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Nhận xét về 100 Queen's Gate Hotel London, Curio Collection by Hilton

5 out of 5
100 Queen's Gate Hotel London, Curio Collection by Hilton
100 Queens Gate, South Kensington, London, England

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 311/602 nhận xét" "
Đánh giá 8 - Tốt. 154/602 nhận xét" "
Đánh giá 6 - Được. 66/602 nhận xét" "
Đánh giá 4 - Kém. 42/602 nhận xét" "
Đánh giá 2 - Tồi. 29/602 nhận xét" "

8,8/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,2/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Sham

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pros: Ideal location and cleanliness of room. Cons: Exceptionally small room, very poor soundproofing, terrible breakfast service and overpriced.
Lưu trú 1 đêm vào Tháng 5, 2024
Tihomir Totev trả lời vào 24/05/2024
Dear Sham,Thank you for taking the time to review your experience at 100 Queens Gate and we appreciate the feedback given. We are delighted that you enjoyed your stay and please note we value the guest journey, noting the disappointment in that we had fallen short of your expectations in some areas during your stay with us. Please accept our sincerest apologies as it was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels that we pride ourselves with. The feedback received was shared with the relevant departments and please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

10/10 - Xuất sắc

earl

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Reception and concierge staff very helpful
Lưu trú 2 đêm vào Tháng 5, 2024
Tihomir Totev trả lời vào 22/05/2024
Dear Earl,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Alejandro

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
All
Lưu trú 3 đêm vào Tháng 5, 2024
Tihomir Totev trả lời vào 22/05/2024
Dear Alejandro,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Jennifer

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the room and the neighborhood. Would love to be back.
Lưu trú 2 đêm vào Tháng 5, 2024
Tihomir Totev trả lời vào 22/05/2024
Dear Jennifer,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Carissa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff at check-in were incredibly efficient and accommodating. They got us into our room early and since our room was a little tricky to find they showed us how to get there. They had even already taken our luggage to our room ahead of us. The first evening there was a plate of fresh fruit when we got back to our room and the mini-fridge always had two bottles of complementary water. I would absolutely stay here again.
Lưu trú 7 đêm vào Tháng 4, 2024
Tihomir Totev trả lời vào 16/05/2024
Dear Carissa,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 - Tốt

Helene

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
close to parks and attractions
Lưu trú 2 đêm vào Tháng 5, 2024
Tihomir Totev trả lời vào 16/05/2024
Dear Helene,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Feras, Apollo Beach

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 4, 2024
Tihomir Totev trả lời vào 16/05/2024
Dear Feras,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 - Tốt

Bryce

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 2, 2024
Tihomir Totev trả lời vào 16/05/2024
Dear Bryce,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Phetrapee

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a nice experience to stay here
Lưu trú 3 đêm vào Tháng 4, 2024
Tihomir Totev trả lời vào 16/05/2024
Dear Phetrapee,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 - Tốt

Sarah

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall amazing property. Only feedback is the room had some form of weird noise and loud pipes. Sometimes woke us. If it wasn’t for that genuinely 10/10 in terms of location, room and overall hotel was stunning
Lưu trú 4 đêm vào Tháng 4, 2024
Tihomir Totev trả lời vào 16/05/2024
Dear Sarah,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Monica

Đi theo nhóm
This was BY FAR one of the ABSOLUTE BEST hotel experiences we have EVER had!! My friend and I have traveled together for over 30 years and have never experienced anything quite like this. The moment we got out of our car, our bags were magically swept away into the lobby. We felt like ALL the employees were tripping over each other trying to make us happy. We were treated like celebrities from the second we got there. The breakfast and high tea were AMAZING and my favorite part was my server, Sadman. I have a LOT of food allergies and he made sure I could not only eat, but eat VERY well for my entire stay. PLEASE GIVE THAT MAN A RAISE!! The bar downstairs is someplace I would travel far, to experience again!! We can’t wait to come back!!
Lưu trú 2 đêm vào Tháng 4, 2024
Tihomir Totev trả lời vào 16/04/2024
Dear Monica,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Brian

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay, but make sure to ask for a room not on ground floor (it’s noisy in morning)
Lưu trú 3 đêm vào Tháng 4, 2024
Tihomir Totev trả lời vào 09/04/2024
Dear Brian,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Jayen, Monroe

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely property in a very convenient location near south Kensington station. Staff was fantastic. Extremely polite and helpful. A true delight. Would certainly recommend it
Lưu trú 2 đêm vào Tháng 3, 2024
Tihomir Totev trả lời vào 02/04/2024
Dear Jayen,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 - Tốt

