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Nhận xét về Swiss-Belhotel Tuban

4 out of 5
Swiss-Belhotel Tuban
Jl. Kubu Anyar No. 31, Kuta, Bali

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 135/345 nhận xét" "
Đánh giá 8 - Tốt. 146/345 nhận xét" "
Đánh giá 6 - Được. 41/345 nhận xét" "
Đánh giá 4 - Kém. 14/345 nhận xét" "
Đánh giá 2 - Tồi. 9/345 nhận xét" "

8,6/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

MARION

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Tres bien pour passer la nuit en arrivant en fin de journée
Lưu trú 1 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Fernanda

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All the staff members are very welcome. Variety of food from the cafe/restaurant really good. Room clean and tidy. The hotel is also close to the airport which made our life easier.
Lưu trú 1 đêm vào Tháng 5, 2024
Gungkris trả lời vào 11/05/2024
Dear Mr. Fernanda, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and your kind words for having taken your time to share excellent score your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

8/10 - Tốt

Alan

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Such a lovely hotel very friendly staff
Lưu trú 7 đêm vào Tháng 4, 2024
Gungkris trả lời vào 11/05/2024
Dear Mr. Alan, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and your kind words for having taken your time to share excellent score your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Yvonne

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Erg vriendelijk allemaal. Er wordt direct voor een oplossing gezorgd. Lekkage op de badkamer, direct upgrading naar andere kamer
Lưu trú 19 đêm vào Tháng 4, 2024
Gungkris trả lời vào 25/04/2024
Dear Mrs. Yvonne, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and your kind words for having taken your time to share excellent score your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Shaniece

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 3, 2024
Gungkris trả lời vào 15/03/2024
Dear Mrs. Shaniece,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and sharing excellent score about your recent experience stay at Swiss-Belhotel Tuban. We are looking forward to having you stay with us again. Have a good journey.Warms Regards,Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Theresita B

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Restaurant always open. Conveniently located, near nail salon, grocery stores ,beach, shopping etc
Lưu trú 5 đêm vào Tháng 3, 2024
Gungkris trả lời vào 13/03/2024
Dear Mrs. Theresita B, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share excellent score your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

8/10 - Tốt

STEVEN, EDISON

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Location near the airport. Breakfast is average and hotel management needs to enforce the rule where the diner who smoke needs to their allocated space and not just smoke anywhere in the restaurant.
Lưu trú 2 đêm vào Tháng 3, 2024
Gungkris trả lời vào 13/03/2024
Dear Mr. Steven,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for choosing Swiss-Belhotel Tuban for your holiday destination in Bali. Regarding your comment, we have allocated smoking space only near the bar counter with the smoking signed. our team will assist if they need smoking area. We hope that there will be another opportunity to deliver a more positive and memorable stay at Swiss-Belhotel Tuban, we all look forward to welcoming you again in the future.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

YAM NGOH

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was speedy in their response to my report of the room where the aircon was not cold. after the technician did a check, he told me to request change room. i reported to the receptionist who assigned me to a room better than the first one.
Lưu trú 4 đêm vào Tháng 2, 2024
Gungkris trả lời vào 21/02/2024
Dear ,Warmest Greetings from Swiss-Belhotel Tuban!Thank you very much for choosing to stay with Swiss-Belhotel Tuban on this trip. Your feedback is highly valued and will be shared with the team.We are sorry to hear if the ac in the room not cold enough. We will look on it and improve to the maximum of our AC. I will personally pass your feedback to our engineering team as we always aim to meet every single guest expectation.We are looking forward to having you stay with us again, this time as the main holiday destination. In the meantime, have a good journey!Warm Regards,Management of Swis-Belhotel Tuban

6/10 - Được

Chantelle

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was a nice basic hotel but when we got there i booked for a family room and the kids beds wernt set up as they didnt check the booking correctly. When we went for breakfast they said it was only for 2 people but was ment for 4 people so had to wait for confirmation then finally was able to sot down and have breakfast waited over 40 mins to recieve toilet paper to the room as they forgot. Was quiet noisy in the rooms. Look nice hotel would i stay again maybe not.
Lưu trú 7 đêm vào Tháng 2, 2024
Gungkris trả lời vào 22/02/2024
Dear Mrs. Chantelle,Warmest Greeing from Swiss-Belhotel Tuban!Thank you for choosing Swiss-Belhotel Tuban for your holiday destination in Bali. And your time to share experience stay with us. . We do apologize for various issues raised in your review. We will share your review to our team to avoid this issues and improvement in the future. We hope that there will be another opportunity to deliver a more positive and memorable stay at Swiss-Belhotel Tuban. We all look forward to welcoming you again in the future.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Nobuo

