Hồ bơi ngoài trời, mở cửa từ 6:00 đến 20:00, dù/ô trên bãi biển/hồ bơi
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Nhận xét về DoubleTree by Hilton Shah Alam i-City

5 out of 5
DoubleTree by Hilton Shah Alam i-City
i-City Golden Triangle, Shah Alam

Nhận xét

9,4

Ngoại hạng

Đánh giá 10 - Xuất sắc. 52/69 nhận xét" "
Đánh giá 8 - Tốt. 11/69 nhận xét" "
Đánh giá 6 - Được. 3/69 nhận xét" "
Đánh giá 4 - Kém. 2/69 nhận xét" "
Đánh giá 2 - Tồi. 1/69 nhận xét" "

9,4/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

9,0/10

Tiện nghi, dịch vụ

9,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Aravind

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely hotel and staff, mall next door was handy. Limited public transport options
Lưu trú 4 đêm vào Tháng 4, 2024
DoubleTree Shah Alam i-City Team trả lời vào 23/04/2024
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

6/10 - Được

Nisha

Thích: Nhân viên & dịch vụ
Stayed from 11th of April till 17th of April. Our Room had great view. Bed was comfortable. Tv had limited channels. Staff is extremely caring. Very courteous, ready to help. Breakfast had variety. There was a choice of Malay, Indian, Chinese and western. Fruits were not much of choice, there was watermelon, melon and maybe pineapple. Teh tarik was luke warm extremely sweet sickly taste. Coffee was a great let down. Our room showers were a let down. The cubicle is so small to accommodate for the massive bath which is a waste of space. Shower leaks through the shower door. The floor towel was soaked and had to use another to step on to a dryer towel.
DoubleTree Shah Alam i-City Team trả lời vào 18/04/2024
Dear Valued Guest, thank you for leaving us a review. Whilst we are pleased that you enjoyed most aspects of your stay, we are disappointed to hear about the shortfalls in service that impacted your stay experience. Kindly be assured that your feedback has been duly noted and we have highlighted the same to the respective department for further improvements. We look forward to welcoming you back to our hotel again soon. Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

Nisha

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very friendly staff
Lưu trú 3 đêm vào Tháng 4, 2024
Priyadarshini Richard trả lời vào 15/04/2024
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

Rio

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
スタッフの方、みんな優しく安心して過ごすことが出来ました。周りも夜のテーマパークやショッピングモールなどがあり、市内に行かなくても楽しむことができます。ただ、クアラルンプール市内からは遠いところだけが難点です。
Lưu trú 3 đêm vào Tháng 3, 2024
DoubleTree Shah Alam i-City Team trả lời vào 19/03/2024
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

Zane

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is new and comfortable. There is a parking free of 30 dollars a day.
Lưu trú 2 đêm vào Tháng 3, 2024
DoubleTree Shah Alam i-City Team trả lời vào 19/03/2024
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

Ramlan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very good location
Staff very hospitable, amazing as always. Location next to shopping mall, good restaurants and varied entertainment places. Try get rooms facing I-City Park
Lưu trú 2 đêm vào Tháng 2, 2024
DoubleTree Shah Alam i-City Team trả lời vào 28/02/2024
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

JungHun

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
Priyadarshini Richard trả lời vào 01/02/2024
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

sheirella

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2024
DoubleTree by Hilton Shah Alam i-City Team trả lời vào 31/01/2024
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

BYUNGJIN

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 1, 2024
DoubleTree by Hilton Shah Alam i-City Team trả lời vào 31/01/2024
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

8/10 - Tốt

Frode

Lưu trú 4 đêm vào Tháng 1, 2024
DoubleTree by Hilton Shah Alam i-City Team trả lời vào 31/01/2024
Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely – DoubleTree by Hilton Shah Alam i-City Team

10/10 - Xuất sắc

gavin

Khách đi công tác
Thích: Tiện nghi, dịch vụ
Brand new and impressive property Great views
Lưu trú 1 đêm vào Tháng 1, 2024
DoubleTree by Hilton Shah Alam i-City Team trả lời vào 31/01/2024
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

Desmond

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
KL stay 2025
Toilet basin was choke
Lưu trú 1 đêm vào Tháng 1, 2024
DoubleTree by Hilton Shah Alam i-City Team trả lời vào 31/01/2024
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

8/10 - Tốt

Queenie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice room nice view
Hotel very clean. Nice view. Iverall is good ..It just pillow too low.
Lưu trú 1 đêm vào Tháng 12, 2023
DoubleTree by Hilton Shah Alam i-City Team trả lời vào 31/01/2024
Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely – DoubleTree by Hilton Shah Alam i-City Team

8/10 - Tốt

FARIS

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Lưu trú 2 đêm vào Tháng 12, 2023
DoubleTree Shah Alam i-City Team trả lời vào 30/12/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe!

