"The front desk staff warmly welcomed me upon arrival, which I appreciated. However, when I asked questions regarding the CA$200 deposit for the property, they suddenly became impolite and brushed off my concerns. They even forgot to give me my hotel key card. I understand that many tourists probably ask the same questions, but it is still their responsibility to respond politely. Fortunately, when I checked out, a different staff member assisted me. He was friendly and kind enough to answer my questions.
The location is convenient, as it is close to 2 subway stations. I was able to walk to major spots such as Chinatown, the Basilica, Old Port, Eaton Shopping Mall, etc.
The hotel offers free Wi-Fi, although it was not as fast as I had hoped.
The room I stayed in was spacious, with a fair-sized TV, adequate lighting, a large sofa, and a fridge. The bed was comfortable for the night. However, the room did not include a kettle, microwave, safety box, or ice machine. The bedsheets and towels looked clean, which was a relief. Unfortunately, there is no housekeeping service on weekdays. The amenities include two hand soap bars and one soap dispenser for hair/conditioner/body wash. The walls are not soundproof, so you can hear construction outside the hotel.
In the end, you get what you pay for, so don’t expect too much. While the location is convenient and the price is budget-friendly, the rooms are basic and somewhat outdated. "
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