Lưu trú 5 đêm vào Tháng 2, 2024
Gungkris trả lời vào 31/03/2024
Dear Mr/s. Nobuo , Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and your kind words for having taken your time to share excellent score your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

James

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 6 đêm vào Tháng 1, 2024
Gungkris trả lời vào 15/03/2024
Dear Mr. James,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and sharing excellent score about your recent experience stay at Swiss-Belhotel Tuban. We are looking forward to having you stay with us again. Have a good journey.Warms Regards,Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Fredrika

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 1, 2024
Gungkris trả lời vào 23/01/2024
Dear Mrs. Fedrika,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and sharing excellent score about your recent experience stay at Swiss-Belhotel Tuban. We are looking forward to having you stay with us again. Have a good journey.Warms Regards,Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Jigar

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 11 đêm vào Tháng 1, 2024
Gungkris trả lời vào 23/01/2024
Dear Mr. Jigar,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and sharing excellent score about your recent experience stay at Swiss-Belhotel Tuban. We are looking forward to having you stay with us again. Have a good journey.Warms Regards,Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Hyungho

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Gungkris trả lời vào 23/01/2024
Dear Mr. Hyungho,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and sharing excellent score about your recent experience stay at Swiss-Belhotel Tuban. We are looking forward to having you stay with us again. Have a good journey.Warms Regards,Management of Swiss-Belhotel Tuban

4/10 - Kém

Birgitte

Lưu trú 1 đêm vào Tháng 1, 2024

8/10 - Tốt

Fian

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 1, 2024
Gungkris trả lời vào 23/01/2024
DearMr. Fian,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and sharing excellent score about your recent experience stay at Swiss-Belhotel Tuban. We are looking forward to having you stay with us again. Have a good journey.Warms Regards,Management of Swiss-Belhotel Tuban

4/10 - Kém

Syed Nabeel

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Good venue, but overrated and under average.
Hotel was overall clean and well decored with a modern look and Balinese fusion. Slow room service, slow housekeeping and not many options available for room service as advertised on menu. Hotel management was requesting to check out before paid check out time. Received multiple calls why I haven’t checked out 1 hour before required time. (Actually spoke with hotel reception night before to request late check out, was granted an extra 30 minutes. But was being forced to leave even earlier than standard required check out time. Iron took 30 minutes to arrive after requested, hence had a delayed check out. Hotel was not very guest approachable when checking out because of forcing to check out early. Breakfast buffet is amazing though, probably the only highlight of my stay. Hotel management upgraded my room to a family room which I didn’t need. Paid for a certain room to enjoy the lagoon view but had been placed in a corner with a wall view.
Lưu trú 2 đêm vào Tháng 12, 2023

8/10 - Tốt

Enkhmaa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Check-in should be faster
Check-in took too long. Check-in time says 2 p.m. but I had wait 40 minutes, and then hotel had assigned a ground floor room that opens to the swimming pool. Per my request room was changed to 2G but i had to wait another 50 more minutes.
Lưu trú 3 đêm vào Tháng 12, 2023
Gungkris trả lời vào 23/12/2023
Dear Mr/s Enkhmaa,Warmest Greeting from Swiss-Belhotel Tuban!Thank you very much for taking your valued time sharing your review recent stay experience at Swiss-Belhotel Tuban. We do apologize for the inconvenience during your stay at Swiss-Belhotel Tuban. I will share your issue to the related department for improvement in the future. We are looking forward you stay again with best service.Warm Regards,Management of Swiss-Belhotel Tuban.

6/10 - Được

ky su

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023

8/10 - Tốt

Kamalpreet

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
there was not enough tea and coffee in the room
Lưu trú 4 đêm vào Tháng 12, 2023
Gungkris trả lời vào 14/12/2023
Dear Mr. Kamalpreet, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. For the coffe and tea amenities, there is our standard set up in the room but if you like to add more coffe and tea you can contact the front office and we will send it to you room. We looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Titi

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall is good
Gungkris trả lời vào 05/12/2023
Dear Mrs. Titi, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

8/10 - Tốt

Siu

Lưu trú 3 đêm vào Tháng 11, 2023
Gungkris trả lời vào 05/12/2023
Dear Mr/s Siu, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

John

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was very friendly and helpful, they know what we need. Very quick responses. Excellent. Room also clean, and all facilties was good.
Lưu trú 1 đêm vào Tháng 11, 2023
Gungkris trả lời vào 16/11/2023
Dear Mr. John,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for taking your time to share your experience stay with us. We are glad that you enjoyed your stay and we sincerely appreciate your compliments about the hotel and our staff. We will certainly ensure that they are all personally recognized for the great job. Once again thank you for staying with us and we looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Gracella

