Search Hotels in Historic Downtown Melbourne, Melbourne

"My wife and I were extremely disappointed with our stay from the moment we walked in for check-in to the moment we left. Upon approaching the front desk, I noticed the employee was watching a video on her phone and a nearby maintenance worker had to alert her to my presence as she was not paying attention. She begun my check-in process, which included additional charges for early check-in and a pet fee (which we were aware of) but she charged them to a different guest with the same last name. I alerted her to the error and she made the correction and provided me with a receipt for the refund to my credit card. However the provided receipt included all the contact information for the other guest (i.e., name, email, and phone number) which made me question the security of my personal information. As for the conditions of the room, we were immediately greeted by a strong mildew odor and my wife noticed live, small cockroaches in the mini fridge. We weren’t able to put food inside the fridge that we had brought from home. After inspecting the rest of the room, we discovered more roaches in the bathroom and crawling around on various pieces of furniture. Surprisingly, the bed was moderately comfortable and appeared to be clean. Ultimately, after an uneasy night, we decided to check-out a day earlier and cut our trip short. Happy to provide pictures / videos of the roaches if requested. This visit has made us question if we’ll choose another La Quinta property in the future."

"Ideal for a family trip"

"Breakfast not included. Ten dollars to park in the poorly paved and lighted lot. "

"Rooms are not clean we have to ask for clean bedding .first night sleeping in a dirty bed .Will I go back Nooooooo"

"Old property and sofa bed was very bad"

"Room floor was dirty but overall the rest of the room was ok. Staff was nice except for one individual who was upset as she was not notified that we had purchased the shuttle and had our room till noon. Was not our fault she was not informed so please don’t be upset with us."

"Did not see a breakfast menu for the price I paid for the room I would have expected a microwave to be in it, but there was no microwave. The photos that were showed on the website does not match the hotel itself very disappointed. could not sleep train passing by seems like every hour blowing loud horn."

"A beautiful hotel"

"We were a little disappointed in the breakfast offered."