Khách sạn Mertzon

"The property was clean and very quiet. Good sleep."

"I had a very disappointing experience at Pearl on the Concho. The room was honestly disgusting. The bathtub wouldn’t drain, they had the A/C condensation line draining directly into the shower with a wet paper towel stuck on the end. It looked completely unprofessional and unsanitary. On top of that, the noise level was unbearable. You could hear everything especially loud music coming from the atrium which made it impossible to relax. The overall environment did not feel safe or comfortable at...

"Breakfast menu was standard for chain hotels (we thought the coffee was weak). The beds were comfortable and room size was also standard. Bathroom was a decent size with tub shower combo. Room temperature stayed as set. Two different staff experiences. Our check-in lady was rather curt but the night manager was excellent. We had a room on the first floor with a “basketball team practicing above us”. The night manager was approached at one in the morning. He apologized and graciously offered to...

"Good"

"The hotel was clean, and the bed and pillows were very comfortable. However, I chose this property based on its reviews, and my experience did not fully match them. I arrived early for check-in and understand the room wasn’t ready, but staff knew I was already in town. When I returned a few minutes after 3 pm, the process felt completely transactional—no welcome, just my card taken and keys handed over. When I got to the room, a maintenance staff member told me to be careful with the walls...

"Front desk person on check-in good and took good care of us. Snacks were a nice touch. Coffee was probably worst. Very weak."

"Decent place for the price good amenities hotel building needs some TLC but worth the value. Parking, convenience, beds were comfortable. Bar on site, pool area was ok. "

"The room was very clean and the staff were wonderful "

"Parking was abundant. Room was clean. Beds were super hard "

"Pool was closed the whole time we were there. Really wanted a hotel we could use a hot tub after driving all day. This was really disappointing "

"Parking was easy and it was a clean hotel"

"The staff was courteous. Big soccer weekend and soccer mom’s were taking all the snacks that should have been guests breakfast. Older, could use new carpet in the elevator, but overall served our needs. "

"Room was decent for price however carpet had stains towels had a yellow tint to them as they needed to be replaced. Staff began walking the property at 845 as we walked out he asked if we were checking out already mind you check out isn’t until 11. As we left for a second time he came around again he was going room to room with master key checking if others had already left the property very unprofessional. Front desk staff at check in night before was very nice and welcoming "

"Clean room, friendly staff"

"The room was very clean, the staff was very helpful and kind. There were a few that weren't, but other then that it was fine."

"Breakfast was bad, they just had waffles a few oranges and gallon of milk. Staff was bad in the am, at 7am they started knocking on my door every hour till check out and I went to let them know I’m checking out at 11 but still kept knocking."

"Great priperty"

"The pool was a little dirty, but besides that most of the hotel was very clean. The staff was amazing and worked hard the whole time."