter and I had a top notch salon service.
Lưu trú 1 đêm vào Tháng 11, 2023
Arnab trả lời vào 20/12/2023
Dear Mr. Mukerji, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We look forward to be of service again in the future.Kind regards,Team Taj Bengal, Kolkata

10/10 - Xuất sắc

Andy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff are amazing. I contacted the concierge several times to ask for information and to arrange airport transfers and a city tour and they responded quickly. There was always someone there to help if I had any questions. Sanjib, the concierge, was superb and came and found me to check everything was OK and to ask if there was anything else I wanted to do. My driver Aftab was excellent. A very good driver and companion in the car. Also Debojyoti on the travel desk made sure everything happened on time and as planned. An excellent stay. Would recommend for the level of service.
Lưu trú 4 đêm vào Tháng 11, 2023
Arnab trả lời vào 16/11/2023
Dear Mr. Jones,Thank you for sharing your review with us.We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with Sanjib, Aftab and Debojyoti. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again. Please do let me know of any assistance that I may be of personally.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Ansuman

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
One of the best hostels in the world. Luxurious, excellent food, extremely helpful and professional staff, unparalleled services, unbearable prices. Thank you very much Taj Bengal, we had an excellent stay in Kolkata
Lưu trú 3 đêm vào Tháng 11, 2023
Arnab trả lời vào 16/11/2023
Dear Mr. Datta, Greetings from Taj Bengal!It was a pleasure to have you with us. Thank you for your heart warming appreciation of our colleagues who were delighted to receive your approval of the service and food they prepared. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Varda

Lưu trú 1 đêm vào Tháng 10, 2023
Arnab trả lời vào 03/11/2023
Dear Ms. Taneja,Thank you for sharing your review. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again. Please do let me know of any assistance that I may be of personally.Warm regards,Arnab ChatterjeeGeneral Manager

8/10 - Tốt

Raja

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The stay was enjoyable and the customer service was impeccable. The only issue was the damp and mould smell in the room including the bed linens and pillows. It triggered allergies and we coughed and sneezed throughout our stay. We got an air purifier that helped a little.
Lưu trú 3 đêm vào Tháng 10, 2023
Arnab trả lời vào 28/10/2023
Dear Mr. Sen,Greetings from Taj Bengal!It was a pleasure to have you with us. We are privileged to enjoy the goodwill of our guests, and have always benefited from their advice, feedback and suggestions, and I am grateful to you for bringing your concerns to our attention. Please accept my apologies. We look forward to an opportunity to be of service again, and would request you to let us know when you plan to visit. It would be a pleasure to welcome you back, and I am confident that you will experience our best hospitality on all your future visits. We look forward to be of service again.Warm regards,Arnab ChatterjeeGeneral Manager

6/10 - Được

harikumarreddy

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ
Location is Good, Food Taste is Bad
Lưu trú 2 đêm vào Tháng 10, 2023
Nitin trả lời vào 28/10/2023
Dear Mr. Munnangi, Greetings from Taj Bengal!It was a pleasure to have you with us. I am grateful to you for bringing your concern to our attention which we have noted, and will look into.It would be a pleasure to welcome you back, and I am confident that you will experience our best hospitality on all your future visits. We look forward to be of service again.Warm regards,Nitin Mathur Executive Chef

10/10 - Xuất sắc

Soumen

Lưu trú 1 đêm vào Tháng 10, 2023
Arnab trả lời vào 16/11/2023
Dear Mr. Chowdhury, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for your kind review, which we acknowledge and will share with all our colleagues.We are grateful for the confidence and trust reposed in us, and look forward to be of service again.Warm regards,Arnab ChatterjeeGeneral Manager

8/10 - Tốt

JOYEETA

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2023
Arnab trả lời vào 10/10/2023
Dear Ms. Chatterjee, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

6/10 - Được

PRADIP

Lưu trú 5 đêm vào Tháng 9, 2023
Arnab trả lời vào 04/10/2023
Dear Mr. Ghosh, Greetings from Taj Bengal!It was a pleasure to have you with us. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Pabitra

Lưu trú 5 đêm vào Tháng 9, 2023
Arnab trả lời vào 30/09/2023
Dear Mr. Roy,Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Chitra

