Dear Oliver,Thank you for your glowing feedback about your recent stay at EQ. We are delighted to hear that you enjoyed the breathtaking views from our infinity pool and rooftop bar, overlooking iconic landmarks such as Merdeka 118, Menara KL Tower, and the renowned Petronas Towers. It's wonderful to know that you found the skyline spectacular and that the rooftop bar provided the best view of the Petronas Twin Towers. We appreciate your insights about the dress code for the bar and assure you that our staff are always available to assist with any requirements. We look forward to welcoming you back for another memorable experience at our hotel in the future!Warm regards,Gerard WalkerGeneral Manager

Dear Martin,Thank you immensely for your glowing review following your recent stay at EQ. We're absolutely thrilled to hear that your experience with us surpassed your expectations and that you consider us the best hotel you've ever stayed in. It's an honor to receive such high praise, especially from a seasoned traveler like yourself.We're delighted that you found our food options fantastic and that our staff left such a positive impression on you. Providing exceptional service is at the core of what we do, and we're thrilled that our team's efforts made your stay memorable.It's also wonderful to hear that you found your room to be perfectly dark and soundproofed, ensuring a peaceful night's sleep. Your comfort is of utmost importance to us, and we're glad we could provide you with a restful environment.We would be absolutely thrilled to welcome you back to EQ whenever your travels bring you to KL. Should you need anything at all or wish to make arrangements for your next visit, please don't hesitate to reach out to us.Warm regards,Gerard WalkerGeneral Manager

Dear Zeljko, Thank you for your wonderful review and for choosing to stay with us at EQ. We are delighted to hear that you had a fantastic experience during your time in Kuala Lumpur. Your feedback is truly appreciated, and we're thrilled that you consider us one of the best hotels in KL. We constantly strive to provide our guests with exceptional service and unforgettable experiences. Once again, thank you for your kind words, and we look forward to welcoming you back to EQ Kuala Lumpur in the near future. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us directly. Warm regards, Gerard Walker General Manager

Dear William,Thank you for your recent patronage at EQ Kuala Lumpur and for marking us excellent 5-star review. We hope that you had a pleasant experience overall.We look forward to welcoming you back to EQ for another memorable stay. If there's anything else we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Warm regards,Gerard WalkerGeneral Manager

Dear Jane,Thank you for taking the time to leave us a 5-star review. We're delighted that you had such a great experience during your stay with us.Once again, thank you for your stay and we hope to welcome you back to EQ Kuala Lumpur soon.Warm regards,Gerard WalkerGeneral Manager

Dear Masashi,Thank you for choosing EQ for your recent stay in Kuala Lumpur. It brings us immense joy to hear that you had such a wonderful experience with us. Providing exceptional accommodations and service is our utmost priority, and we're thrilled that we could meet and exceed your expectations.We would be absolutely thrilled to welcome you back in the future.Kind regards,Gerard WalkerGeneral Manager

Dear Kosaku,Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us.We sincerely look forward to the opportunity of welcoming you back for another exceptional stay in the future.Warm regards,Gerard WalkerGeneral Manager

Dear Christine,Thank you for taking the time to leave us a review. We're delighted to hear that you had a wonderful time with us. If there's anything else we can assist you with, please don't hesitate to let us know.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Gerard WalkerGeneral Manager

Dear Mourad,Thank you for your positive feedback. We're delighted to hear that you enjoyed our great location, delicious breakfast, and friendly staff. Your satisfaction is our top priority, and we're glad that we could contribute to making your stay enjoyable. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Warm regards,Gerard WalkerGeneral Manager

Dear Shashidhar,Thank you for sharing your wonderful experience at EQ Kuala Lumpur. We're thrilled to hear that you had a lovely stay with us and that you found our hotel and hospitality outstanding. It's fantastic to know that you enjoyed our spacious rooms and encountered friendly staff at the check-in counter. Your satisfaction is our top priority, and we're delighted that we could provide you with a very pleasant experience. We look forward to welcoming you back for another exceptional stay in the future.Warm regards,Gerard WalkerGeneral Manager

Dear Tokiwa,Thank you for sharing your feedback! We're glad to hear that you enjoyed our rooftop bar. Your suggestion about making a prior reservation is duly noted. We'll strive to ensure a smoother experience for our guests by encouraging reservations to avoid any disappointment. We appreciate your recommendation and look forward to welcoming you back soon.Warm regards,Gerard WalkerGeneral Manager