10/10 - Xuất sắc

chui fung

Thích: Sạch sẽ
Lưu trú 6 đêm vào Tháng 12, 2023
DoubleTree Shah Alam i-City Team trả lời vào 30/12/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

Maria

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
DoubleTree Shah Alam i-City Team trả lời vào 30/12/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe!

10/10 - Xuất sắc

Reny

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 12, 2023
DoubleTree Shah Alam i-City Team trả lời vào 30/12/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe!

10/10 - Xuất sắc

Sivananthan

Lưu trú 1 đêm vào Tháng 11, 2023
DoubleTree Shah Alam i-City Team trả lời vào 30/12/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

4/10 - Kém

Cheah Hung

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 11, 2023
Reservation Team trả lời vào 18/11/2023
Dear Valued Guest, Thank you for your feedback. We regret very much to hear that all aspects of your stay did not meet your expectations. In order for us to highlight your concerns with the relevant department and take corrective measures, may we know a few more details from your end so that we can ensure we improve our service offering in the future. We hope you will give us another opportunity to make it right! Best Regards DoubleTree by Hilton Shah Alam i-City team

10/10 - Xuất sắc

Tomoka

Lưu trú 2 đêm vào Tháng 10, 2023
Reservation Team trả lời vào 25/11/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

Scott

Lưu trú 5 đêm vào Tháng 10, 2023
Reservation Team trả lời vào 04/11/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

NOR HANANI

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Marvellous
Amazing experience..will come again
Lưu trú 1 đêm vào Tháng 10, 2023
Reservation Team trả lời vào 04/11/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

Arman

Lưu trú 3 đêm vào Tháng 10, 2023
Reservation Team trả lời vào 04/11/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

Aya

Lưu trú 1 đêm vào Tháng 10, 2023
Reservation Team trả lời vào 01/11/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

8/10 - Tốt

TAKAYUKI

Lưu trú 1 đêm vào Tháng 10, 2023
Reservation Team trả lời vào 31/10/2023
Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely – DoubleTree by Hilton Shah Alam i-City Team

10/10 - Xuất sắc

RINKA

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
清潔でルームサービスも充実でした。
Lưu trú 3 đêm vào Tháng 9, 2023
Reservation trả lời vào 29/09/2023
Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely – DoubleTree by Hilton Shah Alam i-City Team

10/10 - Xuất sắc

Christopher

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I'm an American so being unfamiliar with Malaysia i didnt quite know what to expect of hotels in Malaysia. I stayed in room 603 from the middle of august to about a week or so ago. From what i saw and experienced, this is the best, cleanest, highest class hotel i have ever been in, in my life. I stayed briefly in other hotels like Cosmo Hotel in KL centre or 5 senses or other 4 or 5 star hotels near Kuala Lumpur. None of them can compare with double tree in shah Alam. All the other hotels had a mold smell or were unlivable (especially cosmo hotel - which was frankly a terrible experience). The Saujana Hotel was the only other hotel that seemed almost on par but still had a mold mildew smell present. However shah alam doubletree by hilton was in comparison extremely clean, zero mold smell or mildew issues, excellent staff service even in AM hours, a luxurious lobby and restaurant, courteous and helpful staff and managers - essentially a 5 star hotel experience straight from top tier professionals likely trained in switzerland , but in Malayasia. The only downside of double tree in shah Alam was the distance from KL proper, but it is still the best hotel in my opinion, in Malaysia around KL
Lưu trú 8 đêm vào Tháng 8, 2023
Reservation Team trả lời vào 19/09/2023
Dear Mr. Christopher, Warm Greetings from DoubleTree by Hilton Shah Alam i-City! Thank you for leaving us with a perfect rating, We are so happy to hear you had a great stay with us. We look forward to welcoming you back soon! Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

Patricia, Burnaby

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel and just opened in Aug 2022. We stayed 8 nights and by the second night the staff started to recongize us and greeted us warmly each time. The house keeping staff was also super attentive and helpful checking in on us in the evening to make sure we had enough water bottles and towels for the night. Extra bonus for being next to a mall with an outdoor walk path leading directly from hotel lobby to side entrance of the mall.
Lưu trú 8 đêm vào Tháng 9, 2023
Reservation Team trả lời vào 17/09/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

8/10 - Tốt

Lavinia, Sans Souci

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The check in experience was smooth and great. Cheryl who attended to us was very efficient, welcoming and courteous. Thank you for giving us a lovely stay.
Lưu trú 1 đêm vào Tháng 9, 2023
Reservation trả lời vào 12/09/2023
Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely – DoubleTree by Hilton Shah Alam i-City Team

