Phòng 3 Tiêu chuẩn | Bàn, màn/rèm cản sáng, phòng cách âm, bàn ủi/dụng cụ ủi quần áo

Nhận xét về The Parkmore Hotel

2.5 out of 5
The Parkmore Hotel
441 Royal Parade, Parkville, VIC

Nhận xét

6,6
Đánh giá 10 - Xuất sắc. 36/218 nhận xét" "
Đánh giá 8 - Tốt. 66/218 nhận xét" "
Đánh giá 6 - Được. 62/218 nhận xét" "
Đánh giá 4 - Kém. 32/218 nhận xét" "
Đánh giá 2 - Tồi. 22/218 nhận xét" "

7,0/10

Sạch sẽ

7,4/10

Nhân viên & dịch vụ

6,4/10

Tiện nghi, dịch vụ

6,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

6,6/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Shenali

W
Lưu trú 1 đêm vào Tháng 5, 2024
Kz trả lời vào 24/05/2024
Dear Shenali,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

10/10 - Xuất sắc

chloe louise

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Lưu trú 3 đêm vào Tháng 5, 2024
Kz trả lời vào 05/05/2024
Dear Chloe,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

6/10 - Được

Mark

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Kz trả lời vào 02/05/2024
Dear Mark,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

8/10 - Tốt

Alexandra

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ
Convenient location, close to the zoo. Older property but great for the price.
Lưu trú 2 đêm vào Tháng 4, 2024
Kz trả lời vào 22/04/2024
Dear Alexandra,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

10/10 - Xuất sắc

Harriet

Lưu trú 1 đêm vào Tháng 4, 2024
Kz trả lời vào 14/05/2024
Dear Harriet,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

4/10 - Kém

Zorawar

Đi theo nhóm
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It is pathetic that you are required to pay a deposit for a room you've already paid for. Never seen such a rule in any hotel. It wasn't even mentioned anywhere about this while I booked it.
Lưu trú 1 đêm vào Tháng 4, 2024
Kz trả lời vào 19/04/2024
Dear Zorawar,Thank you for providing clarity on our hotel's deposit policy. We understand that it's a standard practice for hotels to require a deposit, and we appreciate your transparency in outlining our policy. It's reassuring to know that our hotel only collects a deposit of 50, as some establishments may request higher amounts. Please note that we require a deposit upon check-in to cover any incidental charges that may occur during the stay.We would like to clarify that the parking fee of 20 per day was outlined during the booking process on the website.Best Regards,The Parkmore Hotel

6/10 - Được

Mark

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Place looks like there doing cheap renovations New tv in the room but had no antenna connection Rang reception lady came but didn’t help was saying she will get maintenance tomorrow (great help was only a one night booking ) Shower door was missing
Lưu trú 1 đêm vào Tháng 4, 2024
Kz trả lời vào 15/04/2024
Dear Mark,Thank you for taking the time to share your experience at Parkmore. We genuinely appreciate your feedback, as it allows us to address areas that require improvement and enhance the overall guest experience.We sincerely apologize for the issues you encountered during your stay. Your feedback is invaluable to us, and we appreciate your honesty. We hope you will give us another opportunity to exceed your expectations in the future. Please feel free to contact our management directly if you have any further concerns or if there is anything we can do to make amends.Thank you for choosing Parkmore, and we hope to have the chance to welcome you back for a much-improved stay.Best Regards,The Parkmore Hotel

4/10 - Kém

Davis

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Made us pay for parking. Should that not come with the facilities???
Lưu trú 1 đêm vào Tháng 4, 2024
Kz trả lời vào 15/04/2024
Dear Davis,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

6/10 - Được

Tony

Đi cùng bạn đồng hành
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No toilet roll holder. No soap dispenser over hand basin. Soap for shower was 1.2 m away from shower head. No soap holder. Did not find a face washer. Bedhead was unfinished, side nearest to window. Paint/wallpaper in corner furthest from door was missing. Parking area was full of rubbish. Lines showing parking bays less than 1 m apart. Arrows pointing cars out of parking lot led to a dead-end, with no room to do a 3 pt turn. Gutters were rusted out, so all rainwater fell onto the walkway to the carpark. Staff refused to offer a receipt for parking, advised credit card surcharges after the price was stated. Extra charge for parking, which I had not detected when booking.
Lưu trú 1 đêm vào Tháng 4, 2024
Kz trả lời vào 09/04/2024
Dear Tony,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

