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Hyatt Regency Merida Hotel

4.0 star property
Hotel with 2 restaurants, 3-minute walk to Yucatan International Convention Center

Choose dates to view prices

Located near the U.S. Consulate Merida and Mérida Cathedral, Hyatt Regency Merida Hotel is an upscale retreat with a poolside bar and daily manager's reception. Enjoy breakfast at one of the two on-site restaurants, unwind at the outdoor pool with sun loungers or explore nearby attractions. With free in-room WiFi, concierge services, meeting rooms and helpful staff praised by previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
The current price is 2.657.916 ₫
3.216.079 ₫ total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Club Room, 2 Double Beds

Executive lounge

Club Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Separate bedroom
Rainfall showerhead
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Executive lounge

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Separate bedroom
Rainfall showerhead
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Double Room

1 bedroom, minibar, in-room safe, individually furnished

Guest Room, Double Room

9.0 out of 10
Wonderful
(49 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Separate bedroom
Rainfall showerhead
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually furnished

Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Separate bedroom
Rainfall showerhead
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

1 bedroom, minibar, in-room safe, individually furnished

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Separate bedroom
Rainfall showerhead
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, minibar, in-room safe, individually furnished

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(17 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Separate bedroom
Rainfall showerhead
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Room - High Floor

1 bedroom, minibar, in-room safe, individually furnished

King Room - High Floor

  • Sleeps 3

View all photos for Room With Two Double Beds-High Floor

1 bedroom, minibar, in-room safe, individually furnished

Room With Two Double Beds-High Floor

  • Sleeps 3

View all photos for King Room

1 bedroom, minibar, in-room safe, individually furnished

King Room

  • Sleeps 4

Club King

  • Sleeps 4

View all photos for Suite, 1 King Bed (Regency)

Suite, 1 King Bed (Regency) | 1 bedroom, minibar, in-room safe, individually furnished

Suite, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Separate bedroom
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Regency King Suite

1 bedroom, minibar, in-room safe, individually furnished

Regency King Suite

  • Sleeps 3

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About the area

Map
Avenida Colon Esquina Calle 60, Mérida, YUC, 97000

What's nearby

  • Yucatan International Convention Center - 3 min walk - 0.3 km
  • Paseo de Montejo - 3 min walk - 0.3 km
  • U.S. Consulate General Mérida - 5 min walk - 0.5 km
  • Parque Santa Lucía - 5 min drive - 1.9 km
  • Mérida Cathedral - 6 min drive - 2.2 km

Getting around

  • Teya-Merida Station - 27 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 21 min drive

Restaurants

  • ‪Crabster - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Viva Teya - ‬2 min walk
  • ‪Regency Club - ‬1 min walk
  • ‪Chili's Grill & Bar - ‬1 min walk

About this property

Hyatt Regency Merida Hotel

Upscale hotel near Yucatan International Convention Center
Located close to La Plancha Park and Mérida Cathedral, Hyatt Regency Merida Hotel provides a poolside bar, a free daily manager's reception and a terrace. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and meeting rooms
  • A ballroom, a lift and coffee/tea in reception
  • Guest reviews speak highly of the helpful staff
Room features
All 286 individually furnished rooms feature comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with hairdryers and shampoo
  • Separate sitting areas, premium channels and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 400 to 500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Caffé
  • Peregrina Bistro
  • Spasso

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (9,149 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1200 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 34 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 400 to 500 per person
  • Pet fee: MXN 1200 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Hyatt Merida
Hyatt Hotel Merida
Hyatt Merida
Hyatt Regency Merida
Hyatt Regency Merida Hotel
Merida Hyatt
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Regency Merida
Hyatt Regency Merida Hotel Hotel

Frequently asked questions

Does Hyatt Regency Merida Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hyatt Regency Merida Hotel?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Merida Hotel on 2 Dec 2025 start from 2.657.916 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Merida Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of MXN 1200 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hyatt Regency Merida Hotel?

Self-parking is free at this property.

What time is check-in at Hyatt Regency Merida Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hyatt Regency Merida Hotel?

Checkout is at noon.

Where is Hyatt Regency Merida Hotel located?

Located in Mérida Centro, this hotel is within a 5-minute walk of Yucatan International Convention Center and Paseo de Montejo. La Plancha Park and Mérida Cathedral are also within 2 mi (3 km).

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Hyatt Regency Merida Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 655 out of 1000 reviews
Rating 8 - Good. 199 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay but a little far to downtown shopping and dining area
Stayed 2 nights in Oct 2025

10/10 Excellent

MARIA C.