8/10 - Tốt

Hee Cheol

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 9, 2023
Reservation trả lời vào 09/09/2023
Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely – DoubleTree by Hilton Shah Alam i-City Team

10/10 - Xuất sắc

LYNN

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
최고의 호텔
가격도 너무 좋고 아침 뷔페도 훌륭하고 방도 깨끗하고 모든 면에서 5 star 등급의 호텔입니다
Lưu trú 2 đêm vào Tháng 9, 2023
Reservation trả lời vào 08/09/2023
Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely – DoubleTree by Hilton Shah Alam i-City Team

10/10 - Xuất sắc

SAN HAN

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 8, 2023
Reservation Team trả lời vào 03/09/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

6/10 - Được

Kulbir

Khách đi công tác
Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Good but not so good.
Everything was great except for service. Food service was not good, staff not knowledgable.
Lưu trú 5 đêm vào Tháng 8, 2023
Reservation Team trả lời vào 23/08/2023
Dear Valued Guest, thank you for leaving us a review. Whilst we are pleased that you enjoyed most aspects of your stay, we are disappointed to hear about the services that impacted your stay experience. Kindly be assured that your feedback has been duly noted and we have highlighted the same to the respective department for corrective actions. We look forward to welcoming you back to our hotel again soon. Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

xia feng

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
New hotel with a very nice pool for families. Staffs are well trained and very professional. The location is a little bit off if you are in KL for holiday. However, I will stay in this hotel for my next visit as Grab in MY is cheap enough.
Lưu trú 3 đêm vào Tháng 8, 2023
Reservation Team trả lời vào 17/08/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam I-City Team.

10/10 - Xuất sắc

WANAWD

Lưu trú 1 đêm vào Tháng 8, 2023
Reservation Team trả lời vào 08/08/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

Florence

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I will definitely give the hotel rate 100/10 Love it and very friendly staff and my room smells great so clean.. i will definitely book again and will consider this my to go hotel in KL 👍🙏
Reservation Team trả lời vào 04/08/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

NOOR ZAKIYAH

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 7, 2023
Reservation Team trả lời vào 04/08/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

Grzegorz

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 7, 2023
Reservation Team trả lời vào 15/07/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

Sari

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect hotel
Lưu trú 2 đêm vào Tháng 7, 2023
Reservation Team trả lời vào 15/07/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

SHURI

Thích: Sạch sẽ
Lưu trú 3 đêm vào Tháng 7, 2023
Reservation Team trả lời vào 15/07/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

Germaine

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place for business stay
Good food and hotel rooms were clean and spaces.
Lưu trú 3 đêm vào Tháng 6, 2023
Reservation Team trả lời vào 24/06/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

Jinming Jerry

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect hotel for business travellers whom wants to avoid city center traffic. New, nice, clean. No complaint!
Lưu trú 1 đêm vào Tháng 6, 2023
Reservation Team trả lời vào 24/06/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

John

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Love the attentiveness and also cleanliness. Quiet and great for rest after a day out for work.
Lưu trú 3 đêm vào Tháng 6, 2023
Reservation Team trả lời vào 22/06/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

TAIGA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 6, 2023
Reservation Team trả lời vào 17/06/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

John

Lưu trú 1 đêm vào Tháng 6, 2023
Reservation Team trả lời vào 14/06/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

Mohd Suhairi

Lưu trú 1 đêm vào Tháng 5, 2023
Reservation Team trả lời vào 07/06/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

10/10 - Xuất sắc

Mohd sahril

Lưu trú 2 đêm vào Tháng 3, 2023
DoubleTree by Hilton Shah Alam i-City trả lời vào 13/04/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team

4/10 - Kém

aileen

Lưu trú 3 đêm vào Tháng 3, 2023
Best Regards DoubleTree by Hilton Shah Alam i-City trả lời vào 17/03/2023
Dear Valued Guest, Thank you for your feedback. We regret very much to hear that all aspects of your stay did not meet your expectations. In order for us to highlight your concerns with the relevant department and take corrective measures, may we know a few more details from your end so that we can ensure we improve our service offering in the future. We hope you will give us another opportunity to make it right!

10/10 - Xuất sắc

Paul Kenneth

Lưu trú 1 đêm vào Tháng 2, 2023
Sincerely –DoubleTree by Hilton Shah Alam i-City trả lời vào 17/03/2023
Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon.

10/10 - Xuất sắc

Azmawani

Lưu trú 1 đêm vào Tháng 1, 2023
Khairul trả lời vào 23/01/2023
Dear Valued Guest, Thank you for leaving us with a perfect rating, We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team