Dear Samuel,We're thrilled to know that you enjoyed your overall experience at EQ. Thank you for your patronage, and for taking the time to rate us positively.We hope to have the pleasure of welcoming you back and providing you with more delightful moments during your future visits.Warm regards,Gerard WalkerGeneral Manager

Dear Nina,Thank you for sharing your wonderful experience at EQ Kuala Lumpur. We are delighted to hear that you enjoyed your stay and appreciated our spacious, modern, and well-thought-out rooms with magnificent views of the Petronas Twin Towers. It's fantastic to know that you also had a great time at our infinity pool.Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm regards,Gerard WalkerGeneral Manager

Dear Pravin,Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience during your stay at EQ Kuala Lumpur. Providing immaculate facilities and excellent service is always our top priority, and we're delighted that we could meet your expectations.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.If there is anything else we can do to enhance your experience further, please let us know.Warm regards,Gerard WalkerGeneral Manager

Dear YASUNORI san,Thank you for your feedback. We're glad to hear that you found our hotel beautiful, but we apologize for the lack of response to your email. Your experience matters to us, and we're committed to improving our communication channels to ensure that all guest inquiries are promptly addressed. Please accept our sincere apologies for any inconvenience this may have caused. We appreciate your understanding and will emphasize to our team the importance of being more attentive to guest inquiries in the future. If there's anything else we can assist you with, please feel free to reach out. We hope to have the opportunity to welcome you back for a better experience in the future.Warm regards,Gerard WalkerGeneral Manager

Dear AKIHI,We greatly appreciate your 5-star review. Thank you for your recent stay at EQ Kuala Lumpur. If there are specific aspects of your visit that stood out or if you have additional insights to share, we would be delighted to hear more.Once again, thank you for choosing EQ. We look forward to the opportunity of welcoming you back for another exceptional stay.Warm regards,Gerard WalkerGeneral Manager

Dear Paolo,Thank you so much for taking the time to share your detailed feedback with us. We are thrilled to hear that you had an excellent stay overall and that you enjoyed our top-notch personnel, delicious restaurant offerings, and spacious rooms.It's fantastic to know that you found our breakfast selection to your liking and that our gym facilities met your needs. We are also glad to know that you were able to enjoy the breathtaking view from our swimming pool on the 29th floor.We appreciate your constructive feedback regarding the bathroom towel hanger and room door noise. Rest assured, we will take note of these points and strive to make improvements where possible to enhance the comfort of our guests.Thank you for choosing EQ for your business trip, and we look forward to welcoming you back on your next visit for another exceptional stay.Warm regards,Gerard WalkerGeneral Manager

Dear Dong Hyun,Thank you for your positive feedback regarding your recent stay with us at EQ Kuala Lumpur. We are delighted to know that you had a great experience, and everything was to your satisfaction. At EQ Kuala Lumpur, we strive to provide our guests with exceptional experiences, and it is always gratifying to receive such positive feedback. We look forward to welcoming you back for another memorable stay in the future.Warm regards,Gerard WalkerGeneral Manager

Dear Kirk-Anthony,Thank you for choosing EQ Kuala Lumpur for your recent stay, and for taking the time to share your feedback with us. We are thrilled to hear that you had an amazing experience with us and that we were able to exceed your expectations.We are delighted that you chose to stay with us and it is truly rewarding to know that you found our accommodations and service to be on par with other top-tier global brands.At EQ Kuala Lumpur, we strive to provide our guests with a truly modern and luxurious experience, and we are thrilled that you appreciated the efforts of our team in ensuring your comfort and satisfaction. Thank you for recognizing the unique offerings that EQ provides. We are constantly striving to set ourselves apart by offering modern amenities, exceptional service, and a memorable experience for our guests.We hope to have the pleasure of welcoming you back to EQ Kuala Lumpur in the future. If there is anything we can do to make your next stay even more enjoyable, please do let us know.Warm regards,Gerard WalkerGeneral Manager

Dear Yi Ho,Thank you very much for your wonderful 5-star review of EQ Kuala Lumpur. We are delighted to hear that you had such an enjoyable experience with us. Your kind words mean a lot to us, and we truly appreciate your support.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back to EQ in the future.Warm regards,Gerard WalkerGeneral Manager

Dear Erika,Thank you for your fantastic review and for choosing EQ Kuala Lumpur for your recent stay!We are delighted to hear that you loved your experience with us and that our attentive staff made your stay memorable. Your feedback about the pool area is duly noted, and we appreciate your understanding regarding the space constraints. Rest assured, we are constantly striving to enhance our facilities to provide the best possible experience for our guests.We can't wait to welcome you back again in the future for another amazing stay at EQ Kuala Lumpur!Warm regards,Gerard WalkerGeneral Manager

