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"The room was clean and spacious, nice view of people walking about. Staff were polite, pleasant and helpful. The breakfast selection was excellent catered for local and international customers. Hotel is so close by Mall of Asia, the mall is excellent for shopping, relaxing and watching the sunset over Manila Bay."

"Excellent breakfast buffet"

"❤️❤️❤️"

"Staff are courteous. So lucky to mingle with the owner of the hotel and family and they were so down to earth and helpful.The time they knew when our flight was cancelled, the staff did not hesitate to help us extend our stay. They offer the best room they have with a minimal fee for us not to worry looking for another hotel. What a superb customer service it is! "

"Concierge was friendly and on point with the delivery. Front desk was awesome as well."

"The staff is so great and kind."

"Amazing service. Clean room. Efficient staff. No problem at all. I needed to leave another hotel in Baguio due to unsafe and unsanitary conditions. Ion Hotel was kind enough to grant me an early check-in knowing the conditions I was leaving to come to them. I will definitely stay here again next time I'm in town! "

"Clean rooms, great amenities, staff had great customer service, views OK."

"Very nice , clean and cosy "