8/10 Good
Laurel
29 May 2024
Liked: Cleanliness, staff & service
NOT a Five-Star hotel! No Concierge, No Room Service, Stairs and steps in awkward places. No Seat of normal chair height in bar-combo hotel lobby. Just high perch benches and stools. Big construction opposite the hotel that has the street blocked off. Taxi driver had to drop me off with my suitcase a block away. (Decor is bizarre but that's just personal taste.) Stairs and steps make it not user-friendly to get to the attached restaurant. Room was spacious, with a tiny balcony. OK place for 1 nite stay but not longer (stayed 4 nites.) Staff were helpful and friendly. Kudos for Mina, Phillipo and Harry who provided help and walked me to the restaurant attached. Best for easy departure to Eurostar and St Pancras which is directly across the plaza.
Laurel
Stayed 4 nights in May 2024