Dear Nicole, Thank you very much for take your time sharing your experience. We would like to have the opportunity to welcoming you again King Regards

Dear Guest, First of all, we would like to regret you did not enjoy your stay with us because of the charges for your dog. We do accept dogs eventhough it is not worth it for hotels. All our rooms are doble, they can be use for individual use but any of them are individual; We have diferents categories as doble petit, superior, Junior Suite and Suite for four people. The petit as we want to be clear is what it means, small. Different categories with diferents prices so many people could book the one that fits them better. We have continental breakfast, we consider it is a wide range with orange juice, fruit, hot drink, Payés toast with cheese, jam and tomato, buttler and ham and a few pastries covers every taste for 7.5€. You wont find a buffet breakfast for less than 15€ anywere in Europe, not in any city center. Nevertheless when people are more than two days with us and they request something diferent we do our best to modify their breakfast. We regret you did not ask us for further help, we are delighted to offer you diferent option when possible Nevertheless we hope you have enjoy Madrid. Regards

Thank you very much for your review. We regret to hear abaout the jacuzzi and projector not working. We have Mantenience department we will sort this incident out with Front Desk. We are glad about you enjoying the stay despite of the jacuzzi and we hope see you soon again in Madrid. Best regards,

Dear Guest, Our best gratitud is that you have enjoyed your stay with us and keep a nice memory of your trip in Madrid. We thank you very much for your review. King Regards,

Dear Tina, Thank you very much for your kind comment. We Regret you couldn´t book our Junior Suites with Jacuzzi due to the high demand. Hopefully you will visit us again. King Regards

Dear susanne, Thank you very much for your wonderful review. We are very pleased that you had been very confortable with us. King regards

Thanks for staying with us. We appreciate your feedback!

Bonjour Client, Je apprécie votre opinion en référence à notre hôtel. Au plaisir de vous voir à l'occasion prochaine de revenir à Madrid. Pendant ce temps, de recevoir mes salutations les plus chaleureuses. Un salutation, Director Comercial