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was excellent, they always smile and greeting to everyone. Room also very clean and fresh, swimming pool large and clean. Property very good, well maintenance. All facility are ok. Love this place.
Gungkris trả lời vào 10/11/2023
Dear Mrs. Gracella,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for taking your time to share your experience stay with us. We are glad that you enjoyed your stay and we sincerely appreciate your compliments about the hotel and our staff. We will certainly ensure that they are all personally recognized for the great job. Once again thank you for staying with us and we looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

8/10 - Tốt

Lisa

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Close to airport with a large pool and the rooms are spacious. Rooms could use more cleaning and moving of furniture to ensure all nooks and crannies are cleaned out. Good sport for a family with kids. Staff are friendly and helpful.
Lưu trú 1 đêm vào Tháng 10, 2023
Gungkris trả lời vào 31/10/2023
Dear Mrs. Lisa, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We look forward to welcome you back again in our Hotel in the future. Warm Regards, Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Popon

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Reception staff was really wonderful, frindly, always smile and helpfull all the time. Room also clean, fresh and perfect. Thanks swissbelhotel tuban. Recommended.
Gungkris trả lời vào 31/10/2023
Dear Mr. Popon, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We look forward to welcome you back again in our Hotel in the future. Warm Regards, Management of Swiss-Belhotel Tuban

8/10 - Tốt

Assa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Bon hôtel.
Tres belle hotel, personnel au petit soin. Chambre spacieuse. Petit déjeuner pas très varié dommage, mais pour 1 jour c’est ok après un long vol.
Lưu trú 1 đêm vào Tháng 10, 2023
Gungkris trả lời vào 27/10/2023
Dear Mr/s Assa,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for taking the time to share your experience with us. We are so glad that you enjoyed your stay and we sincerely appreciate your compliments about the hotel and our staff. we will certainly make sure that they are all personally recognized for the great job. Once again thank you for staying with us and we hope to have an opportunity to welcome you back on a future occasion.Warm Regards, Management of Swiss-Belhotel Tuban

2/10 - Tồi

Amar

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We booked room for 6hrs to take rest and we have reached hotel an hour early. Reception people told room is not ready till 2pm and waited in lobby at 2pm again we asked they told making sofa bed ready and allocated room after 2:30. Room is very dirty and smell can’t breathe for an hour and also that sofa bed is terrible which they spent 30mins to make it ready. Also while check out called reception for help to get luggage out and no one even care or turn up. Our cab driver is ready so we pursued carry luggage from long way to lobby and then they have started asking fill some paper work for early checkout. This process took another 10mins and had very terrible experience with this hotel and I never suggest or stay any time in this.
Lưu trú 1 đêm vào Tháng 10, 2023
Gungkris trả lời vào 27/10/2023
Dear Mr. Amar, Warmest Greeting from Swiss-Belhotel Tuban!Thank you very much choosing Swiss-Belhotel Tuban for your holiday destination in Bali. We do apologize for the inconvenience during your stay at Swiss-Belhotel Tuban. I will share your issue to the related department for improvement in the future. We are looking forward you stay again with best service.Warm RegardsManagement of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Adams

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
it was an amazing experience. I will return here next time! I recommend for anyone looking for a place to stay in Kuta, Bali. Walk able to everywhere and very safe. Staff are super friendly and professional.
Lưu trú 5 đêm vào Tháng 9, 2023
Gungkris trả lời vào 12/10/2023
Dear Mr. Adams,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for taking the time to share your experience with us. We are so glad that you enjoyed your stay and we sincerely appreciate your compliments about the hotel and our team. we will certainly make sure that they are all personally recognized for the great job. Once again thank you for staying with us and we hope to have an opportunity to welcome you back on a future occasion.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Maissane

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2023
Gungkris trả lời vào 31/10/2023
Dear Mr/s Maissane, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We look forward to welcome you back again in our Hotel in the future. Warm Regards, Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Hitendrakumar

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 9, 2023
Gungkris trả lời vào 31/10/2023
Dear Mr. Hitendrakumar, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We look forward to welcome you back again in our Hotel in the future. Warm Regards, Management of Swiss-Belhotel Tuban

8/10 - Tốt

Erika

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 9, 2023

10/10 - Xuất sắc

Ewa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice rooms, good food- not pricey Friendly staff
Lưu trú 3 đêm vào Tháng 9, 2023
Gungkris trả lời vào 10/11/2023
Dear Mr/s Ewa,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for taking your time to share your experience stay with us. We are glad that you enjoyed your stay and we sincerely appreciate your compliments about the hotel and our staff. We will certainly ensure that they are all personally recognized for the great job. Once again thank you for staying with us and we looking forward to welcome you back in the future.Warm Regards, Management of Swiss-Belhotel Tuban