10/10 - Xuất sắc

Hilary

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
We paid a low price for a night to sleep. For that we got a clean room with a comfy bed and great bed linen. That was the bargain we were looking for and we were very happy with it.
Lưu trú 1 đêm vào Tháng 3, 2024
Kz trả lời vào 04/04/2024
Dear Hilary,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

10/10 - Xuất sắc

Luke

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easy access. Good value. Great stay
Lưu trú 1 đêm vào Tháng 3, 2024
Kz trả lời vào 04/04/2024
Dear Luke,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

8/10 - Tốt

Mary

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The only problem we had was that yes the restaurant was open for breakfast but it didn’t have food appropriate for breakfast. Everything else was fantastic! Comfy beds, clean bathroom and toilet. Plenty of towels and the pool area was very nice. The staff were helpful and having a vending machine option for late at night was great too..
Lưu trú 3 đêm vào Tháng 3, 2024
Kz trả lời vào 01/04/2024
Dear Mary,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

2/10 - Tồi

dan

Lưu trú 1 đêm vào Tháng 3, 2024
Kz trả lời vào 19/03/2024
Dear Dan,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

10/10 - Xuất sắc

Julia, Pakenham

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Kz trả lời vào 12/03/2024
Dear Julia,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

4/10 - Kém

John

Lưu trú 1 đêm vào Tháng 2, 2024
Kz trả lời vào 01/04/2024
Dear John,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

10/10 - Xuất sắc

Scherry

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
i always like staying here, the beds and rooms, are comfy. this close to the tram, And very close to the markets, and not much stops, until you arrive in town. This also in a trendy place of melbourne, If you wish to adventure brunswick instead of town. I Enjoy here as it has a option, of going to city, or brunswick, or theirs one of their Lovely parks accross the road
Lưu trú 1 đêm vào Tháng 2, 2024
Kz trả lời vào 06/03/2024
Dear Scherry,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

8/10 - Tốt

Cleo

Thích: Sạch sẽ, nhân viên & dịch vụ
Very kind staff and a cute hotel with a great pool and bbq area.
Lưu trú 7 đêm vào Tháng 2, 2024
Kz trả lời vào 02/03/2024
Dear Cleo,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

10/10 - Xuất sắc

sesun

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Kz trả lời vào 02/03/2024
Dear Sesun,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

8/10 - Tốt

Brooke

Khách đi công tác
Thích: Nhân viên & dịch vụ
The walls were very thin and many other individuals were not as considerate towards others, slamming pool fence at 10pm and yelling at each other as they walked past others rooms. Could hear everything.
Lưu trú 2 đêm vào Tháng 2, 2024
Kz trả lời vào 02/03/2024
Dear Brooke,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

6/10 - Được

Kylie

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Easy access to trans, walkable distances to eateries. Parkland across the road.
Lưu trú 1 đêm vào Tháng 2, 2024
Kz trả lời vào 02/03/2024
Dear Kylie,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

10/10 - Xuất sắc

5D

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was perfect, clean, comfortable bed and shower, beautiful view from the room. The reception was open at 2am, and it was great for us because we arrived late 😊
Lưu trú 1 đêm vào Tháng 2, 2024
Kz trả lời vào 02/03/2024
Dear 5D,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

6/10 - Được

Sophia

Lưu trú 6 đêm vào Tháng 2, 2024
Kz trả lời vào 02/03/2024
Dear Sophia,Thank you for sharing your feedback. We genuinely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We take your concerns seriously and assure you that we are actively addressing the issues you raised to improve our services.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

8/10 - Tốt

Ben

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Would definitely stay here again
Lưu trú 1 đêm vào Tháng 2, 2024
Kz trả lời vào 02/03/2024
Dear Ben,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