Dear Farhana,Thank you for choosing EQ Kuala Lumpur and for taking the time to leave a 5-star review. We're thrilled to hear that everything was perfect during your stay.Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another flawless experience.Warm regards,Gerard WalkerGeneral Manager

Dear Don,Thank you for choosing EQ for your recent stay and for taking the time to complete our survey. While we noticed that no specific feedback was shared, we sincerely hope that every aspect of your stay met your expectations. If there are any specific aspects of your stay that stood out or if you have additional insights you'd like to share, we would be delighted to hear more. Once again, thank you for choosing EQ Kuala Lumpur, and we sincerely hope to have the pleasure of welcoming you back in the future. Warm regards,Gerard WalkerGeneral Manager

Dear valued guest,Thank you for choosing EQ as the starting point for your vacation, and for sharing such heartwarming feedback with us. We are delighted to learn that your experience with us was super nice and that you found our hotel to be welcoming.Our team is overjoyed to hear your kind words about their friendliness, helpfulness, and ever-present smiles. Ensuring our guests feel at home and receive excellent service is our top priority, and it's rewarding to know that we've contributed to the luxury feeling you described.We're thrilled that you enjoyed our delicious breakfast, spacious rooms, and overall hospitality. Your intention to return is the best compliment we could receive, and we can't wait to welcome you back for another exceptional stay. If there's anything specific you'd like to experience or share during your next visit, please feel free to let us know.Once again, thank you for your trust in EQ Kuala Lumpur. We look forward to the pleasure of hosting you again and making your next stay even more memorable.Warm regards,Gerard WalkerGeneral Manager

Dear Joseph,Thank you for sharing such positive feedback about your experience at EQ Kuala Lumpur.We're thrilled to know that you found our hotel beautiful, well-located, and with friendly and helpful staff. It's fantastic to hear that you enjoyed the amazing views of the city and that our breakfast offerings met your expectations. We appreciate your kind words and look forward to welcoming you back for another wonderful stay!Warm regards,Gerard WalkerGeneral Manager

Dear Julie,Thank you for choosing EQ Kuala Lumpur and for taking the time to share your feedback. We're thrilled to hear that you had a great experience with our hotel and service.We appreciate your mention about the rooftop bar, and we apologize for any inconvenience that you have encountered due to the availability. Should you plan another visit, feel free to reach out to our team in advance for any reservations or assistance, especially for popular spots like the Level 51 rooftop bar.We look forward to the opportunity of welcoming you back for another enjoyable stay at EQ Kuala Lumpur.Kind regards,Gerard WalkerGeneral Manager

Dear Anonymous,Thank you for choosing EQ and sharing your thoughts about your recent stay with us. We sincerely appreciate your feedback as it provides valuable insights into our guests' experiences.We're delighted to hear that you found our hotel well-suited for business purposes. However, we understand that you were looking for more of a vacation atmosphere. Your comfort and satisfaction are of utmost importance to us, and we're continuously working to enhance our offerings.We would like to share that despite being in the city center, EQ Kuala Lumpur offers a diverse range of dining experiences, from local authentic cuisine to Mediterranean and Japanese fine dining. Our infinity swimming pool and wellness center located on Level 29, as well as our bespoke rooftop bar on Level 51 provides a unique setting for you to unwind.To add a touch of leisure to your stay, we recommend exploring the various city tours and excursions available. Our concierge team is at your service and would be delighted to assist in creating a more balanced blend of business and vacation experiences during your next visit.We look forward to the opportunity of welcoming you back and ensuring that your future stays at EQ Kuala Lumpur are more aligned with your expectations.Best regards,Gerard WalkerGeneral Manager

Dear Gihye,We would like to express our sincere gratitude for taking the time to provide us with a stellar 5-star review following your recent stay. Your positive feedback is truly appreciated, and it serves as a great source of motivation for our entire team.It was a pleasure having you with us, and we are thrilled to learn that your experience at EQ met or exceeded your expectations. Your support means a lot to us, and we look forward to the privilege of welcoming you back for more amazing experiences on your future stays.Once again, thank you for choosing EQ Kuala Lumpur, and we can't wait to have you back for another wonderful stay!Warm regards,Gerard WalkerGeneral Manager

Dear yuanhung,Thank you for your recent stay at EQ Kuala Lumpur, and for taking the time to rate us positively. We're thrilled to know that you enjoyed your overall experience at EQ.We hope to have the pleasure of welcoming you back and providing you with more delightful moments during your future visits.Warm regards,Gerard WalkerGeneral Manager

Dear Luis,We appreciate your recent stay with us and for taking the time to provide us with your valuable feedback. We are thrilled to hear that you found our hotel to be on par with a 5-star experience, and we are grateful for your kind acknowledgment. However, we also acknowledge your feedback regarding the breakfast experience, and we sincerely apologize for any shortcomings you may have encountered.Your feedback is crucial to us, and we have taken note of your comments on the breakfast quality. Rest assured, we will share this with our culinary team to make necessary improvements and enhancements to ensure a more satisfying breakfast experience for our valued guests.Thank you once again for choosing EQ, and we hope to have the opportunity to welcome you back for an even better experience in the future. Warm regards,Gerard WalkerGeneral Manager

Dear MEI YOOK,Thank you so much for taking the time to leave us a glowing 5-star review. We are truly grateful for your kind words and delighted to hear that you had a fantastic experience with us.We look forward to the pleasure of welcoming you again and providing more wonderful moments during your future visits.Warm Regards,Gerard WalkerGeneral Manager

Dear nicholas,Thank you so much for your fantastic feedback! We are delighted to hear that you had a great experience at our hotel. It's wonderful to know that you enjoyed our facilities, and we truly appreciate your kind words about your overall excellent feedback. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything specific you loved or any areas where we can improve, feel free to let us know. Warm regards, Gerard Walker General Manager

Dear Madison,Thank you for choosing EQ, and for taking the time to share your positive experiences with us. We are delighted to hear that you found our staff super friendly and enjoyed the beauty of our property, especially the Christmas decorations.Your kind words are truly appreciated, and it's our pleasure to create a warm and festive atmosphere for our guests. Once again, thank you for choosing EQ. We value your patronage and look forward to the opportunity to welcome you back, offering a more seamless and enjoyable experience.Warm regards,Gerard WalkerGeneral Manager

Dear Tess,Thank you for choosing our hotel for your stay and for taking the time to share your feedback. We genuinely appreciate your thoughtful review.We apologize for any inconvenience you experienced with the air-conditioning settings. Your feedback is valuable, and we understand the importance of a comfortable room temperature for our guests. However, I am glad to hear that moving to another room, with less sun exposure, provided some relief. Rest assured, your comments have been shared with our maintenance team, and we will investigate ways to enhance the cooling options in our rooms.Thank you for bringing this matter to our attention. We hope to have the opportunity to welcome you back and provide a more comfortable experience in the future.Best regards,Gerard WalkerGeneral Manager

Dear marta,Thank you for taking the time to leave us a 5-star review. We appreciate your positive rating, and we are delighted to hear that you had a pleasant stay overall.If there are any specific aspects of your stay that stood out to you or any feedback you would like to share, we would be more than happy to hear from you. We look forward to the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,Gerard WalkerGeneral Manager

Dear Biju,Thank you for your patronage and for taking the time to rate us 5-star. We're thrilled to know that you enjoyed your experience at EQ.We hope to have the pleasure of welcoming you back and providing you with more delightful moments during your future visits.Warm regards,Gerard WalkerGeneral Manager

Dear Sazzali,Thank you for taking the time to share your positive experience with us. We're delighted to know that you enjoyed our great location within walking distance to Pavilion and KLCC, allowing convenient access without being stuck in traffic. It's wonderful to hear that you found our rooms well-appointed with a luxurious feel.However, we apologize for any inconvenience caused by the effectiveness of the air conditioning. Your feedback is important to us, and we will certainly look into improving this aspect to ensure a more comfortable stay for our guests in the future.Thank you for bringing these points to our attention, and we look forward to the opportunity to welcome you back for an even more delightful stay in the future.Warm regards,Gerard WalkerGeneral Manager

Dear Amit,Thank you for your patronage and for taking the time to rate us 5-star. We're thrilled to know that you enjoyed your experience at EQ.We hope to have the pleasure of welcoming you back and providing you with more delightful moments during your future visits.Warm regards,Gerard WalkerGeneral Manager

Dear David,Thank you for choosing EQ on your recent stay, and for taking the time to leave us a 5-star review. We appreciate your positive rating, and we are delighted to hear that you had a wonderful stay overall.If there are any specific aspects of your stay that stood out to you or any feedback you would like to share, we would be more than happy to hear from you. We look forward to the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,Gerard WalkerGeneral Manager

Dear Darpan,Thank you for your patronage and for taking the time to rate us 5-star. We're thrilled to know that you enjoyed your experience at EQ.We hope to have the pleasure of welcoming you back and providing you with more delightful moments during your future visits.Warm regards,Gerard WalkerGeneral Manager

Dear Val,Thank you so much for your wonderful review! We are delighted to hear that you found our hotel beautiful and that our staff exceeded your expectations with their friendly and accommodating service.It brings immense joy to know that our team went out of their way to assist you with any queries. We strive to create a welcoming and memorable experience for our guests, and your recommendation means a great deal to us.Should your travels bring you back our way, we would be honored to welcome you again and ensure your stay continues to be exceptional.Warm regards,Gerard WalkerGeneral Manager

Dear Timothy,Thank you for taking the time to leave us a 5-star review on Expedia. We appreciate your positive rating, and we are delighted to hear that you had a spectacular stay overall.Your satisfaction is our top priority, and we are thrilled to have played a part in ensuring you had a memorable experience. If there are any specific aspects of your stay that stood out to you or any feedback you would like to share, we would be more than happy to hear from you.We look forward to the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,Gerard WalkerGeneral Manager

Dear Afiq,Thank you for your for choosing EQ for your recent stay. It was a pleasure having you with us, and we hope your time here was enjoyable and comfortable.Our team is dedicated to ensuring that every guest has a memorable experience, and we trust that your stay reflected our commitment to excellence. Your satisfaction is of utmost importance to us, and we genuinely appreciate your decision to stay with us.Once again, thank you for choosing EQ. We look forward to the opportunity of welcoming you back for another outstanding stay.Kind regards,Gerard WalkerGeneral Manager

Dear Lars Patrick,We sincerely appreciate your recent stay with us, and we hope that your time here was comfortable and met all your expectations.At EQ, we are committed to providing exceptional service and creating memorable experiences for our guests. If there are any aspects of your stay that stood out or if there's anything you would like to share with us, we'd love to hear from you. Your feedback is important to us as we continuously strive to enhance our offerings.Thank you once again for choosing EQ. We look forward to the pleasure of welcoming you back for another exceptional experience.Best regards,Gerard WalkerGeneral Manager

Dear Albert,Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our newly built 5-star hotel in the heart of Kuala Lumpur. Providing our guests with a memorable experience is our top priority, and we're delighted to know that we could meet your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back for another exceptional stay in the near future.Warm regards,Gerard Walker General Manager

Dear Ade,Thank you for choosing EQ for your Christmas getaway, and for taking the time to share your amazing experience with us. We are delighted to hear that your stay was enjoyable from the very beginning.We appreciate your kind words about our front desk staff and are pleased that the check-in process was smooth and accommodating. It's wonderful to know that you loved our most sort after Premier King Infinity with a view of both the KL Tower and Petronas Twin Towers. We take pride in providing spacious, modern, and luxurious rooms with complete amenities to ensure a comfortable stay.Your compliments about the bed, pillows, and the overall design of the room are truly appreciated. We're also glad to hear that you had a positive experience with our limousine service, including the cleanliness and politeness of the driver.We are genuinely touched by your kind words and the recognition of our team's efforts. It would be our pleasure to welcome you back for another memorable stay. Thank you once again for choosing EQ.Warm regards,Gerard WalkerGeneral Manager

Dear Jeffry,Thank you for choosing EQ for your recent stay, and we sincerely appreciate your kind words and excellent review. Your satisfaction is our utmost priority, and we are delighted to have provided you with an enjoyable experience.We look forward to the pleasure of welcoming you back for another exceptional stay at EQ whenever you are in town.Warm regards,Gerard WalkerGeneral Manager

Dear HYE SANG,Thank you for taking the time to share your positive 5-star review following your stay at EQ. We're delighted to know that you had a great experience overall. Our team is committed to providing exceptionally seamless service, and we're thrilled that we could meet your expectations. We look forward to the pleasure of welcoming you back for another outstanding stay. Once again, thank you for choosing EQ, and we anticipate the opportunity to serve you again in the future.Warm regards,Gerard WalkerGeneral Manager

Dear Michael,Thank you for sharing your positive experience with us. We are delighted to hear that you found EQ to be an amazing hotel, especially enjoying the super nice restaurants and the extraordinary rooftop bar with its astonishing view. Your feedback is greatly appreciated, and we look forward to welcoming you back to your favorite hotel in Kuala Lumpur.Warm regards,Gerard WalkerGeneral Manager