6/10 - Được

Nora

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Points Positifs : Très bien placé. Possibilité de louer un scooter en s'adressant a la sécurité (qui a le contact). Petit déjeuné assez complet et très jolie piscine. Personnel sympa comme quasi toute la population de Bali. Points négatifs : Très peu, voire pas d'isolation au bruit : on entendais le moindre pas dans le couloir. La montée aux chambres se faisant généralement par le couloir il y a toujours du bruit et les gens ne respectent rien dans les couloirs (pas d'ascenseur pour le 1er et 2em)..idem pour la piscine, le cris des enfant qui jouent dans la piscines a partir de 6h30 du matin vous réveillent. Horaire de piscine? Et moins de 10 transat pour une grande piscine. Vraiment dommage pour la non isolation au bruit car dans l'ensemble aurait pu etre ps mal.
Lưu trú 5 đêm vào Tháng 8, 2023
Gungkris trả lời vào 01/09/2023
Dear Nora,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for taking the time to share your experience with us. We are so glad that you enjoyed your stay and we sincerely appreciate your compliments about the hotel and our team. we will certainly make sure that they are all personally recognized for the great job. Once again thank you for staying with us and we hope to have an opportunity to welcome you back on a future occasion.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Christina Ida

Lưu trú 1 đêm vào Tháng 8, 2023

8/10 - Tốt

Chika

Lưu trú 2 đêm vào Tháng 8, 2023

8/10 - Tốt

sven

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Mooi hotel, prachtig zwembad, vriendelijk personeel, heerlijk ontbijt. Geen guidsoverlast van vliegtuigen of iets anders. Minpunt vond ik tochel dat de omgeving niet echt mooi is en er zijn niet of nauwelijk winkels. Achteraf vind ik het te ver van het strand gelegen. Maar al met al een prima rustig, schoon en mooi hotel. Is wat mij betreft een aanrader als je een goed hotel zoekt.
Lưu trú 2 đêm vào Tháng 8, 2023
Gilang trả lời vào 12/08/2023
Dear Sven,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for taking the time to share your experience with us. We are so glad that you enjoyed your stay and we sincerely appreciate your compliments about the hotel and our team. We will certainly make sure that they are all personally recognized for the great job. Once again thank you for staying with us and we hope to have an opportunity to welcome you back on a future occasion.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

peyshince

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
very nice
Lưu trú 8 đêm vào Tháng 7, 2023
Gilang trả lời vào 12/08/2023
Dear Peyshince,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for taking the time to share your experience with us. We are so glad that you enjoyed your stay and we sincerely appreciate your compliments about the hotel and our team. We will certainly make sure that they are all personally recognized for the great job. Once again thank you for staying with us and we hope to have an opportunity to welcome you back on a future occasion.Warm Regards, Management of Swiss-Belhotel Tuban

6/10 - Được

Jimmy Schou

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
Lưu trú 20 đêm vào Tháng 7, 2023
Gilang trả lời vào 12/08/2023
Dear Jimmy Schou, Warmest Greeting from Swiss-Belhotel Tuban!I would like to thank you for the feedback concerning your stay, It was our pleasure to have you here with us. It fills us with remorse knowing that the latest stay you had with us was not entirely up to your expectations. Your feedback is really appreciated as we are sure that this will motivate our team more to improve the quality of products and services in the future. I hope that we could recover your trust in us and welcome you back in your next visit.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Ramon

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 7, 2023
Gilang trả lời vào 02/08/2023
Dear Ramon, Warmest Greeting from Swiss-Belhotel Tuban!Thank you very much choosing Swiss-Belhotel Tuban for your holiday destination in Bali. And taking your time sharing rating concerning your recent stay at Swiss-Belhotel Tuban. It is always a pleasure to received positive feedback. We are looking forward to having you stay with us again, this time as the main holiday destination. In the meantime, have a good journey.Warm Regards,Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Alexis

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice clean and beautiful hotel. It’s in walking distance of good restaurants. Staff members are very friendly and helpful.
Lưu trú 5 đêm vào Tháng 7, 2023
Gilang trả lời vào 02/08/2023
Dear Alexis,Warmest Greeting from Swiss-Belhotel Tuban!Thank you very much for taking the time to share your experience with us. We are so glad that you enjoyed your stay and we sincerely appreciate your compliments about the hotel and our team. I will certainly make sure that they are all personally recognized for the great job. Once again thank you for staying with us and we hope to have an opportunity to welcome you back on a future occasion.Warm Regards, Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Ghulam, Dandenong south