MARICELA

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
In general pretty nice, liked a lot, however the room is ver y small Great service, great internet, pretty nice breakfast, nice calm neighborhood.
Lưu trú 3 đêm vào Tháng 3, 2024
Tihomir Totev trả lời vào 01/04/2024
Dear Maricela,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Debruyn

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Simply spectacular hotel.
Lưu trú 3 đêm vào Tháng 3, 2024
Tihomir Totev trả lời vào 01/04/2024
Dear Debruyn,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Amelia

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect stay
Lưu trú 1 đêm vào Tháng 3, 2024
Tihomir Totev trả lời vào 01/04/2024
Dear Amelia,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Charlotte

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Tihomir Totev trả lời vào 20/03/2024
Dear Charlotte,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 - Tốt

David

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
100 queens gate hotel is quintessential of London. The architecture of the property to the interior is very well thought out. The staff is unbelievably friendly and, accommodating. The bed mattress could’ve been better, it felt hard.
Lưu trú 1 đêm vào Tháng 3, 2024
Tihomir Totev trả lời vào 13/03/2024
Dear David,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 - Tốt

Oğuzhan

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Breakfast service can be improved. Otherwise great experience.
Lưu trú 10 đêm vào Tháng 2, 2024
Tihomir Totev trả lời vào 12/03/2024
Dear Oguzhan,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards

10/10 - Xuất sắc

Mattéo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Très bien
Lưu trú 2 đêm vào Tháng 3, 2024
Tihomir Totev trả lời vào 08/03/2024
Dear Matteo,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Kizzy

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely stay in a lovely hotel! Very informative staff. Friendly and welcoming place.
Lưu trú 1 đêm vào Tháng 3, 2024
Tihomir Totev trả lời vào 05/03/2024
Dear Kizzy,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Jean Paul

Lưu trú 1 đêm vào Tháng 3, 2024
Tihomir Totev trả lời vào 05/03/2024
Dear Jean Paul.On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

James

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel. Friendly team and rooms presented well. The ESQ bar is excellent.
Lưu trú 2 đêm vào Tháng 2, 2024
Tihomir Totev trả lời vào 05/03/2024
Dear James,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Monique

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I am a Hilton Honors member so I have come to expect exceptional service from Hilton and Hilton affiliates. My stay at this hotel was exactly what I had hoped it would be. The staff are professional as expected but what was above and beyond the usual experience is how warm and welcoming they were. I was greeted outside by a bellhop who assisted me from my black car with my luggage. The property is fabulous outside, and stands out in the elegant neighborhood of South Kensington. Inside is beautifully outfitted and pristine with updated amenities. The rooms are quite small but clean and well equipped with basic needs. The kettles are clean. The beds are comfortable. There are no microwaves. The menu is simple and the food and food service staff are helpful. Their tearoom, Botanica, is beautiful. The tea service is very affordable (under 50 GBP without champagne) in comparison to other hotels/tea rooms in the area. They do hold an incidental charge on your card (50 GBP/night) which is standard. Charges to your room are deducted from this hold and you are returned the difference after checking out. South Kensington is considered 'posh' and for good reason. There are countless highly rated restaurants and bakeries within walking distance. The Natural History Museum is a very short distance away (book your ticket online to avoid lines). This is where I will be staying when I return to London.
Lưu trú 2 đêm vào Tháng 2, 2024
Tihomir Totev trả lời vào 05/03/2024
Dear Monique,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 - Tốt

Radames, Briarwood

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and safe hotel
Lưu trú 2 đêm vào Tháng 2, 2024
Tihomir Totev trả lời vào 05/03/2024
Dear Radames,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 - Tốt

Sara, Segrate

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
CON’s: Very tiny and small bathrooms. The double room may be okay for a single occupancy for one night, but definitely not for a X-mas holiday (1 week) for two people and respective luggage. Far too small and poorly lit. Breakfast buffet below canteen level and the hot beverages had a poor quality too. After having tried the breakfast buffet the first morning, we decided to have breakfast elsewhere. PRO’s: Excellent location conveniently located in South Kensington Museum district. There are cafes, restaurant, shops, tube and Kensington Gardens nearby at walking distance.. At night the hotel area is quiet, being South Kensington Queensgate a posh residential area. Hotel staff was very kind.
Lưu trú 7 đêm vào Tháng 12, 2023
Tihomir Totev trả lời vào 05/03/2024
Dear Sara,.On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 - Tốt