2/10 - Tồi

Holly

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I was charged twice for my room and have struggled for weeks to get a refund for them. No happy and would not recommend.
Lưu trú 1 đêm vào Tháng 2, 2024
Kz trả lời vào 02/03/2024
Dear Holly,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

8/10 - Tốt

John

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
Kz trả lời vào 02/03/2024
Dear John,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

4/10 - Kém

Gina

Đi cùng gia đình
Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The rooms are clean, but the common areas not so. This building is falling apart, toilet seat not connected to the toilet. Vanity glued together and painted over to look superficially ok. Cracks in the walls and gyprock needing patching. Room door lock not secure. Cracked and damaged foyer. Car parking grotty. Staff were smiling and pleasant to deal with but not really sure of how to do things.
Lưu trú 2 đêm vào Tháng 2, 2024
Kz trả lời vào 02/03/2024
Dear Gina,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We’re currently undergoing minor renovation projects to enhance our hotel facilities. Your patience and cooperation are highly appreciated.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

6/10 - Được

Thomas

Lưu trú 1 đêm vào Tháng 2, 2024
Kz trả lời vào 20/03/2024
Dear Thomas,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

10/10 - Xuất sắc

Caspian

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved the parks around the establishment.
Lưu trú 3 đêm vào Tháng 2, 2024
Kz trả lời vào 02/03/2024
Dear Caspian,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

8/10 - Tốt

lorraine

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Staff where friendly and room was nice and clean, the parking is also very convenient. Unfortunately tho we had someone right above our room on the roof for quite some time making noise, it wasn't until i called reception at 10pm asking how much longer they will be above us as its very noisy that they packed up ( apparently trying to fix a air con). Im not sure who thinks its a good idea to be on the roof at that time of night is a good idea.
Lưu trú 1 đêm vào Tháng 1, 2024
Kz trả lời vào 02/03/2024
Dear Lorraine,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

8/10 - Tốt

Sarah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Kz trả lời vào 02/03/2024
Dear Sarah,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

4/10 - Kém

Hannah

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 2, 2024
Kz trả lời vào 02/03/2024
Dear Hannah,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

2/10 - Tồi

Alison

Lưu trú 1 đêm vào Tháng 2, 2024
Kz trả lời vào 20/03/2024
Dear Alison,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

10/10 - Xuất sắc

Danica

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was disappointing to have tradesman working from early in the morning while I was trying to sleep. Otherwise this is a lovely place to stay with friendly and helpful staff.
Lưu trú 2 đêm vào Tháng 2, 2024
Kz trả lời vào 02/03/2024
Dear Danica,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

2/10 - Tồi

Shannon

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Parking area needs proper signge to state that it is guest parking through gate. Room reaked like nicotine smoke - came out of AC and appeared to just be in the carpet and walls. Walls appeared to have water damage. Staff smoking right outside guest enrence (this is actually illegal this course to public buildings) and is a bad look for business. It is in a good location, close to lygon st and the zoo and was a decent price. Didn't use pool or gym so cannot comment on those.
Lưu trú 1 đêm vào Tháng 1, 2024
Kz trả lời vào 02/03/2024
Dear Shannon,Thank you for sharing your feedback. We genuinely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We take your concerns seriously and assure you that we are actively addressing the issues you raised to improve our services.We’re currently undergoing minor renovation projects to enhance our hotel facilities. Your patience and cooperation are highly appreciated.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

4/10 - Kém

Cindy

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Fridge was mouldy and there was a hole in the wall in my room. When I asked to have the fridge cleaned I was moved to another room. The new room had a power board poking through the wall as a powerpoint, not sure this is safe? Advertised bar and restaurant are nothing like website pictures Over all, old tired and in desperate need of renovation.
Lưu trú 8 đêm vào Tháng 1, 2024
Kz trả lời vào 02/03/2024
Dear Cindy,Thank you for sharing your feedback. We genuinely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We take your concerns seriously and assure you that we are actively addressing the issues you raised to improve our services.We’re currently undergoing minor renovation projects to enhance our hotel facilities. Your patience and cooperation are highly appreciated.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

