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"The hotel is quiet with extensive areas for guests. The Leisure suite is excellent with sauna, steam room and a spacious, well equipped gym. Breakfast has lots of choice although the options have definitely been reduced since we were last there 6-8 years ago. Parking is plentiful and the views across the valley are beautiful. The hotel is a substantial building and in places it's becoming a bit tired. However, we slept extremely well without any noise or disturbance. The limited staff are extremely hard working and deserve praise for multi-tasking. It's an easy walk into town"

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"Really nice room. Cosy bar and restaurant. The Four out of five for the staff because they sat around us chatting whilst we were having breakfast. It felt a little like we were in the way of their conversation. Dined here on two evenings and one breakfast. Very good meals apart from a massively overpriced “cauliflower steak” - ordered out of curiosity but I should have asked first. It was just a roasted head of cauliflower… and not that big a one, either, but the price didn’t reflect this! Very noisy at closing time and in the street outside. "

"Interesting building and interior. Gardens were not as complimentary to the structure as similar hotels I Wales."

"Room absolutely perfect, very clean - super location. Continental breakfast provided as self service but no indication as to where it was. Luckily I found someone who was able to show me as it was in another part of the building with no signage, otherwise I wouldn’t have found it. Limited reception facilities, no one there when I left so unsure how to pay, in the end I left cash with a lady who assisted with the Abbey. Would definitely stay again, but I bit more direction/guidance would have been really helpful."

"Hay-on-wye is a special place and the Swan Hotel is a great place to stay, especially if you have a dog. The staff couldn't have been more friendly and helpful. We will definitely be back."

"Stayed here a few times, for a budget hotel,they go out of the way to look after guests, As a biker,got a lock up garage, so you know your motorcycle is safe."

"Really nice stay. The only downside was the 7 minute walk to the nearest car park. Not a big thing I know but further than I anticipated"

"Very friendly cosy pub with a great atmosphere and a hot fire Had the steak dinner which was 10/10 "