"I rarely leave negative reviews, but this was one of the most disappointing hotel experiences I’ve had. From the moment I arrived, it was clear the property was understaffed. The employee working the front desk told me he was also responsible for housekeeping, laundry, and even taking care of the pool area. While he was polite, it was concerning to hear that so many responsibilities were being handled by one person.
The room I was given was unacceptable. There was hair throughout the room, including on the bedding, and it appeared that the bed had already been used by a previous guest. The shower also did not appear to have been properly cleaned before my arrival. As a paying guest, I expected to be checked into a clean, ready-to-use room, and that was not the case.
In addition, there were groups of men frequently hanging around the parking lot, which made the atmosphere feel uncomfortable, especially while traveling with my family. While no one approached us directly, it did not create a welcoming or relaxing environment.
For approximately $150 per night, I expected a clean room, proper housekeeping standards, and a more professional overall experience. Unfortunately, this stay fell far below those expectations. I would not stay here again and cannot recommend this property based on my experience."
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