Liked: Cleanliness, staff & service, property conditions & facilities
We like it
Stayed 4 nights in Oct 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice place
Stayed 4 nights in Sep 2025

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
The hotel location is perfect, the attention from all personnel was incredible, the installations gorgeous and the breakfast buffet unbelievable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Roberto Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place for family
Stayed 2 nights in Apr 2025

10/10 Excellent

STEVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay at the Hyatt!
Stayed 1 night in Apr 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent drinks at lobby bar. Spasso for dinner was awesome. Great pastas.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Great place, wonderful pool area and great morning brunch.
Stayed 6 nights in Mar 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience
Stayed 1 night in Jul 2025

8/10 Good

CHANDRAKALA

Liked: Amenities
Staff were friendly, helpful. The lighting in bathroom was dull
Stayed 7 nights in Jul 2025

10/10 Excellent

Hector

Excelente
Stayed 4 nights in Jun 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an ideal lo ation, the staff is superb and I had a great stay in Merida. I will definitely return.
Stayed 7 nights in Apr 2025

10/10 Excellent

Larizza Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sibet

Liked: Property conditions & facilities
Great location
Stayed 3 nights in Nov 2024

10/10 Excellent

Krishnamurthy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with convenient access to tourist spots in Mérida
Stayed 2 nights in Oct 2024

6/10 Okay

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and personel were outstanding. The problem was the unrully kids that invaded our floor until after midnight screaming and running through the halls after numerous calls over a two day period they tried to contain the kids. Not much was done we'll check next time before we book.
Stayed 6 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Merada

Very clean and excellent staff
Stayed 8 nights in Oct 2024

8/10 Good

Hena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel … Spa is the only thing I missed
Stayed 3 nights in Nov 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was about a 20 minute walk to the Cathedral, and many shops and restaurants. Shopping centers in front and back of hotel. I drove from Cancun and getting to the hotel was a little tricky. The colonial buildings and houses were amazing in downtown centro Merida overall it was wonderful, also drove to Progresso which was only about 45 minutes away, wonderful beach and food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best options in Merida. Close to Paseo Montejo and various touristic attractions. Service from Victor, Enrique, Angel and excellent Chefs Alam and Silvano at Peregrina and Lounge Club at 17th floor made the difference. Although there was some A/C issue at my room the front desk staff worked diligently and solve the issue and offer another room. Worth the money.
Stayed 6 nights in Apr 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and helpful staff. The rooms are big and kept ultra clean. The overall quality of the property is excellent. Breakfast in the morning was delicious and the Italian restaurant in the hotel is also very good. They have a nice swimming pool, walking distance for shopping, and plenty of other food options within walking distance are available. The area is very safe and family friendly. I highly recommend the Hyatt hotel.
Stayed 9 nights in Dec 2024

2/10 Terrible

Michael

Disliked: Property conditions & facilities
Hotel closed with no notice, no plans to help guests with trnsition. Got a note (in Spanish) under the door this morning, the rest of my stay abruptly cancelled.
Stayed 2 nights in Feb 2025

8/10 Good

christian

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable

Nice but nothing special, comfortable , pool area nice pool and bar but totally no atmosphere. Bold and empty. Lots of concrete no plants or pots with plants just one big open space. With some great ideas absolutely much better
Stayed 1 night in Dec 2024

2/10 Terrible

Daniela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst EXPERIENCE ever

I have traveled the world for the past 40 years, I have stayed at youth to 5 stars hotels and this experience at the Hyatt Regency in Merida Mexico was the most horrible travel nightmare I’ve ever encountered. We were thrown out of the hotel due to a employee strike a 280 room hotel, and I did not find accommodations to stay for my god Childs wedding‘s and I had to travel back home.
Stayed 4 nights in Feb 2025

4/10 Poor

Josie

Liked: Cleanliness, room comfort

So disappointing

Very disappointed- not the normal Hyatt standards. Arrival and check in was not welcoming. Club Lounge not up to normal standard of others. 6-8pm was the only time there was some service. Often no tea/ coffee/milk available. Snacks scarce out of the ‘cocktail hour’. When we arrived we were told we should come back at 6, it was 5.45pm. We only wanted some water! The guy on the last night of our stay ( Friday) helping in the club lounge was superb- and thoughtful but he stood out. The poor area was sad, sparsely furnish. Often needed to ask for towels, rubbish and dead plants in flower beds.The pool on Friday was cloudy and had paper napkins and other debris in it.Dirty towels left around but staff not busy and often sat at the bar on phones. I could go on. It will put me off booking a Hyatt. For the same price, we definitely should have stayer somewhere else in wonderful Merida. I felt so let down. I did raise my concerns via the Hyatt app ( they said they would tell the hotel but nothing they could do), I also DM’d via Instagram and found a card and some chocolates in my room but honestly they were also really unpleasant- curry powder flavoured ‘truffle’?!?! It did not make us feel any better.
Stayed 3 nights in Jul 2025