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Pleasant stay at Taj Bengal
We had a great time at Taj Bengal. The staff are exceptional - from the door man to the reception and housekeeping. Very courteous and obliging. Overall, our stay was very pleasant. Also given very good and efficient service at the salon by Manu n Diwa
Lưu trú 4 đêm vào Tháng 9, 2023
Arnab trả lời vào 25/09/2023
Dear Ms. Subramanian,Greetings from Taj Bengal!It was a pleasure to have you with us. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

2/10 - Tồi

Amitabh

Lưu trú 1 đêm vào Tháng 9, 2023
Arnab trả lời vào 19/09/2023
Dear Mr. Ray,Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We appreciate the feedback received and may I request you to kindly share your preferred number or e-mail us at tbhgm.cal@tajhotels.com to let us know in detail about any inconvenience that you have faced during your visit as we have noticed an opportunity for improvement.Looking forward to hearing from you.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Karan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Service par excellence
Excellent stay. From the moment we checked in to checkout, the staff went over and above to give us the incomparable Taj experience. The room was impeccable and cleaned with care and thoughtfulness. Would not think twice to come back here. Bimal, Alpan, Nunet (?), Wazim, and everyone at front desk, Nizam at the restaurant, the housekeeping staff, every single staff at this property made sure to give us an extremely comfortable and luxurious stay - a big thank you!
King premium room with view
Independence Day decor
King club room one up from the premium
Lưu trú 2 đêm vào Tháng 8, 2023
Arnab trả lời vào 21/08/2023
Dear Mr. Bakshi,Thank you for choosing to stay at Taj Bengal, and for sharing your feedback with us.It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the overall hotel’s facilities and services, and had a comfortable stay. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with Bimal, Alpan, Nunte, Wazim and Nizam.We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that your guests and you experience our best hospitality on all your stays. Please do let me know if I could be of any assistance at Taj Bengal.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

RASHID

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay and unwind
Lưu trú 1 đêm vào Tháng 8, 2023
Arnab trả lời vào 11/08/2023
Dear Mr. Zaman, Greetings from Taj Bengal!It was a pleasure to have you with us. Thank you for your kind appreciation of our colleagues who were delighted to receive your approval of their service. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

8/10 - Tốt

Vineet

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
TAJ = CLASS
Taj is a beautiful property with a huge legacy behind it. It's quintessential Taj and Very much Bengal not just because of it's location but the ethos it carries, the food, the people, the culture and the warmth. Always a pleasure to stay at a Taj property.
Lưu trú 1 đêm vào Tháng 7, 2023
Arnab trả lời vào 11/08/2023
Dear Mr. Gupta,Greetings from Taj Bengal!It was a pleasure to have you with us. Thank you for your heart warming appreciation of our colleagues who were delighted to receive your approval of the service and food they prepared. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

8/10 - Tốt

Sai prasad

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Memorable stay
Had fantastic experience and hospitality is splendid Food quality is amazing n cleanliness is exemplary
Lưu trú 3 đêm vào Tháng 7, 2023
Arnab trả lời vào 11/08/2023
Dear Mr. Ponnada,Greetings from Taj Bengal!It was a pleasure to have you with us. Thank you for your heart warming appreciation of our colleagues who were delighted to receive your approval of the service and food they prepared. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
it was excellent
Lưu trú 2 đêm vào Tháng 6, 2023
Arnab trả lời vào 23/06/2023
Dear Guest,Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeHotel Manager

10/10 - Xuất sắc

srikanth

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
stay and hospitality were so good
Lưu trú 1 đêm vào Tháng 6, 2023
Arnab trả lời vào 14/06/2023
Dear Sir,Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeHotel Manager

10/10 - Xuất sắc

Maahes

Lưu trú 2 đêm vào Tháng 4, 2023
Arnab trả lời vào 08/05/2023
Dear Mr. Chandiras,Greetings from Taj Bengal!It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits.It is our sincerest wish and hope that you, and your family, relatives, friends, colleagues, and their families stay well and safe.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeHotel Manager