10/10 - Xuất sắc

Sarah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent place
Lưu trú 1 đêm vào Tháng 1, 2024
Kz trả lời vào 02/03/2024
Dear Sarah,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

6/10 - Được

Margaret

Đi cùng gia đình
The shower did not work properly.
Lưu trú 6 đêm vào Tháng 1, 2024
Kz trả lời vào 02/03/2024
Dear Margaret,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

4/10 - Kém

Joel

Không thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 1, 2024
Kz trả lời vào 02/03/2024
Dear Joel,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

6/10 - Được

Reza

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ
Located in nice area Royal Parade Melbourne. Only 100 meter from tram stop no 19, Ievers St. Nearby place is Melbourne Zoo and Univ of Melbourne. Opposite of Carlton Footie Club. Nice park at the opposite as well. Gym facilities not like in the photo
Lưu trú 6 đêm vào Tháng 1, 2024
Kz trả lời vào 02/03/2024
Dear Reza,Thank you for sharing your feedback. We genuinely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We take your concerns seriously and assure you that we are actively addressing the issues you raised to improve our services.We’re currently undergoing minor renovation projects to enhance our hotel facilities. Your patience and cooperation are highly appreciated.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

8/10 - Tốt

Anton Daniel

Lưu trú 2 đêm vào Tháng 1, 2024
Kz trả lời vào 02/03/2024
Dear Anton,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

8/10 - Tốt

Sophie K

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
I like this accommodation
Personally I am a repeat customer and I enjoy this hotel . They are ever adjusting their facilities, their rooms and their guest experience to be better. The beds are comfortable, the air-conditioning is strong , the TVs are new and smart & the wifi is strong. For the location and the price I keep coming back . The superior rooms are a great choice . I will be back again
Lưu trú 1 đêm vào Tháng 1, 2024
Kz trả lời vào 02/03/2024
Dear Sophie,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

6/10 - Được

Mary

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
No wi fi in our room No cups in room tea Fridge was not cold enough
Lưu trú 4 đêm vào Tháng 1, 2024
Kz trả lời vào 02/03/2024
Dear Mary,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.]We’re currently undergoing minor renovation projects to enhance our hotel facilities. Your patience and cooperation are highly appreciated.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

8/10 - Tốt

troy

Lưu trú 1 đêm vào Tháng 1, 2024
Kz trả lời vào 02/03/2024
Dear Troy,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

2/10 - Tồi

Annika

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The
Lưu trú 2 đêm vào Tháng 1, 2024
Kz trả lời vào 02/03/2024
Dear Annika,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

10/10 - Xuất sắc

Sarah

Nice big comfy beds
Lưu trú 1 đêm vào Tháng 1, 2024
Kz trả lời vào 02/03/2024
Dear Sarah,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

2/10 - Tồi

Lyn

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There were bed bugs
Lưu trú 1 đêm vào Tháng 10, 2023
The Parkmore Hotel trả lời vào 09/01/2024
Thank you for sharing your feedback. We genuinely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We take your concerns seriously and assure you that we are actively addressing the issues you raised to improve our services.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
This place needs to be shut down and a few bucks spent on it, TV is analog and cannot see it properly, lamps are fake and have no power points to plug them into, bathroom looks like a bathroom from the 80’s that I had to climb into and tiles falling off, long life milk was off. DONT STAY HERE
Lưu trú 1 đêm vào Tháng 12, 2023
The Parkmore Hotel trả lời vào 09/01/2024
Thank you for sharing your feedback. We genuinely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We take your concerns seriously and assure you that we are actively addressing the issues you raised to improve our services.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

4/10 - Kém

Alison

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 12, 2023
Kz trả lời vào 02/03/2024
Dear Alison,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

2/10 - Tồi

??

Lưu trú 2 đêm vào Tháng 12, 2023
Kz trả lời vào 02/03/2024
Dear ??,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

8/10 - Tốt

Angela

Lưu trú 1 đêm vào Tháng 12, 2023
Kz trả lời vào 02/03/2024
Dear Angela,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel