"The room was spotless, staff were so happy and helpful. The only thing was the road works were a pain to get in and out of the resort! I felt the free shuttle bus should have taken us further in town as it was a 20min walk it the humid heat. Or this should have been communicated before arrival. "
"The room was spotless, staff were so happy and helpful. The only thing was the road works were a pain to get in and out of the resort! I felt the free shuttle bus should have taken us further in town as it was a 20min walk it the humid heat. Or this should have been communicated before arrival. "
"Todo el personal super amable. LLegamos tarde y nos atendieron como reyes. La cena cierra un poco temprano para mi gusto. Algunas peticiones no son muy entendidas por el personal, como solo hielo en vasos. La habitación también muy bien. Ampliamente recomendado. "
"Todo el personal super amable. LLegamos tarde y nos atendieron como reyes. La cena cierra un poco temprano para mi gusto. Algunas peticiones no son muy entendidas por el personal, como solo hielo en vasos. La habitación también muy bien. Ampliamente recomendado. "
"We were completely shocked at the state of the room. We requested the best they had, yet there were dead bugs on the sheets, a blood stain on the bed! And toothbrush residue splattered all over the bathroom mirror. We took pictures and I let the staff (a woman who remained on her phone during the entire conversation) know. I showed her the issues and she simply nodded and nothing else. We quickly left and ran next door to the Rusa hotel and stayed there. I don't understand how Expedia partnered...
"We were completely shocked at the state of the room. We requested the best they had, yet there were dead bugs on the sheets, a blood stain on the bed! And toothbrush residue splattered all over the bathroom mirror. We took pictures and I let the staff (a woman who remained on her phone during the entire conversation) know. I showed her the issues and she simply nodded and nothing else. We quickly left and ran next door to the Rusa hotel and stayed there. I don't understand how Expedia partnered...
"The hotel is too old. Repairing of hotel is undergoing. Price for this hotel is unacceptable.
The pool is interesting but you have to across the repairing area to go there."
"The hotel is too old. Repairing of hotel is undergoing. Price for this hotel is unacceptable.
The pool is interesting but you have to across the repairing area to go there."
"Nice room with lagoon access, staffs are very friendly and sweet (so many trinkets almost every day, floaties, chocolate, fruit baskets, cake, etc), great amenities (so much fun with buggies hope on and off between buildings), breakfast buffet taste a lot better than a lot of restaurants outside the hotel. Highly recommended "
"Nice room with lagoon access, staffs are very friendly and sweet (so many trinkets almost every day, floaties, chocolate, fruit baskets, cake, etc), great amenities (so much fun with buggies hope on and off between buildings), breakfast buffet taste a lot better than a lot of restaurants outside the hotel. Highly recommended "
"We had a wonderful two weeks staying at the Grand Mirage. All the staff provided an excellent standard of service. The room was of a very good standard.The grounds were very well maintained and the amenities were of a high standard. We would definitely stay at the Grand Mirage again."
"We had a wonderful two weeks staying at the Grand Mirage. All the staff provided an excellent standard of service. The room was of a very good standard.The grounds were very well maintained and the amenities were of a high standard. We would definitely stay at the Grand Mirage again."
"we stayed for 3 nights in a deluxe room. The hotel staff was delightful. There was a seperate concierge for our building - his name was Rian. he was so helpful and welcoming. He always greeting us and giving us towels at the pool and checking if we needed to order food. He made usfeel special.
the deluxe rooms didn't have a lot of room for luggage. We had 4 bags plus2 carry on, so it felt a bit cramped, but other than tgat
it was great. the fridge was stocked with drinks & snacks that...
"we stayed for 3 nights in a deluxe room. The hotel staff was delightful. There was a seperate concierge for our building - his name was Rian. he was so helpful and welcoming. He always greeting us and giving us towels at the pool and checking if we needed to order food. He made usfeel special.
the deluxe rooms didn't have a lot of room for luggage. We had 4 bags plus2 carry on, so it felt a bit cramped, but other than tgat
it was great. the fridge was stocked with drinks & snacks that...
"We loved our stay at the Hard Rock Hotel Bali. From the moment we arrived, the front door staff, concierge, security, and bell staff were incredibly friendly, helpful, and welcoming. Nothing was ever too much trouble.
The cleaning staff provided excellent service and maintained very high standards throughout our stay.
Our garden room was well equipped, clean, and spacious, with excellent air conditioning, making it very comfortable to relax in.
We also found the Discova third-party tour operator...
"We loved our stay at the Hard Rock Hotel Bali. From the moment we arrived, the front door staff, concierge, security, and bell staff were incredibly friendly, helpful, and welcoming. Nothing was ever too much trouble.
The cleaning staff provided excellent service and maintained very high standards throughout our stay.
Our garden room was well equipped, clean, and spacious, with excellent air conditioning, making it very comfortable to relax in.
We also found the Discova third-party tour operator...
"Excellent services,clean big room,helpful staff,
Comfortable stay,nice big infinity rooftop pool.
Everything was best during our stay.
We booked for three nights initially but extended two more nights "
"Excellent services,clean big room,helpful staff,
Comfortable stay,nice big infinity rooftop pool.
Everything was best during our stay.
We booked for three nights initially but extended two more nights "