4/10 - Kém

Basundhara

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The room was good at first glance, but soon we realized the maintenance they do is close to zero for the rooms. We were very surprised to see they have flies and mosquitos inside the room. The bathroom vent was not working and faucet was leaking water. Water clogged in bathtub. We kept calling front desk, they said they sent technician who will arrive shortly, but nobody cared to show up for an entire day. I would say the breakfast even seemed pretty standard considering what similar 5-7 star hotels in Kolkata nowadays arrange for. I have stayed in Grand, Peerless inn, Novotel and many other hotels before and compared to all of those I had a huge expectation from the Taj, which I thought was obvious considering the heritage and the brand name. But I left with a heavy heart and disappointment. The next day before I left the room, noted everything in a piece of paper and kept it on the table for room service. I came back and found the head of room service manager I believe, he personally took care of the things I have complained on my note and fixed those in the room. They even found a hole in the window, the reason why insects were there in the room.
Saurabh trả lời vào 08/05/2023
Dear Ms. Dey, Thank you for visiting Taj Bengal, and it was a pleasure to have you with us. We are privileged to enjoy the goodwill of our guests, and have always benefited from their advice, feedback and suggestions, and I am grateful to you for bringing your concerns to our attention. Please accept my sincere apologies for the inconvenience you faced, and my assurance that we will be addressing this with the team, and that we will do all that it takes to ensure these do not recur. We look forward to an opportunity to be of service again, and would request you to let us know when you plan to visit. It would be a pleasure to welcome you back, and I am confident that you will experience our best hospitality on all your future visits. We look forward to be of service again in the future. With regards, Saurabh MitraDirector of Rooms

10/10 - Xuất sắc

Pallavi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Best hospitality
Trip was excellent, I absolutely enjoyed chatting with the duty manager, Mr. Bimal. Would love to come back again to visit just to enjoy the hospitality. Thanks very much Mr.Bimal.
Lưu trú 1 đêm vào Tháng 4, 2023
Arnab trả lời vào 08/05/2023
Dear Ms. Raje,Greetings from Taj Bengal!It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. Thank you also for your heart warming appreciation of my colleague Bimal. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them.We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits.It is our sincerest wish and hope that you, and your family, relatives, friends, colleagues, and their families stay well and safe.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeHotel Manager

10/10 - Xuất sắc

Pranab

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 7 đêm vào Tháng 3, 2023
Arnab trả lời vào 05/04/2023
Dear Mr. Ray, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to being of service again, and ensuring that you experience our best hospitality.Warm regards,Arnab ChatterjeeHotel Manager

10/10 - Xuất sắc

priyamvada

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 3, 2023
Arnab trả lời vào 20/03/2023
Dear Ms. Sharma, Thank you for choosing to stay at Taj Bengal, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits. Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally.Warm regards,Arnab ChatterjeeHotel Manager

10/10 - Xuất sắc

Abhirupa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is amazing. For me this is the hotel to be at. When I arrive in Kolkata, India , this is the hotel of my choice . This is my sancuary. Just amaizing.
Lưu trú 1 đêm vào Tháng 2, 2023
Arnab trả lời vào 20/03/2023
Dear Mr. Mukherjee, Greetings from Taj Bengal Kolkata! It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay.We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them. There can be no greater compliment for us than the fact that our guests choose to return to us. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your stays.Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally.Warm regards,Arnab ChatterjeeHotel Manager

10/10 - Xuất sắc

Shivi

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
One word describes the experience, pamper. They treat you like they have known you for years and every wish is their command. Absolutely, the best experience ever.
Lưu trú 3 đêm vào Tháng 3, 2023
Arnab trả lời vào 13/03/2023
Dear Ms. Fotedar, Thank you for choosing to stay at Taj Bengal, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. Thank you also for your heart warming appreciation of our colleagues. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits. Please do let me know of any assistance that I may be of personally.Warm regards,Arnab ChatterjeeHotel Manager

10/10 - Xuất sắc

Saifuzzaman

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fabulous as always Taj hospitality is the best.
Lưu trú 4 đêm vào Tháng 3, 2023
Arnab trả lời vào 13/03/2023
Dear Mr. Chowdhury, Thank you for choosing to stay at Taj Bengal, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services.We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits. Please do let me know of any assistance that I may be of personally.Warm regards,Arnab ChatterjeeHotel Manager

10/10 - Xuất sắc

Nazli

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent service, the location is a little distant from central areas
Lưu trú 2 đêm vào Tháng 2, 2023
Arnab trả lời vào 16/02/2023
Dear Ms. Kibria,Thank you for visiting Taj Bengal, and it was a pleasure to have you with us. I am happy to learn that the convenience of our proximity to the city, owing to the hotel’s location was an added advantage for you during your visit. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeHotel Manager