JULIA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
We were surprised to find the room had no window. It felt a little cell like. The standard of the room however was fine. The bathroom extras such as soap had not been replenished. However, the staff were friendly. The hotel bar was very smart and the breakfast was delicious. Perfect location for the Royal Albert Hall.
Lưu trú 1 đêm vào Tháng 2, 2024
Tihomir Totev trả lời vào 11/03/2024
Dear Julia,Thank you for taking the time to review your experience at 100 Queens Gate and we appreciate the feedback given. We are delighted that you enjoyed your stay and please note we value the guest journey, noting the disappointment in that we had fallen short of your expectations in some areas during your stay with us. Please accept our sincerest apologies as it was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels that we pride ourselves with. The feedback received was shared with the relevant departments and please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

8/10 - Tốt

Yiu ken

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 2, 2024
Tihomir Totev trả lời vào 20/02/2024
Dear Yiu,Thank you for taking the time to review your experience at 100 Queens Gate and we appreciate the feedback given. We are delighted that you enjoyed your stay and please note we value the guest journey, noting the disappointment in that we had fallen short of your expectations in some areas during your stay with us. Please accept our sincerest apologies as it was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels that we pride ourselves with. The feedback received was shared with the relevant departments and please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

8/10 - Tốt

Yiu ken

Lưu trú 5 đêm vào Tháng 2, 2024
Tihomir Totev trả lời vào 20/02/2024
Dear Yiu,Thank you for taking the time to review your experience at 100 Queens Gate and we appreciate the feedback given. We are delighted that you enjoyed your stay and please note we value the guest journey, noting the disappointment in that we had fallen short of your expectations in some areas during your stay with us. Please accept our sincerest apologies as it was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels that we pride ourselves with. The feedback received was shared with the relevant departments and please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

10/10 - Xuất sắc

Jane Nicola

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 2, 2024
Tihomir Totev trả lời vào 19/02/2024
Dear JaneOn behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

James

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stayed 1 night. Have stayed before. Very friendly check-in and room was good (deluxe queen) and quiet (on 5th floor). Breakfast was very busy and staff struggled to keep everything available during the peak time. Good location, close to Hyde Park, museums, lots of dining options.
Lưu trú 1 đêm vào Tháng 2, 2024
Tihomir Totev trả lời vào 05/03/2024
Dear James,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Catharina

Lưu trú 2 đêm vào Tháng 2, 2024
Tihomir Totev trả lời vào 21/03/2024
Dear Catharina,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Gabriele

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Tihomir Totev trả lời vào 12/02/2024
Dear Gabriele,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 - Tốt

Selahattin

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Tihomir Totev trả lời vào 12/02/2024
Dear Selahattin,Thank you for taking the time to review your experience at 100 Queens Gate and we appreciate the feedback given. We are delighted that you enjoyed your stay and please note we value the guest journey, noting the disappointment in that we had fallen short of your expectations in some areas during your stay with us. Please accept our sincerest apologies as it was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels that we pride ourselves with. The feedback received was shared with the relevant departments and please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

4/10 - Kém

Edmond

Lưu trú 2 đêm vào Tháng 2, 2024
Tihomir Totev trả lời vào 21/03/2024
Dear Edmond,We were saddened to read of the experience you had during your stay and can only apologize for this not delivering on your expectations as the overall experience was a disappointment to you. It was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels or experience we wish our guests to have. We have noted that the overall experience was a disappointment, and should you wish to engage, please do feel free to reply at your earliest convenience and I will respond as soon as I am able to. Please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

10/10 - Xuất sắc

charbel

Lưu trú 2 đêm vào Tháng 2, 2024
Tihomir Totev trả lời vào 20/03/2024
Dear Charbel,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 - Tốt

Sarah-Jane

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A fabulous stay, great service and particularly good cocktails. Perfect location for dining, sight seeing, and shopping. Would definitely be back.
Lưu trú 2 đêm vào Tháng 2, 2024
Tihomir Totev trả lời vào 05/02/2024
Dear Sarah,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Can

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Keyifli bir konaklama
Otel çok merkezi ve iyi bir bölgede, her yere yürüyüş mesafesi. Londra merkez genelinde olduğu gibi odalar gerçekten küçük, 2 kişi kalınacaksa Deluxe oda tercih edilmeli. Superior ve Cozy odalar kısa süreli seyahat veya tek kişi için daha uygun. Son derece temiz, bakımlı, odalarda konfor için herşey düşünülmüş. Çok memnun ayrıldık.
Lưu trú 4 đêm vào Tháng 1, 2024
Tihomir Totev trả lời vào 05/02/2024
Dear Keyifli,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
Tihomir Totev trả lời vào 05/02/2024
Dear Guest,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Antonio