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 7, 2023
Gilang trả lời vào 02/08/2023
Dear Ghulam, Warmest Greeting from Swiss-Belhotel Tuban!Thank you very much choosing Swiss-Belhotel Tuban for your holiday destination in Bali. And taking your time sharing rating concerning your recent stay at Swiss-Belhotel Tuban. It is always a pleasure to received positive feedback. We are looking forward to having you stay with us again, this time as the main holiday destination. In the meantime, have a good journey.Warm Regards,Management of Swiss-Belhotel Tuban

6/10 - Được

Nick

Đi theo nhóm
Thích: Sạch sẽ
Location excellent if you want to be close to the airport and Waterbom. Breakfast was substandard, both in terms of taste and range when compared with other hotels in a similar price range in Bali. Facilities and rooms all very clean - although again slightly spartan by comparison with others in price range.
Lưu trú 3 đêm vào Tháng 7, 2023
Gungkris trả lời vào 21/07/2023
Dear Nick,Warmest Greeting from Swiss-Belhotel Tuban!Thank you choosing Swiss-Belhotel Tuban for your holiday destination in Bali. and also your feedback detail. We will share this issue to related department for our improvement in the future. We are looking forward to having you stay with us again with the best service, this time as the main holiday destination. In the meantime, have a good journeyWarm Regards,Management of Swiss-Belhotel Tuban

8/10 - Tốt

OKAN

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 6, 2023
Gungkris trả lời vào 04/07/2023
Dear OkanWarmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and sharing rating about your recent experience stay at Swiss-Belhotel Tuban. We are looking forward to having you stay with us again. Have a good journey.Warms Regards,Management of Swiss-Belhotel Tuban

8/10 - Tốt

Sally

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful Foyer. Pool Area and room .Couldn’t fault the staff. Friendly efficient and even gave us an upgrade. Our only very minor complaint is that the restaurant didn’t have ANY wine or Bintang.However They did have an alternative beer. I just found it a bit odd. We’ll be back as reasonably priced practically brand new lovely hotel. Plus loved watching the school children in their traditional dress arrive to school across the road, receiving their blessings from mum as they dropped them off. Beautiful.
Lưu trú 2 đêm vào Tháng 6, 2023
Gungkris trả lời vào 04/07/2023
Dear Sally, Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We look forward to welcome you back again in our Hotel in the future. Warm Regards, Management of Swiss-Belhotel Tuban

8/10 - Tốt

Francina

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 11 đêm vào Tháng 5, 2023
Gungkris trả lời vào 15/06/2023
Dear Francina,Warmest Greeting from Swiss-Belhotel Tuban!Thank you for staying with us and sharing rating about your recent experience stay at Swiss-Belhotel Tuban. We are looking forward to having you stay with us again. Have a good journey.Warms Regards,Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Rika

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
綺麗で満足です。ただドライヤーが使えなかったのが残念でした
Lưu trú 1 đêm vào Tháng 6, 2023
Gungkris trả lời vào 15/06/2023
Dear Rika , Warmest Greeting from Swiss-Belhotel Tuban!Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We look forward to welcome you back again in our Hotel in the future. Warm Regards, Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Akriti

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The place is close to the main kuta region with easy access to dining, shopping and laundry options.
Lưu trú 1 đêm vào Tháng 5, 2023
Gungkris trả lời vào 28/05/2023
Dear Akriti, Warmest Greeting from Swiss-Belhotel Tuban,Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We are looking forward to welcome you back again in our Hotel in the future. Warm RegardsManagement of Swiss-Belhotel Tuban

8/10 - Tốt

Anish

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel and staff was nice. But its 5 min drive to the kuta main road
Lưu trú 2 đêm vào Tháng 5, 2023
Gungkris trả lời vào 18/05/2023
Dear Anish , Warmest Greeting from Swiss-Belhotel Tuban..Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We are looking forward to welcome you back again in our Hotel in the future. Warm Regards, Management of Swiss-Belhotel Tuban

10/10 - Xuất sắc

Abigail

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Service was excellent
Lưu trú 2 đêm vào Tháng 5, 2023
Gungkris trả lời vào 14/05/2023
Dear Abigail, Warmest Greeting from Swiss-Belhotel Tuban,Thank you for your kind words and for having taken your time to share your experience about your recent stay at Swiss-Belhotel Tuban. We are more than delighted to hear that our hotel and service met your expectations. We look forward to welcome you back again in our Hotel in the future. Warm Regards, Management of Swiss-Belhotel Tuban