Khách sạn Laceys Spring

"Overall vibe was outdated, bathroom was tiny, workout room was even smaller, and. Elevators were slow and broken. The staff was super nice and helpful. "

"I did not have any housekeeping during my two night stay...."

"The A/C sounded like a diesel generator while running. "

"Refrigerator was broken. Told the front desk, nothing was done about it. Called to speak with a manager. Was told the manager was unavailable. I was then put on hold and told “I just spoke with the manager.” So was the manager there and didn’t want to speak with me or was this an employee saying “she was the manager?”"

"The room was clean and spacious. The pond view was relaxing and quiet. Check in and check out was seamless. Staff was friendly and helpful. Enjoyed our stay!"

"Nice place and friendly staff"

"Excellent customer service, the property was clean and spotless, the renovated rooms were simply FABULOUS!!"

"Yes"

"Bathroom floor needed cleaning. Never did figure out how to operate tv remote. "

"My stay here was great. The receptionist was very helpful. I had an issue with their customer laundry. The dryer cost $2 and when I pulled my clothes out they were still wringing wet but the lady at the desk took them to their drying room and dried them for me. NOW THAT'S EXCELLENT SERVICE! Would definitely go back 👌"

"Etwas ungepflegt."

"No breakfast as advertised and smell in bathroom "

"Ac worked wonderfully. Staff is very friendly. Room is spotless. "

"We did not know that there was free dinner and drinks! Who does that!!?!! Very pleased with the whole experience. We wii now stay with Drury wneever possible"

"Good location A/C did not work- could not sleep in 79 degree room"

"New"

"Great location and clean! Loved the overnight receptionist. The morning receptionists need help with their customer service. "

"Extremely slow check in process. Staff didn’t know how to check us in with a dog! Building is outdated and in poor condition. Breakfast was mediocre. Refrigerator in the room wasn’t working. Most of the food I put in there at night was spoiled the next morning. I wouldn’t recommend this hotel to anyone! "

"Very nice staff. The room was really nice and the breakfast each morning was really good. It was convenient to the hospital that our fur baby was having surgery at, so that was a plus tio."