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"Excellent location and staff"

"Hôtel bien situé dans le quartier gothique. Chambre de petite dimension propre et fonctionnelle. Près de plusieurs attractions touristiques et restaurants. Déjeuner buffet extraordinaire. Bon accueil. Chambre prête avant l’heure. On a adoré!"

"Siisti, hyvä sijainti. Siivoja unohti täyttää mini baarin ja kahvin puolet ajasta. Mini baari positiivinen yllätys kun ilmainen. Respa lupaili saa futis liput paikan päällä, ei saanu. Aamianen oli hyvä. Uima allas kiva."

"Rude staff: The hotel's rooftop bar is open to the public and - by the staffs' own comments - have had issues with unpleasant "clientele" (not paying bar tabs, restaurant bill etc). You can expect to be interrogated by doormen whether you're actually staying at the hotel, be required to pay the food bill before you've even started eating and elbowed out of the way to restock the buffet breakfast. Rooftop bar: Food is genuinely awful, probably akin to a microwave meal. Any ambience is destroyed by tourists thrusting their camera over your shoulder to get a better photo of the view. It's also incredibly busy. Pool isn't open until June, so bear that in mind if that's a factor in choosing this hotel."

"We loved our stay. It was a great value."

"Room and bed size are good, cleanliness 10/10, staff responsive and helpful. Spa is nice small pool and sauna , steam room was not working so didn’t get to try that. We had dinner at nobu that was overpriced and not worth it didnt enjoy the food (I do like Japanese food generally). However I don’t eat sushi or raw fish so this may be appreciated by those that do. When we arrived two of the bed slats were on the floor staff fixed the issue when we brought it to their attention. No issues after that with the bed. Good customer service. Hotel has a nice vibe. Would stay again and eat elsewhere."

"The hotel is situated in an excellent, central location and the rooftop terrace view was out of this world! The breakfast was exceptional…12/10! Saying that, couldn’t ever reach front desk, mould in the shower (ceiling and floor) and the paint was peeling in the shower, water sprays on the floor despite efforts to guide the shower head, and there were no face cloths. Lastly, only one English Channel on the tv and the light by the door is in the way when trying to open it for fresh air."

"Regarding breakfast, I think they should improve it; there's no variety at all, and the products aren't high quality. I don't think the staff at the front desk are adequately trained to handle any of the paperwork."

"Good size room and bathroom. Breakfast was a good selection. Rooftop bar had excellent views. Reception staff were very helpful. Location was exceptional."