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Alles prima
Lưu trú 2 đêm vào Tháng 1, 2024
Tihomir Totev trả lời vào 31/01/2024
Dear Antonio,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Murat

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
Tihomir Totev trả lời vào 31/01/2024
Dear Murat,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 - Tốt

Carolyn

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great breakfasts and lovely helpful staff
Lưu trú 3 đêm vào Tháng 1, 2024
Tihomir Totev trả lời vào 31/01/2024
Dear Carolyn,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

6/10 - Được

sarah

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Not a 5 star property. The location is excellent however everything else lacks lustre. The beds are extremely uncomfortable claiming to all be memory foam however these beds are not, this is the most uncomfortable bed I have ever experienced in a hotel let alone a 5 star hotel, pillows are clumpy and the up keep of the room is not 5 star. Tiles broken in the bathroom, shower head broken , bar fridge cabinet broken.
Lưu trú 3 đêm vào Tháng 1, 2024
Tihomir Totev trả lời vào 31/01/2024
Dear Sarah,We were saddened to read of the experience you had during your stay and can only apologize for this not delivering on your expectations as the overall experience was a disappointment to you. It was never our intention to leave you with a less than favorable impression, and I assure you this is truly not indicative of the service levels or experience we wish our guests to have. We have noted that the overall experience was a disappointment, and should you wish to engage, please do feel free to reply at your earliest convenience and I will respond as soon as I am able to. Please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

4/10 - Kém

Zviad

Khách đi công tác
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I was given the different room, which had practically no window, hardly a queen size bed (instead of promised king size one). Breakfast was limited, worse than in a 3 star hotel. During the check in I my card was charged 200 GBP for "deposit". During check out, they told me that unused deposit will be released, but nothing was deposited back to my card!
Lưu trú 3 đêm vào Tháng 1, 2024
Tihomir Totev trả lời vào 31/01/2024
Dear Zviad,We were saddened to read of the experience you had during your stay and can only apologize for this not delivering on your expectations as the overall experience was a disappointment to you. It was never our intention to leave you with a less than favorable impression, and I assure you this is truly not indicative of the service levels or experience we wish our guests to have. We have noted that the overall experience was a disappointment, and should you wish to engage, please do feel free to reply at your earliest convenience and I will respond as soon as I am able to. Please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

10/10 - Xuất sắc

Young Seuck

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Tihomir Totev trả lời vào 31/01/2024
Dear Young Seuck,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Johanna

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location in Kensignton area. Wakable to two train (underground) stations. Very quiet with cute stores, restaurants and bakeries. The service at the hotel is very good and the staff is very kind. Totally recomend this hotel.
Lưu trú 5 đêm vào Tháng 1, 2024
Tihomir Totev trả lời vào 31/01/2024
Dear Johanna,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 - Tốt

Aisha

Lưu trú 1 đêm vào Tháng 1, 2024
Tihomir Totev trả lời vào 21/03/2024
Dear Aisha,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 - Xuất sắc

Catherine

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Comfy and convenient
Convenient for London Museums, comfortable
Lưu trú 1 đêm vào Tháng 1, 2024
Tihomir Totev trả lời vào 31/01/2024
Dear Catherine,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

2/10 - Tồi

Angela

Đi cùng bạn đồng hành
The superior queen room we had was at the end of a very long dark corridor, the room was very small had no natural light was very hot despite us turning the thermostat down to 17, felt like there was no air in there. The bed was hard and you can feel and hear the springs inside moving. After this experience I definitely wouldn’t stay here again despite the rest of the hotel being quite pleasant and would not recommend these dark small rooms to anyone.
Lưu trú 2 đêm vào Tháng 1, 2024
Tom trả lời vào 28/01/2024
Greetings from the 100 Queens Gate Hotel London, Curio Collection by Hilton.I would like to personally thank you for taking the time to share your experience with us. Our guests feedback is always very important to us as we use it to be constantly striving to improve our services at the HotelWe are saddened to hear that certain elements of your stay did not meet your expectations. Rest assured your feedback will be shared with the relevant management teams to look into and put the relevant changes in place to improves these areas mentioned.We as the 100 Queens Gate Hotel value our guests experience and we hope we get another opportunity to host you and show you the high standards we strive to achieve.Many Warm Regards,Thomas EdwardsGuest Relations Manager

10/10 - Xuất sắc

Peter

Lưu trú 1 đêm vào Tháng 1, 2024
Tihomir Totev trả lời vào 31/01/2024
Dear Peter,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,